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The Graveyard - Products No Longer Supported => Routers / COVR => DGL-4500 => Topic started by: Chris Lynch on February 13, 2009, 01:11:34 PM

Title: DynDNS not working (F/W 1.15)
Post by: Chris Lynch on February 13, 2009, 01:11:34 PM

I am running Firmware 1.15 and DynDNS is not connecting.  I have a valid DynDNS account, and it is active.  When I enable the DynDNS feature, fill in the necessary information, it says it's connecting then changes to disconnected with the DynDNS feature disabled.  I have tried rebooting the firewall and re-enabling it with no success.  I have specified both my DynDNS user account and the passcode generated on the site.  What do I need do to fix this?

Title: Re: DynDNS not working (F/W 1.15)
Post by: Lycan on February 13, 2009, 03:13:55 PM

try to enable the account again, when it fails check the log it will tell you why it failed.

Title: Re: DynDNS not working (F/W 1.15)
Post by: Chris Lynch on February 13, 2009, 03:22:36 PM

I have.  I forgot to include it with my original post.  The entry in the log is:

[WARN]   Fri Feb 13 15:21:56 2009   Error updating dynamic DNS entry: www.lynch-home.net badauth. Please check configuration. Disabling DynDNS

Title: Re: DynDNS not working (F/W 1.15)
Post by: Lycan on February 13, 2009, 04:17:52 PM

badauth means the password or user name is incorrect

Title: Re: DynDNS not working (F/W 1.15)
Post by: Chris Lynch on February 13, 2009, 04:37:46 PM

I have tried both my username/password and authcode (yes, I did put the authcode in all 3 fields) I generated on my DynDNS dashboard.  I am at a loss as to why it fails to work with the DGL-4500, but worked just fine with my failed DGL-4100.

Title: Re: DynDNS not working (F/W 1.15)
Post by: Lycan on February 17, 2009, 11:48:00 AM

Chris are you using DynDNS free version?

Title: Re: DynDNS not working (F/W 1.15)
Post by: Chris Lynch on February 17, 2009, 11:53:31 AM

I am not using the Free service.  I have a purchased domain name.  And based on the two options, the DNS server information is the same, right?  I don't understand what the differences between the two options you can select in the drop down list are.  Neither appear to work.