D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DGL-4500 => Topic started by: jameslieb1 on February 26, 2012, 06:02:07 PM
-
Once or twice a day, my DGL-4500 randomly stops working and needs resetting. It's a huge nuisance for me and my family and I'm not sure how to fix it. Please help me figure out why this is happening and how I can fix it. I've had the router for less than a year and my current firmware version is "1.21NA, 2009/07/09".
-
Update to v1.23 using the FW update sticky process. Let us know how it goes.
-
Here is what i found. Take a look at your wireless security settings. If i set my router to WPA2 (AES) my router has minimal errors and packet drops. the only issue is that if i use this setting all of my 80211n devises only run on "G" mode. what i have done to try to resolve or at least minimize the manual resets is to set the WPA/WPA2 settings to auto and manually set "G" devises to WPA (AES) and let the router set the "N" devises automatically. I do have errors and packet drops but i have not reset my router in two days of heavy gaming and netflix watching! By the way, I am running firmware 1.23na on a ver1 dgl4500. Hope this helps.
-
N mode only supports AES only. TPIK isn't supported on N mode.
If using Mixed G and N then use Auto TPIK and AES.
-
Using auto Auto TPIK and AES gave the worst issues. I had to reset constantly. My router is very tempermental. I thought WPA2 only supports AES? If this is the case why does my router not recognize my "N" devises?
-
You sure the N devices are supporting of the N or the AES encryption?
Do the devices connect at single mode N with AES only, if not then maybe your devices don't support N and AES only.
I would check with the properties of some wireless adapters and make sure the N mode is enabled too. I have see where this option was not enabled on some wireless adapters thus making the adapter only connect at G mode.
Test with N mode only with out any encryption as well and this will also let you know if your devices are N supporting or not.
-
i have two iphone 4s and a new vizio wireless n LCD. WPA2 does not recognize my n devises. I'll take your advise and set the router to n only and take it from there.
-
My iphone 4s works on my 4500, DIR-825, 655 and 657.
iOS 5.00
-
Are you using WPA2 AES only?
-
Yes. Also, are you using 20/40Mhz or just 20? Try 20 Only.
-
Just changed my settings to WPA2 only auto AES TKIP. No packet drops yet! ill have to get back to you tomorrow after heavy use. Using auto 20/40.
-
Try 20 only as well.
Any other WiFi routers in the area? Use InSSIDer (http://www.metageek.net/) to find out.
Turn off Short GI, WLAN Partiton and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.
-
I Did turn off all these settings and only using 20mhz now. I do see that there are about four other routers in the area. I guess thats why i am having errors and packet drops again. I hope i don't have to start reseting again. Worst Case i'll have to revert back to my old settings. I'll have to monitor the statistics a bit more.
-
Find a open channel thats not being used by any of the other wifi routers. Set a manual channel to that.
-
I have my router set to auto search for the best channel. It actually is set to a channel that is not being used by anyone else according to InSSIDer.
-
Manual is good too. Keep us posted.
-
I think you are running into what I did with my issue. My DGL would auto-select the best channel also, but I would get very slow speeds, and disconnects. There were a LOT of errors like yourself. 2.4GHz was too congested in my area. :( Both of my laptops are fortunate to use 5GHz band, so I have switched to 5GHz 802.11N only. My DirecTV, 360, and Vizio TV is hooked up via powerline adapter.
No more slow browsing/downloading/streaming. I am the only one in my area that is using 5GHz. My laptops connect at 270Mbps rate. Using 2.4GHz, I would only get maybe 54Mbps.. :(
The 2.5GHz channels that has the least overlapping is 1, 6, and 11. When using N, you actually use 2 channels to combine them to achieve faster speeds. You need to check both channels, not just the main channel. You can find the second channel under:
Status -> Device Info. It's under Wireless LAN.
You will see channel, and second channel. The main channel might have no AP's using it, but how about the second channel? ;)
Hope this helps..
-
I updated my firmware like you said, Furrynutz, and it seems to be going well. I will let you guys know if I still find there to be a problem.
-
Enjoy.