D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-615 => Topic started by: ParkerO on February 27, 2012, 07:28:02 PM
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Okay i just got the DIR-615 N Router and at first i was getting 40 ping on speedtest.net but now I'm getting 360 ping which is really frustrating since i upgraded because my old one was having troubles and also when i get to the check connection in the setup i am getting Your new router does not appear to be connected properly. But they are connected the right way what do i do?
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What Hardware version is your router? Look at sticker under router.
What Firmware version is currently loaded? Found on routers web page under status.
What region are you located?
Are you wired or wireless connected to the router?
What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
Some things to try:
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.
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It seems to be fixed now maybe i just needed to let it sit for day because now i have 40 ping but anyways thanks for replying
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try some of the suggestions next time. Enjoy.