D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: jpowers5882 on October 11, 2011, 12:46:48 PM
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My D-Link655 is 6 months old. Liked it so much that I bought one for my sister in-law, and my mother/father in-law. However, I'm getting frustrated with one crazy problem:
Whenever my son's Mac PowerBook Pro (latest Mac OS) is on the network (WiFi) the router intermittently stops working. It loses connection for both WiFi and Wired (at the same time). The intermittent issues seem to disappear when he disconnects the MacBook Pro.
Current Firmware Version :1.32NA
Current Firmware Date :2009/07/09
Perhaps it is coincidence, but it seems when the Mac is connected, the router fails every so many minutes (both WiFi and Wired). When the Mac is disconnected, the intermittent issues are gone.
Any ideas?
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hat wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA-Personal. WPA2/Auto TPIK and AES.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area?
Some other things to try:
What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual? You can find these under Status/Device Info/Wan section.
Turn off ALL QoS (DIR only) GameFuel (DGL only and if ON.) options.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.