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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: woozabi10 on November 24, 2011, 05:27:33 PM

Title: DIR-655 Keeps resetting
Post by: woozabi10 on November 24, 2011, 05:27:33 PM
I upgraded then downgraded from 2.00 to 2.03 back down to 2.00, and whenever I'm doing about 600kB/s+ it resets itself. Drops connection drops wireless, wired, and the globe internet icon goes Lambert/orange. I've reset the router to default and it still does that. What could be the cause?

I've done a lot of changing around, disabling unicast, changing from WPA Auto to WPA2, etc etc, I just changed the router to Netgear WGR614 v7 and it works perfectly fine now. I just wish it had N
Title: Re: DIR-655 Keeps resetting
Post by: FurryNutz on November 25, 2011, 09:23:03 AM
try changing the WiFi from from mixed to single mode G or N?
Title: Re: DIR-655 Keeps resetting
Post by: woozabi10 on November 25, 2011, 10:44:27 AM
Didn't help
Title: Re: DIR-655 Keeps resetting
Post by: FurryNutz on November 25, 2011, 12:31:46 PM
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA-Personal. WPA2/Auto TPIK and AES.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area?
Title: Re: DIR-655 Keeps resetting
Post by: woozabi10 on November 25, 2011, 03:07:46 PM
DHCP
Advanced DNS Service enabled
Use Unicast Enabled
MTU 1500
Mixed B G N
Channel 8
20 MHz
Invisible
WPA Auto
TKIP and AES
DHCP Lease time 1440
Always broadcast
QoS off
SPI Off

iPhone, laptops, cordless phone but that's using VoIP service but the phone itself may or may not be interfering. Like I said, only happens when YouTube videos are streamed 720P+, and other downloading apps like when I tried to update Batman Arkham City.

WiFi in the area, but the channel shouldn't be interfering.
Title: Re: DIR-655 Keeps resetting
Post by: FurryNutz on November 25, 2011, 03:55:02 PM
What browser are you using? Try a different browser like Opera or FF.

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.

Ensure DNS IP addresses are being filled in under Setup/Internet/Manual?
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.

What wireless modes are you using?
Try single mode G or N or mixed G and N?
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA-Personal. WPA2/Auto TPIK and AES.
Turn OFF Short GI under Advanced Wireless.
Title: Re: DIR-655 Keeps resetting
Post by: woozabi10 on November 25, 2011, 08:00:32 PM
Chrome, tried FF, same effect. DSL. Modem is Sagecom 4300. Bridged Modem to router, modem is just a modem with no router features. I also just switched back to my Netgear WRG614 v7 and it works fine. Used Mixed BGN, tried singling them, no good. I was using WPA2/AUTO TPIK and AES. I will now try turnning off short GI, but that's a wireless function, this is wireless and WIRED so not sure if that will make a difference, and will turn off Advanced DNS. The DNS are being filled out.
Title: Re: DIR-655 Keeps resetting
Post by: Hard Harry on November 25, 2011, 08:16:38 PM
Not that it really matters (since you said you bridged it) but the 4300 isn't a stand alone modem. Atleast not according to this. (https://windstream.custhelp.com/app/answers/detail/a_id/467/~/bridging-gigaset%2Fsagem-4300-modem) I see DHCP, NAT, Firewall, UPnP..all kinds of things a standard modem would have. Just FYI.
Title: Re: DIR-655 Keeps resetting
Post by: woozabi10 on November 28, 2011, 09:24:48 PM
Seems like a router issue. Swapped out with a new one, no difference. Switched to a Netgear WGR614 v7 and it works fine. No cut outs.
Title: Re: DIR-655 Keeps resetting
Post by: FurryNutz on November 28, 2011, 09:36:55 PM
Maybe someone can review your router settings with you using teamviewer. (http://www.teamviewer.com)
Title: Re: DIR-655 Keeps resetting
Post by: slpip on November 30, 2011, 07:05:43 PM
The router reset when the channel or the n/g/b mode changed.  Channel 8 is similar to channel 6 used by phone or similar electronic devices.  You should use channel 1 or channel 11.  The MTU value should use default 1492.  The channel width should use auto 20/40 Mhz.  DIR-655 is very sensitive to these settings.
Title: Re: DIR-655 Keeps resetting
Post by: mark3stan529 on December 01, 2011, 07:29:21 PM
if the Internet light or the globe light going to amber..it means both wired and wireless connection is getting intermittent Internet connection..am i right??

Try to set the WAN port speed to 10 Mbps
Try to observe the connection behind the modem to check the if the modem is giving stable Internet connection
Title: Re: DIR-655 Keeps resetting
Post by: woozabi10 on December 02, 2011, 07:38:32 AM
modem gives perfect connection. I switched to my old net gear and havent had any problems with it. i did try channel 11 and MTU 1492, doing good, so far... MTU 1492 didnt help any, switched to 10mbps, will update.
Title: Re: DIR-655 Keeps resetting
Post by: FurryNutz on December 02, 2011, 07:44:31 AM
Let us know, send a PM and we can review the router settings with you via teamviewer.

Are there any log entries when the routers resets during this time frame?
Title: Re: DIR-655 Keeps resetting
Post by: woozabi10 on December 02, 2011, 07:52:53 PM
Nov 24 20:58:05 debug     gpio create pidfile /var/run/gpio_wan_green.pid
Nov 24 20:58:00 info     [ 2364.990000] module arch cleanup nf_conntrack_ftp: OCM instruction memory free  of 0 @00000000
Nov 24 20:58:00 info     [ 2364.830000] module arch cleanup nf_nat_ftp: OCM instruction memory free  of 0 @00000000
Nov 24 20:57:55 debug     open bandwidth_tmp.txt fail
Nov 24 20:57:55 debug     No DHCP ACK with option DHCP_STATIC_ROUTE
Nov 24 20:57:55 info     Lease of 69.x.x.x obtained, lease time 86400
Nov 24 20:57:55 debug     Sending select for 69.x.x.x...
Nov 24 20:57:55 debug     DHCPC get gateway = 69.x.x.x 
Nov 24 20:57:54 debug     Performing a DHCPC renew
Nov 24 20:57:54 debug     DHCPC Received SIGUSR1='DHCPC Renew
Nov 24 20:57:46 debug     Entering released state
Nov 24 20:57:46 info     DHCP Release WAN IP address = 0.0.0.0
Nov 24 20:57:46 info     Unicasting a release of 69.x.x.x to 67.x.x.x 
Nov 24 20:57:46 debug     Performing a DHCPC release
Nov 24 20:55:56 info     UDHCPD Inform: add_lease 192.168.0.103
Nov 24 20:51:00 info     UDHCPD Inform: add_lease 192.168.0.103
Nov 24 20:48:42 debug     UDHCPD sending ACK to 192.168.0.106
Nov 24 20:48:41 info     UDHCPD sending OFFER of 192.168.0.106
Nov 24 20:48:41 debug     UDHCPD sendOffer : client is in lease/offered table
Nov 24 20:48:41 info     UDHCPD sendOffer : device_lan_ip=192.168.0.1 , device_lan_subnet_mask=255.255.255.0
Nov 24 20:48:41 info     UDHCPD sending OFFER of 192.168.0.106
Nov 24 20:48:39 debug     UDHCPD sendOffer : find a free IP
Nov 24 20:46:00 info     UDHCPD Inform: add_lease 192.168.0.103
Nov 24 20:45:56 debug     UDHCPD sending ACK to 192.168.0.103
Nov 24 20:45:56 info     UDHCPD sending OFFER of 192.168.0.103
Nov 24 20:45:54 debug     UDHCPD sendOffer : find a free IP
Nov 24 20:44:41 info     [ 1565.730000] module arch cleanup nf_conntrack_ftp: OCM instruction memory free  of 0 @00000000
Nov 24 20:44:41 info     [ 1565.580000] module arch cleanup nf_nat_ftp: OCM instruction memory free  of 0 @00000000
Nov 24 20:44:38 debug     [ 1563.430000] jcp_command_register: new command registered EXEC SCANNER DISCONNECT
Nov 24 20:44:38 debug     [ 1563.430000] jcp_command_register: new command registered EXEC SCANNER CONNECT
Nov 24 20:44:38 debug     [ 1563.430000] jcp_command_register: new command registered GET USB_DEVICE_LIST
Nov 24 20:44:38 debug     [ 1563.430000] jcp_command_register: new command registered GET SCANNER_STATUS
Nov 24 20:44:38 debug     [ 1563.430000] jcp_command_register: new command registered GET SCANNER PORT_NAME
Nov 24 20:44:38 debug     [ 1563.430000] jcp_command_register: new command registered GET USB_PORT_NAME
Nov 24 20:44:38 debug     [ 1563.380000] jcpcore: start
Nov 24 20:44:38 info     [ 1563.330000] usbcore: registered new interface driver sxuptp_driver
Nov 24 20:44:38 debug     [ 1563.280000] sxuptp: sxuptp_keepalive_thread start
Nov 24 20:44:37 info     read /var/tmp/hosts - 1 addresses
Nov 24 20:44:37 info     read /etc/hosts - 2 addresses
Nov 24 20:44:37 info     using nameserver 208.67.222.222#53
Nov 24 20:44:37 info     using nameserver 208.67.220.220#53
Nov 24 20:44:37 info     reading /etc/resolv.conf
Nov 24 20:44:37 info     compile time options: IPv6 GNU-getopt no-MMU ISC-leasefile no-DOCTOR no-NOWILD no-DBus no-I18N TFTP
Nov 24 20:44:37 info     started, version 2.45 cachesize 150
Nov 24 20:44:36 notice     HTTP listening on port 65535
Nov 24 20:44:36 info     [ 1556.700000] module arch cleanup sxuptp: OCM instruction memory free  of 0 @00000000
Nov 24 20:44:36 debug     [ 1556.700000] sxuptp: sxuptp_keepalive_thread stop [-512]
Nov 24 20:44:36 info     [ 1556.640000] module arch cleanup sxuptp_driver: OCM instruction memory free  of 0 @00000000
Nov 24 20:44:36 info     [ 1556.640000] usbcore: deregistering interface driver sxuptp_driver
Nov 24 20:44:36 info     [ 1556.530000] module arch cleanup jcp: OCM instruction memory free  of 0 @00000000
Nov 24 20:44:36 debug     [ 1556.530000] jcpcore: stop [-512]
Nov 24 20:44:36 debug     [ 1556.530000] jcpcore: jcpcore_recv [-512]
Nov 24 20:44:36 info     [ 1556.440000] module arch cleanup jcp_cmd: OCM instruction memory free  of 0 @00000000
Nov 24 20:44:36 debug     [ 1556.440000] jcp_command_unregister: command unregistered EXEC SCANNER DISCONNECT
Nov 24 20:44:36 debug     [ 1556.440000] jcp_command_unregister: command unregistered EXEC SCANNER CONNECT
Nov 24 20:44:36 debug     [ 1556.440000] jcp_command_unregister: command unregistered GET USB_DEVICE_LIST
Nov 24 20:44:36 debug     [ 1556.440000] jcp_command_unregister: command unregistered GET SCANNER_STATUS
Nov 24 20:44:36 debug     [ 1556.440000] jcp_command_unregister: command unregistered GET SCANNER PORT_NAME
Nov 24 20:44:36 debug     [ 1556.440000] jcp_command_unregister: command unregistered GET USB_PORT_NAME
Nov 24 20:44:36 info     [ 1556.260000] flags=0
Nov 24 20:44:36 info     [ 1556.260000] ioctl eth0, 35312
Nov 24 20:44:36 notice     klogd started: BusyBox v1.14.1 (2011-06-27 14:54:36 CST)
Nov 24 20:44:35 info     BusyBox v1.14.1
Title: Re: DIR-655 Keeps resetting
Post by: woozabi10 on January 07, 2012, 03:37:20 PM
update, tried using multicast stream after calling dlink up and it was suggested. i still get disconnects
Title: Re: DIR-655 Keeps resetting
Post by: slpip on January 07, 2012, 07:20:34 PM
Do you use the DHCP dynamic and Channel 1?
Title: Re: DIR-655 Keeps resetting
Post by: woozabi10 on January 07, 2012, 08:16:39 PM
chan 2 yes dhcp dynamic
Title: Re: DIR-655 Keeps resetting
Post by: slpip on January 08, 2012, 09:34:45 AM
DHCP dynamic
Advanced DNS Service enabled
Use Unicast Enabled
MTU 1492 (Most ISP support for DSL, Cable use 1500)
Mixed B G N
Channel 1 (channel 2 is a side band of channel 1)
auto 20/40 MHz  (40Mhz for N mode)
Invisible
WEP
TKIP and AES
DHCP Lease time 1440
Always broadcast
QoS off/on doesn't matter
SPI Off/on doesn't matter (I turned it off)
Reconnect Mode:  always ON
Firewall Endpoint Independent
Enable UPnP
WAN port speed auto 10/100/1000Mbps ( try 10 or 100 if still has problem with auto)

Still has problem - check whether all devices disconnected or just one computer disconnected.  It could be just one computer driver problem
Title: Re: DIR-655 Keeps resetting
Post by: FurryNutz on January 08, 2012, 10:41:40 AM
Let me know when a time frame is good and we'll review your router settings with you.
Title: Re: DIR-655 Keeps resetting
Post by: woozabi10 on January 09, 2012, 07:28:41 AM
hey furrynutz, trying to put the 655 into PPPoE mode would not connect to the internet what so ever. I do have the log in info, but im not a PPPoE connection from my ISP. power cycling it did nothing. modem's in bridge mode, 655 in pppoe mode, info is set into 655, no change.

These are the messages in the log.

info   Jan 9 09:25:40    Lease of xx.xx.xx.xx obtained, lease time 86400
info   Jan 9 09:25:32    DHCP Release WAN IP address = 0.0.0.0
info   Jan 9 09:25:32    Unicasting a release of xx.xx.xx.xx to yy.yy.yy.yy
info   Jan 9 09:25:13    [ 142.490000] module arch cleanup nf_conntrack_ftp: OCM instruction memory free of 0 @00000000
info   Jan 9 09:25:13    [ 142.350000] module arch cleanup nf_nat_ftp: OCM instruction memory free of 0 @00000000
info   Jan 9 09:25:08    Lease of xx.xx.xx.xx obtained, lease time 86400
info   Jan 9 09:24:59    DHCP Release WAN IP address = 0.0.0.0
info   Jan 9 09:24:59    Unicasting a release of xx.xx.xx.xx to yy.yy.yy.yy
info   Jan 9 09:24:39    Log cleared by Administrator
info   Jan 9 09:24:39    Log init
Title: Re: DIR-655 Keeps resetting
Post by: FurryNutz on January 09, 2012, 07:34:54 AM
What does DHCP for connection type under Setup/Internet/Manual Do?
Title: Re: DIR-655 Keeps resetting
Post by: woozabi10 on January 09, 2012, 07:51:24 AM
I can't answer that honestly. I've used it, it connects to the internet, and I did a speed test, and I see that once it gets over around 575 mB/s the internet cuts out, slows down below 575 and resumes test. Gets faster than 575 mBytes/s, maxes at 700ish, crawls back down.
Title: Re: DIR-655 Keeps resetting
Post by: FurryNutz on January 09, 2012, 07:57:11 AM
I could have a look at it while it's connected to the ISP modem in that state if you want me to. Still feel there is an issue with the ISP modem or a compatibility problem here. Need to review the router settings when it's connected to the ISP modem though. Also need to take the 655 router to a friend or families place and test on a different ISP system or modem.
Title: Re: DIR-655 Keeps resetting
Post by: rlestina1 on January 09, 2012, 10:28:53 AM
I had a similar issue, and it has since stopped since I did the following:
1) upgraded to the latest firmware on the DLINK site (the "check for latest firmware" button didn't work, I had to do it manually.
2) turned off the "always broadcast" DHCP compatibility option
3) turned off DNS relay
4) changed the wireless channel setting from auto to channel 6.

I'm not sure which one did the trick, but give it a shot and see if this helps :-)
Title: Re: DIR-655 Keeps resetting
Post by: woozabi10 on January 13, 2012, 10:23:37 PM
all 3 did not work. still loses internet after 1 min of video content.
Title: Re: DIR-655 Keeps resetting
Post by: FurryNutz on January 14, 2012, 11:05:47 AM
Maybe someone can review your router settings with you using teamviewer. (http://www.teamviewer.com)
Title: Re: DIR-655 Keeps resetting
Post by: woozabi10 on January 15, 2012, 12:11:56 PM
You did review it. I used your suggestions and came up short. I'm not a pppoe connection either. It seems like if I exceed 500kB/s it resets the connection, releasing DHCP  then renewing it, then the globe icon turns orange and reconnects.
Title: Re: DIR-655 Keeps resetting
Post by: FurryNutz on January 15, 2012, 12:27:07 PM
Might be a compatIbility issue with the router and modem.
Title: Re: DIR-655 Keeps resetting
Post by: alien on January 16, 2012, 10:42:10 AM
try the following setting from invisable to visable, somethimes notebooks have problems with invisisbel devices. Even look that the the power ouput is not high but medium.
Can you tell me your wireless card from your notebook or desktop, i hope for you its not an atheros.
Title: Re: DIR-655 Keeps resetting
Post by: slpip on January 16, 2012, 03:58:58 PM
When the router operates at 600 kb/s + reset, it should be the WAN setting, do you use auto/10/100/1000 Mbps or 100/1000 Mbps?  You can set the manual uplink speed higher than your ISP speed.  Like I have 15/5 Mbps, I set the uplink at 5500kbps.  I set my RTS/Fragmentation Threshold at 30000.  These can boost up the data transfer speed.  These settings are wired and wireless for WAN upload/download speed.
Title: Re: DIR-655 Keeps resetting
Post by: woozabi10 on January 20, 2012, 08:31:23 AM
I set it to visible, I am using ethernet on it not wireless, not sure what card they use but my ethernet connection resets it too. The RTS threshold maxes at 2347 so I can't do 3000. I even changed the IPv6 to auto detect, before it was link only. Still no good.
Title: Re: DIR-655 Keeps resetting
Post by: FurryNutz on January 20, 2012, 09:35:47 AM
Is this reset happening due to the modems lease time expiring by chance? Ran into this the other day with a 815, turns out the ISP lease time is set to exprire every 59 minutes. They connected directly to the ISP modem with a PC and looked at the ipconfig /all and saw that the acquired date and time and least expired was 59 minutes in which they saw getting disconnected from wired and wireless connections from the router as the router was loosing the WAN IP address least from the modem. This is a ISP issue. There working on getting the least time up'd.

Any chance this could be happening with yours?

We might have another looksee via teamviewer sometime.  ::)
Title: Re: DIR-655 Keeps resetting
Post by: slpip on January 20, 2012, 10:57:14 AM
You never mentioned you enabled UPnP and Multicast Streams.  Also, disable the security setting to test it before you reset the security WPA/WEP.  Make sure you have the update network driver for your computer.
Title: Re: DIR-655 Keeps resetting
Post by: woozabi10 on January 20, 2012, 12:53:10 PM
no lease time not an issue. set upnp and multicast on. i have no issues with my netgear wgr614 v7 so its definitely the 655
Title: Re: DIR-655 Keeps resetting
Post by: slpip on January 20, 2012, 05:19:11 PM
DIR655 RevB should disable SP1.
Title: Re: DIR-655 Keeps resetting
Post by: FurryNutz on January 21, 2012, 10:37:42 AM
SPI works on my B1 router hand I have had 2.00 and currently 2.03 on this unit with out the resets. And connected to a SM model modem. It's not FW. Either there is a issue between the modem and router, external interferences or a mis-configuration on the router or possible this unit has a problem.

Lets check out the routers web page again once more.

I would recommend if you have a friend, family or neighbor with internet, take this router to there house and connect it up and see if the problem persists. If so then I would return the unit for RMA.
Title: Re: DIR-655 Keeps resetting
Post by: woozabi10 on February 08, 2012, 07:50:39 PM
Fixed, got a new router. Thanks for all the efforts.
Title: Re: DIR-655 Keeps resetting
Post by: FurryNutz on February 08, 2012, 07:52:26 PM
Enjoy.