D-Link Forums

The Graveyard - Products No Longer Supported => Routers / COVR => DIR-645 => Topic started by: hi5five on November 08, 2011, 08:22:40 AM

Title: problems with dlna support within firmware.
Post by: hi5five on November 08, 2011, 08:22:40 AM
I got this router to use as a dlna movie server but there is a few problems that need work.

When you select the root option it will not display any of the content on to the tv.

If I uncheck the root option and pick a folder it works shows on the tv.

The problem with this is you can only select one folder not many.

Different formats is another problem selecting an avi crashes the router.
Mpeg format plays fine but glitches a little but when you try to fast foward the movie the router will crash.

Last problem windows media center sees the router fine but cant see see of play anything.

Right now i had to map the drive and use playon to share  my media Till maybe the firmware get iron out DLNA side.

Can you also add Magicjack support to the shareport plus so i can make it networked.

So far good router print share works great works with a 7 port hub to add hard drives (using 3 + a printer)

The set up cd was confusing didnt work manual setup was harder because the 192.168.0.1 would not log me in give me the 404 error. I ended up using   dlinkrouter with out the http:// in firefox to finally log in to manual setup.
I use att dsl the only way to get it to work with the dsl was to bridge the modem so the router would see the ppoe connection. A pain.
Title: Re: problems with dlna support within firmware.
Post by: FurryNutz on November 08, 2011, 08:47:07 AM
What OS are you using on your connected PCs?
Does any other browser experience some of these issues while configuring the 645? Try Opera or IE?
IE 8 and 9, use compatibility modem.

Title: Re: problems with dlna support within firmware.
Post by: hi5five on November 08, 2011, 09:01:43 AM
tried explorer 8 9 same login problems using windows 7. (to login to router)

I dont have to bridge the modem with netgear or belkin I can just keep the login info in the dsl modem. (different problem)
Title: Re: problems with dlna support within firmware.
Post by: FurryNutz on November 08, 2011, 09:25:21 AM
How about Opera or FF for log in? Are you using the routers web page to log in and configure the router?


Understand about keeping DSL info on ISP modem however it is preferred to bridge the modem and let the 645 handle the ISP DSL traffic management. However that not the issue here.

I will refer this issue to DLink and see if they have any recommendations. This is a new product and I don't have any experience with it at the moment.
Title: Re: problems with dlna support within firmware.
Post by: hi5five on November 08, 2011, 09:40:22 AM
Dont use opera but with firefox I went in to the address bar typed http://192.168.0.1 with error.
tried 192.168.0.1 timed out.
I then tried http://dinklinkrouter but it tried to take me to dlink.com home page.

Last ditch effort typed dinkrouter in the address bar got to the dlink splash screen where i could manual setup the router.

Thing about bridging the modem is how many ppl out there knows about doing that. most ppl are not  network geeks by nature.

But my main issue is with the dlna part of the routers firmware not login because i figured it out.

The extra info i gave is to help out others and to give dlink headup so the firmware can be corrected so they have a great router and not some half working vizio.

Title: Re: problems with dlna support within firmware.
Post by: FurryNutz on November 08, 2011, 10:53:27 AM
Are you using auto obtain IP addressing on the PC you are connecting with or reserved IP address?
What is the gateway IP address you seeing coming from the router? I should be 192.168.0.1.

Understand that people in general are not geeks like some however that doesn't mean that help isn't out there to for people to ask for. Bridging modems if fairly easy.
Maybe someone and use teamviewer (http://www.teamviewer.com) and review your router settings with you.

I have forwarded this thread to Dlink.

Title: Re: problems with dlna support within firmware.
Post by: hi5five on November 08, 2011, 12:20:24 PM
Yep using auto ip addressing on the pc.

gateway ip coming from router is 192.168.0.1

overall the router is working well good UPNP support noticed Enable auto channel scan is a little glitchy but channel 6 transmission rate Best auto channel width 20/40 works well to stream media.(playon not with DLNA within router) I use a netgear WNCE2001 to make all my wire connection wireless using a dlink 5 port switch sometimes it gets the address macs confused but it do hold a good link rate 270MBPS/242MBPS running channel 6 20/40. but the auto channel drops the link rate to about 45 mbps.
Title: Re: problems with dlna support within firmware.
Post by: FurryNutz on November 09, 2011, 07:25:46 AM
What is the default wireless mode on this router? Mixed A B G and N?
Title: Re: problems with dlna support within firmware.
Post by: hi5five on November 09, 2011, 12:48:59 PM
the out of the box setting is mixed 802.11n g and b.
Title: Re: problems with dlna support within firmware.
Post by: FurryNutz on November 09, 2011, 01:02:20 PM
Ok so they dropped A.

Whats the current setting for the router now?
Title: Re: problems with dlna support within firmware.
Post by: hi5five on November 09, 2011, 01:31:58 PM
right now i am running on mixed n g.
Title: Re: problems with dlna support within firmware.
Post by: hi5five on November 09, 2011, 02:12:25 PM
here is another strange problem I created a guest login. But after a day it drops the guest login and signal power drops to 50%> Rebooting I have the guest login back and signal power back to 100%.
Title: Re: problems with dlna support within firmware.
Post by: FurryNutz on November 09, 2011, 02:22:53 PM
How long have you had this device?
Title: Re: problems with dlna support within firmware.
Post by: hi5five on November 09, 2011, 04:05:00 PM
about 1 week. So far is a lot better then some other the others brands i tried out.
I think with a little firmware tweaking it will be a great product.
Title: Re: problems with dlna support within firmware.
Post by: FurryNutz on November 10, 2011, 07:16:06 AM
Agreed and theres always the probability that some products from OEMs are not always up to what expectations are. I would email Dlink with your information and what you have experiences to let them know what your seeing and inform them of the problems.

You could try another 645 and see if that unit has the same issues or not. Or Try a different Dlink modem router too.
Title: Re: problems with dlna support within firmware.
Post by: bernied on June 20, 2012, 04:13:06 AM
Yes I agree the DLNA share need some work

I have a LG 55LN7600  ,  if I share movies using the Win7 media server,  when I go to "all movies" all the movies share through the computer are available.   

However, movie files shared using the router media server are not available. I have to go directly into the connected device link to view them . In addition, if I try to fast forward a movie,  I get a invalid  file error.   

Looks to me the router software could be update to meet standard connectivity for media streaming.

I also an ST600 and Samsung BLU-RAY,  I will check those to see if I also have problem
Title: Re: problems with dlna support within firmware.
Post by: bernied on June 20, 2012, 04:55:09 AM
Yes something wonky going on with the media server.

On my Samsung BLURAY  BD-D5700  system can see the file directory, however when I go to play a file, it says loading for a long time,  then a codec error flashes  then it goes back to trying to load the file.

I know there is nothing wrong with the file as it will play just fine if I try to play it using the USB connector.  I also know there is nothing wrong with the wireless connection because NETFLIX streams HD movies just fine.

Hopefully an update will be forthcoming to fix this.   I still have to try my LG ST600, this device will basically play anything so if I get any kind of problem I will be very surprised.
Title: Re: problems with dlna support within firmware.
Post by: FurryNutz on June 20, 2012, 08:28:21 AM
Let see if doing some trouble shoot might help before we really call this a bug huh?
Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on routers web page under status.
What region are you located?

Some things to try:
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.]Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.


Link>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0)
What wireless modes are you using? Under Setup/Wireless/Manual.
Try single mode G or N or mixed G and N?

Channel Width set for Auto 20/40Mhz or try 20Mhz only.
Try setting a manual channel to a open or unused channel.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.
Any cordless house phones?
Any other WiFi routers in the area? Use InSSIDer (http://www.metageek.net/) to find out.
Turn off WISH, and WPS under Advanced.

Try turning off Short GI, WLAN Partition,and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.

Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.


Yes I agree the DLNA share need some work

I have a LG 55LN7600  ,  if I share movies using the Win7 media server,  when I go to "all movies" all the movies share through the computer are available.    

However, movie files shared using the router media server are not available. I have to go directly into the connected device link to view them . In addition, if I try to fast forward a movie,  I get a invalid  file error.  

Looks to me the router software could be update to meet standard connectivity for media streaming.

I also an ST600 and Samsung BLU-RAY,  I will check those to see if I also have problem
Title: Re: problems with dlna support within firmware.
Post by: bernied on June 20, 2012, 11:36:00 AM
What Firmware version is currently loaded?    The original firmware 

I read through all other messages on this router and I have seen you asked these question before,  so I have already tried all of this without any differences

Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.]Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.


What wireless modes are you using?   I am using mixed mode and tried both 20 mhz and 20/40 without any differences.

Any cordless house phones?  Yes 
Any other WiFi routers in the area?  Yes  but the signals are weak

Try turning off Short GI, WLAN Partition,and Extra Wireless Protection if you have it.   I dont use those feature. 

The router is at default settings with  WPA2/AES for security
Title: Re: problems with dlna support within firmware.
Post by: FurryNutz on June 20, 2012, 11:48:28 AM
What Firmware version is currently loaded?    The original firmware  What region are you located? Interested in Beta FW?

I read through all other messages on this router and I have seen you asked these question before,  so I have already tried all of this without any differences

Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.]Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.


What wireless modes are you using?   I am using mixed mode and tried both 20 mhz and 20/40 without any differences. Single mode make any differences?

Any cordless house phones?  Yes 
Any other WiFi routers in the area?  Yes  but the signals are weak
Try setting a manual channel thats open and not used?

Try turning off Short GI, WLAN Partition,and Extra Wireless Protection if you have it.   I dont use those feature. 

The router is at default settings with  WPA2/AES for security
Title: Re: problems with dlna support within firmware.
Post by: bernied on June 20, 2012, 02:24:01 PM
Sure I will try the beta,   I already download it but did not want to use it until directed and I am located in Canada

Try setting a manual channel thats open and not used?  Tried that too , I am on channel 9  inSSIDDer reported nobody on that channel

Single mode make any differences?  nope.

 
Title: Re: problems with dlna support within firmware.
Post by: FurryNutz on June 20, 2012, 02:34:37 PM
I don't think it will hurt. I loaded beta soon after I got my 645. Running great however I don't use the DLNA features as my media is located on a server PC. I suppose I could do some testing and see what I come up with. Might have you give some details on what your using, set up and files and I'll see if I can replicate this with you.

Follow this process for updating FW using that beta version: FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)

I recommend not reloading any saved configuration files initially, lets try configuring from a clean factory reset and see what happens. Of course set up WiFi and set for a Mixed G and N mode and a open manual channel.


Keep us posted.
Title: Re: problems with dlna support within firmware.
Post by: bernied on June 20, 2012, 06:51:47 PM
Hi

I just updated to the beta firmware and no difference.

One thing I noticed, on my TV,   with the windows7 media share the name of the share device name and library name is displayed  .  for example,       laptop:movies   

with the router , only the media library name is shown.   

I could be wrong but it seems to me that the media share is not fullly implemented.  it is missing something. 
Title: Re: problems with dlna support within firmware.
Post by: bernied on June 21, 2012, 02:58:24 AM
Did another test this morning.  I connected the router to the TV.    same issue,  this is not a wireless related. 

Title: Re: problems with dlna support within firmware.
Post by: FurryNutz on June 21, 2012, 07:34:13 AM
Ok, I would contact DLink support, try Level 2. I'll forward this to my contact to notify them and see if they can provide any help here.
Title: Re: problems with dlna support within firmware.
Post by: bernied on June 21, 2012, 10:31:13 AM
Ok calling tech support !!! this should be fun   ;D    good thing I am off next week  LOL

Title: Re: problems with dlna support within firmware.
Post by: FurryNutz on June 21, 2012, 10:43:01 AM
Lucky dog.  :P
Title: Re: problems with dlna support within firmware.
Post by: bernied on June 26, 2012, 09:02:50 AM
Hi

I called Tech and talked to someone at level 2 support.   It basically went they way I expected which is not very good.     I have sent an email to dlink support with screenshots.   Maybe they will understand better what the issue with.

Basically the answer I got was that because I was using a USB stick with no external power supply that it was the reason for the problem.   
Title: Re: problems with dlna support within firmware.
Post by: FurryNutz on June 26, 2012, 09:23:17 AM
So are the media files your trying to access via the router on a USB stick? Or are the on a external USB drive with a power source?
Title: Re: problems with dlna support within firmware.
Post by: bernied on June 26, 2012, 09:36:06 AM
USB stick
Title: Re: problems with dlna support within firmware.
Post by: FurryNutz on June 26, 2012, 09:40:09 AM
Can you try a external drive with power and see if you get the same results?

I'll send a message to my contact and see if we can get any information on this. Seems the others are seeing this issue on other products as well from what I've been told.  :-\

Title: Re: problems with dlna support within firmware.
Post by: bernied on June 26, 2012, 09:42:56 AM
sorry I dont have one of those. 

Title: Re: problems with dlna support within firmware.
Post by: FurryNutz on June 26, 2012, 09:50:43 AM
Got a neighbor, friend or family that you could barrow one from for a short time? Maybe get one at a local store that has a refund policy? Best buy or Frys?

I have a USB drive at home...I suppose I can connect mine up and test and see...I use a PC as a media server so I haven't used any media services on routers. I might have you detail me some set up and types of files your using and I'll set mine up the same way and see. This could be an issue with not having power to the USB drive vs a powered one.  :-\
Title: Re: problems with dlna support within firmware.
Post by: FurryNutz on June 28, 2012, 06:56:59 PM
Ok so I powered up my 645 FW v1.02 and connected my 2Tb WD My Book and set up a temp folder with a few MP3s and a couple of videos. After looking thru the DLNA settings I figured that setting up a folder with just a few files would be good instead of waiting for the poor router to scan my other files and taking forever to populate itself.

I had a windows PC connected via LAN and after the router gave me a successful scan of the specified drive and folder. I opened Windows Media Player and saw the router and the DLNA listed. Opened the DLNA listing and it displayed the files I had out in the specified folder and was sharing the files. Each played successfully. I also tired over a wireless N connection using same PC with a DWA-160. All played and connected to the DLNA files that are shared out.

(http://i1195.photobucket.com/albums/aa396/furrynutz740il/DIR645DLNAWMP.png)

(http://i1195.photobucket.com/albums/aa396/furrynutz740il/DIR645DLNAWMP2.png)

I believe at least DLNA is working as long as the USB drive has a external power source.
Title: Re: problems with dlna support within firmware.
Post by: bernied on June 29, 2012, 03:20:57 AM
Same as you,  I can see the files on my windows 7 system and I use a  USB memory stick with no external power.

Problem is not with the PC but with the TV and Bluray player not fully recognizing the media server. I sent you screenshot in my email.   

Anyway,  tks for all your time and efforts.    I will probably ended up picking  a Belkin N600 or N750.
It is cheaper than the 645  ,  has a working media server and Dual Band.
Title: Re: problems with dlna support within firmware.
Post by: FurryNutz on June 29, 2012, 07:07:15 AM
Possible that there is a issue with the TV and BD player?

I'll check my boxee box and see if It can see it...I don't have any TVs or other players that use DLNA.

Gook luck in your endeavours.
Title: Re: problems with dlna support within firmware.
Post by: bernied on June 29, 2012, 09:45:16 AM
Issue fixed,

Returned the DLINK router and replaced it with a Belkin N750.    Wow  works like a charm and the media server software is from  Twonky.   

USB stick with no external power works beautifully  and all my devices see the server.   
Title: Re: problems with dlna support within firmware. (EndUserProblem)
Post by: FurryNutz on June 29, 2012, 09:53:13 AM
Issue is a user configuration problem and not a DIR-645 problem. Enjoy.