D-Link Forums

The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: Kerry on February 09, 2012, 02:42:19 AM

Title: Ethernet wired to HDTV NetFlix streaming drops
Post by: Kerry on February 09, 2012, 02:42:19 AM

I have a DIR-655 that's wired via 40' of Cat5 Ethernet cable to a bus near my Sony HDTV. I get great reception and speed and all the available HD channels via my Time Warner Cable subscription.

My problem is that since subscribing to NetFlix (streaming only) when I stream a NetFlix movie I get "reloading/pauses" every few minutes.

NetFlix says it requires 1.5 Mbps but Internet speed tests show I'm consistently getting between 5 and 10 Mbps.

I also have a Sony 3D DVD Player that is NetFlix enabled and when the pausing gets too bad I switch to it and sometimes it works, at other times it pauses just as frequently as the TV.

Could this be a problem with my Router?

With aloha,

Kerry
P.S. I always turn the PC off when watching TV.

Sony HDTV
46" LED EX720 Internet TV
Features: Full HD 1080p in 2D and 3D, LED backlit, X-Reality Engine, Internet TV for streaming entertainment, Wi-Fi Ready, smooth motion with Motionflow XR 240, USB input

Title: Re: Ethernet wired to HDTV NetFlix streaming drops
Post by: davevt31 on February 09, 2012, 04:28:39 AM

You might want to go to a Cat6 cable and see if that helps.

Here is one of the best places to get cables at a reasonable price:

http://www.monoprice.com/ (http://www.monoprice.com/)

Title: Re: Ethernet wired to HDTV NetFlix streaming drops
Post by: FurryNutz on February 09, 2012, 06:53:05 AM

Some things to try:
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual? You can find these under Status/Device Info/Wan section.
Turn off ALL QoS (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.

Title: Re: Ethernet wired to HDTV NetFlix streaming drops
Post by: Kerry on February 09, 2012, 01:51:30 PM

Quote from: davevt31 on February 09, 2012, 04:28:39 AM

You might want to go to a Cat6 cable and see if that helps.

Thanks, I was wrong. I do have Cat 6.

Kerry

Title: Re: Ethernet wired to HDTV NetFlix streaming drops
Post by: Kerry on February 09, 2012, 01:53:23 PM

Quote from: FurryNutz on February 09, 2012, 06:53:05 AM

Some things to try:
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual? You can find these under Status/Device Info/Wan section.
Turn off ALL QoS (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.

Thanks FurryNutz,

I'll check on all the settings you suggest and report back.

Kerry