D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-825 => Topic started by: wisefire on February 16, 2012, 01:04:22 PM
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I recently update my DIR-825 router firmware to the latest one and now the upload and download speed is went downhill on all computers. There are 2 to 3 laptops, one desktop, wireless printer, xbox, ps3, and ooma voip phone connected. Everything is all connected wireless except the ooma device is hardwired. Any help would be appreciated. I read on other thread that maybe someone can review my router settings with you with teamviewer.
Thanks
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What Hardware version is your router? Look at sticker under router.
What Firmware version is currently loaded? Found on routers web page under status.
What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
Some things to try:
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.
What wireless modes are you using? Under Setup/Wireless/Manual.
Try single mode G or mixed G and N on 2.4Ghz and single mode N on 5Ghz?
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.
Any other WiFi routers in the area? Use InSSIDer (http://www.metageek.net/) to find out.
Turn off Short GI and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.
Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.
Check cable between Modem and Router, swap out to be sure. Cat6 is recommended.
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What Hardware version is your router? Look at sticker under router. A1
What Firmware version is currently loaded? Found on routers web page under status. 1.13NA
What ISP Service do you have? Cable or DSL? Cable
What ISP Modem do you have? Stand Alone or built in router? Stand Alone
What ISP Modem make and model do you have? motorola SB6120
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
Some things to try:
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel. would turning off QoS affect speed of gaming when multiple computer are on? Don't see gamefuel
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual. done
Turn on DNS Relay under Setup/Networking. done
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking will do soon.
Ensure devices are set to auto obtain an IP address. done
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. done
Enable uPnP and Multi-cast Streaming under Advanced/Networking. done
What wireless modes are you using? Under Setup/Wireless/Manual.
Try single mode G or mixed G and N on 2.4Ghz and single mode N on 5Ghz? have it on mixed for G and single on N
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto. Using WPA
Any other WiFi routers in the area? Use InSSIDer (http://www.metageek.net/) to find out. Only 1 other wireless network in range with really weak signal
Turn off Short GI and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless. done
Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.
Check cable between Modem and Router, swap out to be sure. Cat6 is recommended.
will report back after more testing
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Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel. would turning off QoS affect speed of gaming when multiple computer are on? Don't see gamefuel. If you have multiple PCs online while your gaming then what we probably need to do is setup QoS for your gaming device and the PCs. What gaming do you do? PSN or XBL or PC games? Please review the Gaming and QoS sticky for XBL for some examples.
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I mainly do xbl and occasionally psn. After I adjusted my setting as you suggested my xbox live is almost non playable, this has never happened before
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Maybe someone can review your router settings with you using teamviewer (http://www.teamviewer.com) if your interested. Its safe and secure.
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how do i go about having someone take a look at my settings?
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Send me a pm w ID and PW amd will have a look w you.
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would it be safe for me to downgrade my firmware back to 1.01?
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If you had better performance and it was working on that version, yes. I would leave it for now until you get that AP installed then go from there. Keep us posted.