D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: intel.dork on October 12, 2011, 09:31:36 PM
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Hello,
My DIR-655 keeps rebooting multiple times per day. Something in the order of 10-15 times per day. This is not under any heavy load. It's plugged into a decent battery backup providing good clean power. I initially thought its overheating, so I had a fan blow on it all day long, without any change in the issue.
Any ideas would be greatly appreciated. I loved this router when it was working correctly (3+ years).
Any way to figure out the cause for the reboot?
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What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
Things to try:
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual? You can find these under Status/Device Info/Wan section.
Turn off ALL QoS (DIR only) GameFuel (DGL only and if ON.) options.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.
What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA-Personal. WPA2/Auto TPIK and AES.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area?
Turn off all anti virus and firewall programs on PC while testing.
Turn off all devices accept for one wired PC while testing.
Check cable between Modem and Router, swap out to be sure. Cat6 or 5e recommended.