D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: peterstaffl on January 19, 2012, 02:17:00 PM
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Hello there Dlink forum
I recently got a DIR-655.
This is my first Router and I am not over familiar with Routers.
It worked fine for about 2 months and then I had an issue with connecting to the internet one day and ever since that time.
I have to reboot my Router 2 or 3 times a day.
I only have a PC a Wii, and a laptop connected to it
What can I do to rectify this issue.
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What Hardware version is your router? Look at sticker under router.
What Firmware version is currently loaded? Found on routers web page under status.
What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
How are you connected to the router? Wired or Wireless?
Some things to try:
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual? You can find these under Status/Device Info/Wan section.
Turn off ALL QoS (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.
What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? Preferred security is WPA-Personal. WPA2/Auto TPIK and AES.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area? Use InSSIDer (http://www.metageek.net/) to find out.
Turn off Short GI and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.
Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.
Check cable between Modem and Router, swap out to be sure. Cat6 is recommended.
Maybe someone can review your router settings with you using teamviewer. (http://www.teamviewer.com)
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Thanks for the quick response I will try these things after.
Ok I am connected by wire,
version b1
Cable
Modem is an RCA ModemDHG525 (don't have a built in modem)
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I would also check the Cable modem to see if there could be any logs available for viewing and see if there has been any problems there. It can be possible that the modem could be causing a problem there to.
Ok, keep us posted.
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Ok FurryNutz, my appologies but I think you have over estimated my abilities, here.
I have set-up the Dlink DIR-655 (by using the easy instructions when I first got it) from there... I am little lost where I can find the following.... (if you could dummy it down I would really appreciate it)?
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual? You can find these under Status/Device Info/Wan section. Where would I find this..
Turn off ALL QoS (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel. What is a Qos?
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.
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Maybe someone can review your router settings with you using teamviewer. (http://www.teamviewer.com)