D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: rottnrotti on October 13, 2011, 02:34:58 PM
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I just bought a DIR 655 B1(was trying to replace my DIR 615) I tried to install it using the wizard and I am not having any luck,it gives me Error Infomation: Error 322: Your new router does not appear to be connected properly.
Setup version: 5.4.5.101
Model: DIR-655. I know my internet is working because when I go back to my 615 It works fine.Any help pointing me in the right direction would be appreciated
Thanks
P.S my modem is a Comtrend CT-301 ADSL modem
P.P.S I have tried diffrent cables and I know I have them plugged into the right jacks.
Thanks Again
Rottnrotti
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You can set up the router manually using the routers web page.
Some info to try:
What ISP Modem do you have? Stand Alone or built in router?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual? You can find these under Status/Device Info/Wan section.
Turn off ALL QoS (DIR only) GameFuel (DGL only and if ON.) options.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.
What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA-Personal. WPA2/Auto TPIK and AES.
If you need additional help, maybe some one can use teamviewer.com (http://teamviewer.com) and review your settings with you.
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How do you have it configured right now? PPPoE? PPPTP?
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On my 615 it was PPPoE The ISP is Bell Aliant Security is WPA/WPA2 - Personal
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Make sure you power cycle the ADSL modem so that it will see the 655 as a new connection.
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All of your Internet and network connection details are displayed on this page. The firmware version is also displayed here.
General
Time : May-11-10 4:25:27 PM
Firmware Version : 2.00NA , Wed, 12, May, 2010
WAN
Connection Type: PPPoE
Cable Status : Connected
Network Status : Disconnected
StreamEngine : N/A
Connection Up Time : N/A
MAC Address : 5C:D9:98:67:FF:BF
IP Address : 0.0.0.0
Subnet Mask : 0.0.0.0
Default Gateway : 0.0.0.0
Primary DNS Server : 0.0.0.0
Secondary DNS Server : 0.0.0.0
Advanced DNS : Disabled
LAN
MAC Address : 5C:D9:98:67:FF:BE
IP Address : 192.168.0.1
Subnet Mask : 255.255.255.0
DHCP Server : Enabled
Wireless LAN
Wireless Band : 2.4GHz Band
Wireless Radio : Enabled
802.11 Mode : 11gn
Channel Width : 20/40 MHz
Channel : 2
WISH : Active
Wi-Fi Protected Setup : Enabled/Configured
SSID List :
Network Name (SSID) Guest MAC Address Security Mode
dlink No 5C:D9:98:67:FF:BE AUTO (WPA or WPA2) - PSK
LAN Computers
IP Address Name (if any) MAC
192.168.0.100 ROTTNROTTI 00:E0:4D:7F:47:A0
IGMP Multicast memberships
Multicast Group Address
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Seem that the router isn't getting any data from the ISP modem. Sure the PPPoE information is entered in to the router correctly? Also make sure the cable between the router and modem is in good working order. Swap out for a different one. After you get the router set up, make sure you power off both Modem and router, then power ON ISP modem first and let it sync, then power ON the router.
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Thanks
For all the Help.Greatly Appreciated.I am finally up and running.
Thanks
Rottnrotti
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What was the fix for your problem? Just so others will now. Hope you enjoy. ;)
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Basically stupidity on my part,lol.I had the username wrong.I had .sympatico.net instead of aliant.net.
Really appreciate the point in the right direction.
Thanks Again
Rottnrotti
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;) Enjoy.