D-Link Forums
D-Link VPN Router => DSR-500N => Topic started by: rmirka on February 19, 2012, 05:01:48 AM
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Hi !
i wanted upgrade my router this morning , i used the file available on dlink tsd site v1.04b58 , put it on a usb drive and connect it to the routeur interface usb, backup my config , and go !
at 55% my computer lost the connection to the router / no fail of supply / and i was unable to complete the process .
now the router show me a yellow led constantly / , i try to reset it with button at the back but no success .
i don't find procedure on internet for entering rescue mode of the router .
when i plug the supply the router show me a green led blinking => firm failed
could you help me please ?
thanks a lot !
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Hello,
I have the same Problem - no connection to the router and the power LED is orange after trying to upgrade from DSR-500N_A1_FW1.04B13_WW to DSR-500N_A1_FW1.06B11_WW by using a cable connection and the GUI. Can anybody tell me how this can be solved?
Thanks a lot,
Jürgen
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What region are you located?
I would contact your local DLink support office for help on this.
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There is new FW available.
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Hi
i upgraded 3 DSR-500N routers with the new firmware (v1.04B58 (WW)) it worked fine but on the last one it failed. :(
I tryed to go to this link http://forums.dlink.com/index.php?topic=42332.0 but it does not work anymore. Does anybody have a solution for me.
Thanks
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I don't remember what that link was too, I think it was to a notification for DSR users and support suggestions since at the time, the DSR wasn't marketed much in the U.S. and just recommended to users to directly contact DLink support for the DSR series routers.
Is the one router non functional now after trying to update it?
What region are you located?
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The router power indicator is orange and i can not connect to ist anymore.
I'm located in Switzerland. Do you know a forum here in europe?
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Have you tried to reset the router with the reset button?
Only thing you can try is this:
Emergency Recovery Mode (http://forums.dlink.com/index.php?topic=44909.0)
If that fails then you need to contact your local regional DLink support office and talk to them. This unit maybe in a bad state of operation and seems to need technical review and you'll probably need to RMA the unit back to DLink.
I'm not aware of any other DLink forum web site for DSR series routers.
Let us know how it goes.
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IF you have successfully sent the FW and recovered the routers operation, it should be at factory defaults and using the log in defaults. Are the default log in mentioned in the user manual?
I know for DIR series routers the log in is admin and the password is blank. Not sure if the applies to DSR series routers though.
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:-[ I send the router back to D-Link. They say it is a problem on the router. So they get the ..... back.
Thanks for the Help anyway :)
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Good Luck.