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Software => D-ViewCam => Topic started by: dmi on March 17, 2012, 05:40:11 AM

Title: Video problem
Post by: dmi on March 17, 2012, 05:40:11 AM

I installed D-ViewCam 3.20, new DevicePack but still can not see video from the DCS 932-L. Showing is moving cubes, a few lines. New computer, Windows 7 64-bit. The same problem is also on the video display via the web interface. I tried to install video codecs, did not help. On another computer in order. Can you please help? Thank you. (http://dmix.wz.cz/1.jpg)

Title: Re: Video problem
Post by: RooKiED on March 17, 2012, 10:27:58 AM

Hi dmi.
Have you tried updating to the last Device Pack 1.4.0 ?
Download, install it and see if it works out for you.
Link: ftp://files.dlink.com.au/Products/D-ViewCam/REV_A/Software/ (http://ftp://files.dlink.com.au/Products/D-ViewCam/REV_A/Software/)

Title: Re: Video problem
Post by: dmi on March 17, 2012, 12:48:00 PM

Thank you for the idea - I had version 1.3.3. So I installed 1.4, unfortunately it did not help .. The video is still bad ..

Title: Re: Video problem
Post by: dmi on March 23, 2012, 05:02:16 AM

Thank you for your message. On another computer, the video displays correctly. The problem is only on this computer. I bought this computer specifically for the cameras - the new Dell Vostro 460 / Intel i7-2600 / 8GB / 1TB (7200) / DVDRW / ATI 6670 1GB / W7 for 64-bit. I tried to install video codecs, the latest driver .. Nothing helped. I do not know where else he could be a problem. I need to make it work just on this computer ;( Any idea please? Thank you in advance for your help ..

Title: Re: Video problem
Post by: yendor1966 on April 03, 2012, 02:25:06 PM

can you see video through a web browser?

Try booting up to safe mode with networking see if that works.

Try downloading D-View Cam 3.11 instead, I heard that 3.2 is kinda buggy from the
posts I have seen.  I have misplaced the url for this sorry, but I know I have found it
in these posts somewhere.

here it is:   ftp://ftp.dlink.com/Multimedia/D-View%20Cam/

Title: Re: Video problem
Post by: gda_73 on April 06, 2012, 03:46:19 PM

I have the exact same issue to a T.  Can't figure this one out but I am suspecting it has something to do with the mpeg codec.

Title: Re: Video problem
Post by: Royalton on April 08, 2012, 09:07:39 AM

I downloaded version DViewCam 3.20 and now I can't view the cam on the native webpage from my DCS-920's.   The page comes up but there is no video feed.  Neither Active X or Java works.....what got  sgragged ??????

Title: Re: Video problem
Post by: oysteinm on May 29, 2012, 02:00:25 PM

I got the same problem. Video work great on another computer (also running windows 7 64bit).. Stillpicture work fine though.

Tried to install Mainconsept MJPEG codec; didn't help.
Tried to disable firewall and antivirus; didn't help.
Tried two different browsers, IE and Opera; didn't help.
Tried different quality settings; didn't help.
Installed newest firmware and d-link software; didn't help.
Tried both Java and ActiveX; no diff.
Tried from IE thru a VM running XP; didn't help.

Title: Re: Video problem
Post by: gda_73 on June 26, 2012, 07:32:34 PM

I figured it out.  Windows 7 Mpeg codec issue.

Install this and your good to go!
http://download.cnet.com/Windows-7-Codec-Pack/3000-13632_4-10965840.html

Title: Re: Video problem
Post by: Royalton on June 30, 2012, 06:44:06 AM

But I'm running Vista .... how can I get codecs for it ??????  And why did downloading DVewCam 3.20 scrag the old codecs...everything worked fine until I downloaded it !!!!!!