D-Link Forums

The Graveyard - Products No Longer Supported => D-Link VoIP => Response Point/Voice Center => Topic started by: Carr on February 24, 2009, 10:52:26 AM

Title: Conference Calls drop after 30 mins.
Post by: Carr on February 24, 2009, 10:52:26 AM

Every Conference call from any phone drops after 30 mins. Anyone have any ideas?

Thanks

Title: Re: Conference Calls drop after 30 mins.
Post by: Mlachake on February 25, 2009, 08:49:41 AM

Please provide us with more information regarding the origin of the calls, whether internal or external or both. Give us some specifics and we will try to reproduce the issue and recommend a solution.

Title: Re: Conference Calls drop after 30 mins.
Post by: Carr on February 25, 2009, 04:41:30 PM

A external call will arrive and we will start a conference call to another external user.

Thanks,

CARR

Title: Re: Conference Calls drop after 30 mins.
Post by: Mlachake on February 26, 2009, 09:00:42 AM

We will need to troubleshoot this issue by capturing packets while on a conference call to establish the point of failure. Please call the Voicecenter dedicated support line at 1-888-404-6262 Option 1.