D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: aviation76 on December 10, 2011, 07:21:58 AM
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Hello,
I recently purchased a NAS enclosure to use my WD IDE hard drive as a networked drive. I configured the hard drive's jumper setting as single (no jumper). I installed the hard drive in the enclosure and connected the Cat 5e cable to the back of the DIR-655 router. When I tried mapping to the drive, I receive the error:
\\STORAGE-3B25 is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions. Network error (1208).
I suspect perhaps that I might need to change a setting on my router to allow me to access the NAS. The NAS ip address is visible on the router's admin page and I am able to see it when searching for network drives in my laptop. But I just somehow can't connect to it. I am running Windows 7 Professional 32-bit.
Thanks in advance for your assistance!
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Some things to try:
Turn off ALL QoS (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.
Is the sharing of the drive enabled on the NAS?
One thing I would recommend is the install a external network switch after the router and put the NAS and your PC connected to it. Helps in removing router management that can effect performance. You still get Internet and everything, the switch will ensure that your PC and NAS have direct connections when needed and performance will be good.
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What is the model of the NAS that you are using?
Did you also try to connect to is using the web interface?
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nickmnl:
I purchased an off-brand unit from an online retailer--http://www.amazon.com/Network-Storage-IDE-External-Enclosure/dp/B005HYY81G (http://www.amazon.com/Network-Storage-IDE-External-Enclosure/dp/B005HYY81G). I have been unsuccesful in trying to use the web interface. It's basically typing the IP address of the NAS in the IE address bar, correct? If this is correct, then I have not had any luck with this.
FurryNutz:
I am still tinkering with the settings. I hope to report my results tonight or in the near future. Thanks for your feedback!
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Is the NAS IP address showing up on the routers status page/Lan Computers or on the Setup/Networking under Dynamic Clients?
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It shows in both places :o
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So HTTP://192.186.0.# (address of NAS) doesn't work in any browser?
How about Mapping a share to that address?
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No, it does not work in any browser or when mapping a share. When I browse to it in IE, it just times out ("Internet Explorer cannot display the webpage"). When I map to it, I receive the message that I noted it in my initial post.
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And you can browse to the routers pages right?
Sounds like the NAS isn't working as expected.
Any 3rd party firewall programs running right now?
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Yes, I can browse to my router's page without any issues. The only firewall I have running is Windows firewall. I have turned it off when attempting to connect but to no avail.
Yeah, I'm leaning towards an issue with the NAS itself. I may pick-up an external network switch but I am not sure if that will help.
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Ya, I would however first off I might try the NAS on a different network system if you have a friend or a neighbor around that you can take it to. Doe it connect via USB?
Are there data link activity lights on the LAN port in back of the NAS unit?
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Yes, it does connect to USB. I have not linked it to my laptop yet...thought I would try to troubleshoot LAN connectivity first :P. I did not see any data link activity lights on the LAN port. If there are lights back there, they were not on or blinking.
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Oh.. usually there are 2, ones green and ones yellow. If there not light up. Take a look and see if you see these colored LEDs back there. Might try to swap LAN cables too.
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Aha! I switched out network cables and then connected it to a different port on the router. Now I can browse to the NAS drive's admin page. However, I am still not able to map to the drive. When I attempt to connect via the browse function, I receive "a remote procedure call (RPC) protocol error occurred" message. Any thoughts what may cause this?
BTW, thanks for helping me troubleshoot tonight:)
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Any of this might be of help?
http://windows7forums.com/windows-7-networking/33978-lan-wlan-sharing-problems.html (http://windows7forums.com/windows-7-networking/33978-lan-wlan-sharing-problems.html)
also
http://support.microsoft.com/kb/177446 (http://support.microsoft.com/kb/177446)
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Since you made it to the admin interface you should be able to create user accounts (if possible give us a screenshot of the admin interface). After creating an account go to Computer, select map network drive, type in \\[IP of your nas device] check use different credentials and use the username/password that you created using the admin interface.
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Aha! I switched out network cables and then connected it to a different port on the router. Now I can browse to the NAS drive's admin page. However, I am still not able to map to the drive. When I attempt to connect via the browse function, I receive "a remote procedure call (RPC) protocol error occurred" message. Any thoughts what may cause this?
BTW, thanks for helping me troubleshoot tonight:)
Hi aviation76,
ftp://ftp.dlink.com/Multimedia/dns323/Manual/dns323_manual_130.zip (http://ftp://ftp.dlink.com/Multimedia/dns323/Manual/dns323_manual_130.zip)
Download the above. It will explain how to set up your Network Drive.
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Thanks, guys! I will digest all of this material and report back with my results.
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Your issues (i.e. RPC error) is indicative of improperly set permissions. NAS's typically ship with open access out-of-the-box, however yours may have some predefined security protocols. ???
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I'm not sure if these will help, but here are two FAQs I posted in the D-Link ShareCenter board on this forum:
- DNS-Series - Mapping a Volume using Windows (http://forums.dlink.com/index.php?topic=41840.0)
- DNS ShareCenter - Mapping a DNS ShareCenter Device (IP vs. Volume Name) (http://forums.dlink.com/index.php?topic=41845.0)
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Well...still tinkering with the NAS drive and I am at my last wits. I have been able to access the admin page but still no success in mapping the network drive via wireless connection. I connected the drive to my laptop via USB port and was able to access the drive. I even connected the drive directly to my network port on my laptop. I was still able to access the admin page but not able to map to the drive (still getting the RPC protocol error). I don't have a lot of networking experience to delve into advanced network settings in Windows 7. I agree with JavaLawyer--I think my NAS was shipped with some pre-defined security protocols that my router or I am unable to decipher. My thoughts are that I need to do something with the security/privelege settings in the wireless router. Oh well, I kinda expected some difficulties buying a cheap generic NAS enclosure. I will still continue to troubleshoot.
Thanks to all for helping me! I will report back any success.
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If you can take a few screenshot of the admin interface, post on photobucket or another image sharing site and give us the link or create a Youtube Video. You're trouble's are most likely a permission issue.
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All:
I grabbed several screenshots and dumped them in Photobucket. User interface looks pretty minimal. Let me know if anyone has any issues viewing the files:
http://s1197.photobucket.com/albums/aa422/aviation76/ (http://s1197.photobucket.com/albums/aa422/aviation76/)
Would greatly appreciate all's expertise on this:)
Thanks!
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Here is the pdf manual :http://www.inxtron.com/files/manual/m9_usblan.pdf (http://www.inxtron.com/files/manual/m9_usblan.pdf)
Ok here is a few things you can try:
On the SMB page create a folder and hit the right arrow button to share it (don't add a password).
Go to computer, select map network drive, type in \\[IP ADDRES OF NAS\[name of shared folder] and click finish.
If that doesn't work, have you used disk utility on the web interface to format it?
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Thanks, nicknml. I think this is the last hurdle but I am not able to make that leap. When I attempt to create a folder and hit the right arrow button to share it, I receive a message stating "Action Failed! Error input data". I even went to the manufacturer's website and made sure I had the latest firmware on the device.
Does it make a difference if the drive I have in the NAS enclosure is partitioned? I think I read somewhere that only the first partition will be read on the LAN. Not certain, though. However, I was able to see both partitions when connected to my laptop via USB. At one point, this hard drive was in a PC running Windows XP. I'm not sure, but does Windows format the drive in NTFS? The drive may have been formatted in NTFS. I believe the drive needs to be FAT32 format, otherwise it won't be recognized on the network. I think that the last step for me to do is to backup the drive and then format it.
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I looked in the manual again and it DOES need to be formatted with FAT32, so backup any data you have saved on it and then format it using the disk utility on the web interface. The length of folder names are restricted to 12 characters as well.
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Thanks for the verification. I hope to complete this task this week and report my results here. Thanks to all for your help and patience with this! :)
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Thanks, nicknml. I think this is the last hurdle but I am not able to make that leap. When I attempt to create a folder and hit the right arrow button to share it, I receive a message stating "Action Failed! Error input data". I even went to the manufacturer's website and made sure I had the latest firmware on the device.
Does it make a difference if the drive I have in the NAS enclosure is partitioned? I think I read somewhere that only the first partition will be read on the LAN. Not certain, though. However, I was able to see both partitions when connected to my laptop via USB. At one point, this hard drive was in a PC running Windows XP. I'm not sure, but does Windows format the drive in NTFS? The drive may have been formatted in NTFS. I believe the drive needs to be FAT32 format, otherwise it won't be recognized on the network. I think that the last step for me to do is to backup the drive and then format it.
Hi aviation76,
That belief is wrong. That NAS Hard Drive, needs to be formatted by the NAS Device itself.
Also plugging the NAS into your Laptop is wrong. The NAS needs to be plugged into the Router, not a computer, or the computer must be on all the time. And the NAS becomes an external Hard Drive to that computer only.
You must create a Static IP Address for the NAS.
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Success!!
I connected the NAS drive and device to my laptop via USB to transfer the files I wanted to keep. Then I disconnected the drive and device and connected it to my router/LAN and formtatted the drive via the NAS drive's web interface. It was a lot quicker than I expected. I proceeded to map the drive (\\[IP ADDRES OF NAS\[name of shared folder]) and boom...I was in business.
I wanted to thank everyone for contributing to this post and helping me troubleshoot this matter:D
Thanks!
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Enjoy. :D
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Will do. Thanks!
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Success!!
I connected the NAS drive and device to my laptop via USB to transfer the files I wanted to keep. Then I disconnected the drive and device and connected it to my router/LAN and formtatted the drive via the NAS drive's web interface. It was a lot quicker than I expected. I proceeded to map the drive (\\[IP ADDRES OF NAS\[name of shared folder]) and boom...I was in business.
I wanted to thank everyone for contributing to this post and helping me troubleshoot this matter:D
Thanks!
Hi aviation76,
You might wish to check to see if the information you transferred to the Drive while it was connected to the Laptop, is still there or not. When you formatted a Hard Drive, all information on that particular Hard Drive is overwritten.
You need to transfer the files to the Hard Drive going through the Router.
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Now it would be a good time to either assign a static IP address to the NAS device or setup a DHCP reservation on the router if you have not done so already.
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thecreator:
I actually did not transfer anything to the drive while it was connected to my PC...I just transferred from the drive to my laptop to save my files before formatting. So all is good;)
nicknml:
I assigned a static ip to the NAS device via the device's admin page. I will like to learn more about the various settings on my router, especially security settings.
Quick question--now that the drive is formatted in FAT32, is the drive readable from my laptop once I connect it to the USB port?
Thanks!
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It's recommended to set the reserved IP address ON the router so the router will give out IP addresses to each device when they are turned on and they will get the same addresses every time. This helps in troubleshooting and avoids conflicts.
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Ah, I see. So that would entail going to Setup>>Network Settings>>Add DHCP Reservation. Then choose my device and save?
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Ah, I see. So that would entail going to Setup>>Network Settings>>Add DHCP Reservation. Then choose my device and save?
Hi aviation76,
No and yes. You attached screen shots before.
http://s1197.photobucket.com/albums/aa422/aviation76/?action=view¤t=screenshot_ipconfig.png
Dot Static IP and use a number like 192.168.0.160 for the IP Address on the unit itself.
Then register that IP Address with DHCP Reservation on the Router.
Then if it has a FTP Server, you need to forward its port here:
http://192.168.0.1/Advanced/Virtual_Server.shtml (http://192.168.0.1/Advanced/Virtual_Server.shtml)
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Done! Thanks.