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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-825 => Topic started by: EffnNice on October 16, 2011, 10:43:47 AM

Title: Disconnection DIR-825
Post by: EffnNice on October 16, 2011, 10:43:47 AM
When im downloading 3 things at 1-2MBps this also occur with one item at 4MBps,  i disconnect from the internet the GLOBE from my router turns orange/amber, and i have to disconnect the A/c Power and reconnect it. then my internet will come back up, im currently running on the 2.02NA FW and HW B1 i had this router a long time really love it but i need this to stop T_T its annoying it will disconnect after 5minutes while downloading and i wouldnt know until i open google chrome.
 
another problem:

when i connect to my modem directly (no router) i get amazing download speeds i go up to 6.0MBps, but when i connect to my router i get up to 4.0MBps then it disconnect after 5-10minutes while im downloading it started to get real annoying im currently using a DIR-825 is it my router problem? im also using a CAT 5E
Title: Re: Disconnection DIR-825
Post by: FurryNutz on October 16, 2011, 12:05:30 PM
What HW version is your router?
What FW version is currently loaded?

What ISP Service do you have? Cable or DSL?
What ISP Modem make and model do you have?

Ensure DNS IP addresses are being filled in under Setup/Internet/Manual?
Turn off QoS options.
Turn off Advanced DNS Services if you have this option.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.

What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA2. Cipher type to Auto
Title: Re: Disconnection DIR-825
Post by: EffnNice on October 16, 2011, 05:31:17 PM
i have FW 2.02NA and HW B1...for the other stuff i dont know where to find them....lol i am very noob when it comes to routers T_T also i use Cable i get 50Mbps down , and 8Mbps upload using optimum online


Title: Re: Disconnection DIR-825
Post by: FurryNutz on October 17, 2011, 07:16:04 AM
Might have someone from here help you review your router settings using teamviewer.com (http://teamviewer.com) with you. Its free and safe to use.
Title: Re: Disconnection DIR-825
Post by: EffnNice on October 17, 2011, 10:35:59 AM
can u contact me? and where do i find this person
Title: Re: Disconnection DIR-825
Post by: EffnNice on November 06, 2011, 07:27:42 PM
 FurryNutz helped me configure my router settings and updated my firmware 2.05 i would keep posted on any problems if i get in the future

my slow speeds we narrowed it down to ISP lines, i live in new york and there is a lot of people T_T and im planning on getting a new modem the SB6120 and i will post after i get it whether it changes anything!
Title: Re: Disconnection DIR-825
Post by: FurryNutz on November 06, 2011, 07:41:51 PM
Keep us posted.