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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: Froglet on March 25, 2012, 02:24:23 PM

Title: DLINK Router either keeps dropping my connection or something.
Post by: Froglet on March 25, 2012, 02:24:23 PM
My router is 651.

I don't know where to begin but I have about 4 land lines to the router, and 2-3 wireless computers.  But what I notice is that the internet connection is very slow and things drop.  My downloads would be incomplete, and streaming is terribly slow.  My torrent downloads will always reset.  Simply put, this type of internet connection is terrible.

My settings are automatically set.

What I noticed is when I use heavy demanding bandwidth, like torrent download, my wireless connection on my computer would turn into the 'limited' access icon and I would have to REBOOT my computer to re-connect to the internet successfully (NO MODEM/ROUTER) reboot.  I've never had issues like this w/ my cisco router, but I wanted to know what is causing this.


I have WPA if that matters.


Thanks.
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: FurryNutz on March 26, 2012, 08:40:27 AM
Welcome! (http://forums.dlink.com/index.php?topic=42487.0)
What Hardware version is your router? Look at sticker under router.
What Firmware (http://forums.dlink.com/index.php?topic=42458.0) version is currently loaded? Found on routers web page under status.
What region are you located?
Are you wired or wireless connected to the router?

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.

Some things to try:
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.


What wireless modes are you using? Under Setup/Wireless/Manual.
Try single mode G or mixed G and N?

Channel Width set for Auto 20/40Mhz or try 20Mhz only.
Try setting a manual channel to a open or unused channel.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area? Use InSSIDer (http://www.metageek.net/) to find out.
Turn off Short GI, WLAN Partition and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.

Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.

Check cable between Modem and Router, swap out to be sure. Cat6 is recommended. (http://www.networkcablingdirectory.com/articles/structured-network-cabling-id_1151.htm)
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: Froglet on March 29, 2012, 01:06:59 AM
I don't know where to begin.  The cable folks came in and did a split connection.  On the land line, they ran a straight connection to a modem connected to a cisco router.  The connection in loading websites seem very fast, relative to what we've experienced.  It's like a dedicated land line computer through a router and loads perfectly.

The DLINK router, which powers just wireless connection and 1 land line doesn't seem to be able to handle loads or speeds.

I'm thinking, either the router is crap, or the cable between the 2nd modem and our DLINK router is crappy.  I really don't know, and I'm a bit tired with things.

Before the technician came, websites would load, downloads would drop off and disconnect.  Now after the re-wiring, I run into extremely slow speeds.  Websites would show me the 'server error' message and simple photo attachments to e-mail will take nearly 15-30 mins!!

All this is happening w/ the new cable modem.

I tried using utorrent and it would run at higher speeds, but then disconnect and die out.

It doesn't seem to me like it's a channel thing, nor a wireless thing.  Rather, it seems like the DLINK router itself, but I don't know.

We had a LINKSYS WRT54 before and it was pretty dependable, given what I've experienced now w/ DLINK. 

We have the DIR651 and newest firmware 1.10NA.

I'm frustrated, and feel like I wasted time and money w/ the DLINK.  I guess I'm frustrated on many levels. 

Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: Froglet on March 29, 2012, 01:22:40 AM
Hi,

Could you talk more about the DHCP.  We plan to have 3 wireless, and 2 land lines on this router.  Do I simply hit reserve when I see the connected devices?  My DHCP range is about .100 to .150

Under ADVANCED WIRELESS SETTINGS, I've done what you've suggested WMM ENABLE is checked marked though, and I'm not sure what that is.

I also have transmit power on HIGH.

My settings are on WPA and what not.  I've tried diff't channel and strictly on N settings w/ AUTO mode.

There is a WAN IP address has an address, a diff't one not the generic 192.x.x.x thing.

I'm sorry for being choppy.

Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: Froglet on March 29, 2012, 01:30:43 AM
Websites are still loading slow, and it'll time out, and I'll have to hit the refresh and it'll then re-load.  This is weird.

My wireless connection bars have dropped to 2-3 bars now.  Prior to the changes, it was constantly at 4 bars, despite bad internet connection.

Uggh. I'm having grief. =(
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: FurryNutz on March 29, 2012, 06:47:45 AM
Can you draw us a picture of your ISP set up? How many routers are connected? The 651 and a Cisco router? Having 2 routers on the same line will cause problems.
Example: ISP Modem> Cisco router> DIR-651?

Can you filling some of the question asked in my initial reply to you? This will help us get a better idea of what you have.

Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: Froglet on March 29, 2012, 11:59:04 AM
Can you draw us a picture of your ISP set up? How many routers are connected? The 651 and a Cisco router? Having 2 routers on the same line will cause problems.
Example: ISP Modem> Cisco router> DIR-651?

Can you filling some of the question asked in my initial reply to you? This will help us get a better idea of what you have.


(http://i41.photobucket.com/albums/e260/lattej/INTERNET.jpg)

I've attached a picture.  I hope this helps.  Basically the cable guy is charging us for two modems I think ( I wasn't home at the time).  He wired a connection from the outside into a modem+cisco router to power 2 land computers and another modem (tel + internet) + dlink to the remaining devices in our household.  This doesn’t include potential wireless printers, and our smart phones. LOL

After the settings you suggested, I went ahead and downloaded a couple of things from those fileserve hosts and had the media streaming boxes run together.  Prior to the settings, these downloads would drop incomplete or crash whenever someone consumed more bandwidth.  When I woke up, it seems like the downloads were un-interrupted and were completed.

Could the settings you’ve suggested been the difference all along?

Ultimately, we want to find a way to handle all the devices in our home w/o over paying.  The cable guy did suggest to us about some ‘commercial’ grade line, but I don’t know if it’s some sort of gimmick.

The streaming devices do consume higher bandwidth as well as the land line users.  They game and all that. For myself, I am on the wireless connection but would want to enjoy uninterrupted downloads and streams.

I haven’t tested the utorrent client yet with this, as it would crash my wireless connection.

I hope I didn’t go overboard, but I thank you for your help.  Please let me know what you need me to provide, so that you can help me. =)
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: FurryNutz on March 29, 2012, 01:05:52 PM
Wow, all this huh?
Well since you do a lot of gaming, streaming and torrenting, maybe you do need a bigger pipe.  ::)
What are you paying for now? UP and down? I have 50down/2up cable. I game mostly. Some streaming here and there.

It's possible that my suggestions helped your situation. What did you change or use out of the suggestions?

Hope it works better for you.

If you seem to do a lot of internet stuff. I would consider a bigger pipe maybe and simplify the network down to one ISP modem and one router. I recommend the Motorola SB 6121 or maybe in yoru case if the ISP supports it, SB 6180. I use the 6180 and my 655 works great on it. This depends on the ISP support and your ture internet needs.
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: Froglet on March 29, 2012, 01:41:46 PM
Hi,

I wanna know more about the DHCP thing you talked about, as well as the DHCP range?  Maybe it was the enabling of the multi-cast stream and firewall settings.  I'm still trying to play with the channels.


Over here, the cable services are pretty standard.  By bigger pipe, do you mean I should consider the commercial package?  Is there a way I can validate or speed test this?

To make it easier, I wanted to condense everything into one setup as you've mentioned but I'm not sure if it would handle?  Would the router be an issue here?

The technician replaced our modem with a thicker and bigger one. LOL Not that it matters, I don't think.

Is there any other tweaking you could think of for the router?  Thank you very much for your help.
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: FurryNutz on March 29, 2012, 02:53:23 PM
Check your speeds out using a wired PC to the router at speedtest.net or Visual Ware (http://myspeed.visualware.com/index.php)

Maybe someone can review your router settings with you using teamviewer (http://www.teamviewer.com) if your interested. Its safe and secure.
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: Froglet on March 30, 2012, 12:31:58 AM
I see some improvement in that the wireless downloads can go all the way w/o interrupting.  However, when another device starts itself, it kind of creates some shock.

In terms of the DHCP, how big of a range should I set it at?

Do I just basically reserve the DHCP list for my devices?

Thanks
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: FurryNutz on March 30, 2012, 06:41:42 AM
When you see the devices appear in the Dynamic Clients list, select the Reserve work link in that row. This will populate the Add Reservation section. Here you can give a Name for ease of identification. Select Add. Do this for all Devices then select Save at the top and have the router reboot.

Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: Froglet on March 30, 2012, 11:34:38 PM
^ Thanks!

Would I have to lower my DHCP range?

I'm able to download torrent and other downloads w/o things dropping.  This seems to be a big improvement on many ends.

On a side note, I plan on getting cat 6 cables.  Would you think this to be helpful? Are cat 6 the new standard? I figured, every little bit counts.

Thank you again for your kind help.
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: FurryNutz on March 31, 2012, 08:30:46 AM
You don't have to lower the DHCP range. Just use the default pool.

Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: Froglet on April 01, 2012, 07:17:57 AM
You don't have to lower the DHCP range. Just use the default pool.



I forgot what the default pool was, and for mines I think I had to input a range.

Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: FurryNutz on April 01, 2012, 09:20:23 AM
Enjoy.
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: Froglet on April 03, 2012, 09:29:30 PM
Sorry, for the DHCP IP Address range, it's a manual configuration.

Do I have to increase this range, or narrow it?

Any other suggestions?  Sometimes using torrent clients like u-torrent, would crash the net.
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: FurryNutz on April 04, 2012, 07:00:41 AM
shouldn't have to do either. If your network is crashing then you need to visit the torrent clients as they are impacting the network. Not the router. You need to customize and configure the torrent clients so they don't crash the network.
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: Froglet on April 07, 2012, 09:37:27 PM
Hi,

When I download from those megaupload sites, sometimes I get the 'limited access' yellow icon over my wireless bar.

I'm not sure why I have the limited access thing.  Any ideas?

But I've seen a great improvement.

Thanks!
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: Froglet on June 20, 2012, 09:25:07 PM
Any body with help for this?

I sometimes run into the error in the above. ^^  I would download, and maybe overload the line, or whatever reason and I'll get the LIMITED ACCESS ICON.  It goes away when I reboot my PC.

Why does this happen?

IS there another way in which I can refresh my IP or whatever it is?

Thanks.
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: FurryNutz on June 21, 2012, 07:12:27 AM
Have you performed a Factory reset yet and then try to download something with out configuring the router?
Is Traffic Shaping and QoS enabled when this occurs? Try OFF?
Is any other devices connected and doing anything when this occurs?
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: Froglet on July 24, 2012, 10:55:19 PM
Have you performed a Factory reset yet and then try to download something with out configuring the router?
Is Traffic Shaping and QoS enabled when this occurs? Try OFF?
Is any other devices connected and doing anything when this occurs?

Hi,

I apologize for the delay.  When I download, say 4 files from diff't online hosts, like FILESERVE and MEDIA, or what not, my internet would sometimes crash.  Then, I would get that yellow hazard icon over my wireless bars.

I dunno what causes the break in connection.  Something doesn't seem right.  I've enabled whatever you've suggested in this thread.

I am conscious when my smart phone is within range.  Sometimes it'll swtich to the home network, and I dunno if that's enough to trigger a break in the connection.  It sucks.
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: FurryNutz on July 25, 2012, 07:27:05 AM
What happens if you swap routers with your Cisco router, Does the problem follow then?
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: Froglet on July 29, 2012, 12:30:13 PM
What happens if you swap routers with your Cisco router, Does the problem follow then?

I don't have a cisco router at the moment.

When I carry my laptop from room to room, i get the dropped connectivity thing too, and the yellow hazard icon reappears.  SOmetimes it happens, sometimes it doesn't.
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: Froglet on July 29, 2012, 12:33:44 PM
Have you performed a Factory reset yet and then try to download something with out configuring the router?
Is Traffic Shaping and QoS enabled when this occurs? Try OFF?
Is any other devices connected and doing anything when this occurs?

They are currently enabled.  Should I try off for them both?
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: FurryNutz on July 29, 2012, 02:58:13 PM
Wont hurt to try.
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: Froglet on July 29, 2012, 04:49:01 PM
So far, it seems okay.  I'll have to put my test.

I"ve updated the firmware as well.

Will update. Thanks sir.
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: FurryNutz on July 29, 2012, 04:50:21 PM
Keep us posted.
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: Froglet on August 11, 2012, 12:16:38 PM
Man, I had thought it was working, but then when I walked w/ my laptop to another room, I get the same message again.

Granted, I do have my utorrent constantly on.  Not sure if that's the cause, but I noticed my downloads are dropping at times and get reset.

The whole, limited access thing concerns me too, because the only way I can reconnect, is a reboot.  I'm guessing, a reboot of the IP too?
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: FurryNutz on August 13, 2012, 07:45:57 AM
Seems like this could be a configuration/wifi issue here.  :-\
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: Froglet on August 29, 2012, 10:41:49 PM
Seems like this could be a configuration/wifi issue here.  :-\

Any help?  Is it cuz I did reserve or whatever?  Sometimes my connection would just reset or whatever.  I'm a bit frustrated by this.

Sometimes though, when I run utorrent and have downloads, it's complete.  It's like it can't be interrupted by new connections or whatever.  I noticed that when I come home w/ my phone and it logs onto the wifi, it'll throw the connection off.

Any help? =(
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: FurryNutz on August 30, 2012, 07:13:40 AM
Channel Width set for Auto 20/40Mhz or try 20Mhz only.
Try setting a manual channel to a open or unused channel.

Any other WiFi routers in the area? Link> Use InSSIDer (http://www.metageek.net/) to find out. How many?

Possible your Phone could me a source of the problem.

I would turn off all WiFi devices and then turn on one and test. Graduate turning on each device.

Maybe someone can review your router settings with you using Link> teamviewer (http://www.teamviewer.com) if your interested. Its safe and secure.
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: FurryNutz on September 07, 2012, 08:23:26 AM
Any status on this?  ???
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: marmoduke on September 15, 2012, 08:51:05 AM
See:

http://forums.dlink.com/index.php?topic=50316.15

Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: Froglet on November 24, 2012, 10:50:32 AM
Is there a way I can increase my signal strength?  So far, things have been better, although I'll still have some disconnection.

Thanks.
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: FurryNutz on November 24, 2012, 10:52:40 AM
You could try putting on external antennas...
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: Froglet on December 15, 2012, 09:50:51 PM
You could try putting on external antennas...

can u guide me in that? w/ the existing setup, what can I do?

thanks.
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: Froglet on December 17, 2012, 12:01:10 AM
since adding a new user or whatever. i keep getting a bad connection. uggh.
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: FurryNutz on December 17, 2012, 07:22:59 AM
Maybe someone can review your router settings with you using Link> teamviewer (http://www.teamviewer.com) if your interested. Its safe and secure.
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: Froglet on December 17, 2012, 02:28:14 PM
does dlinke make these bigger antennas?
Title: Re: DLINK Router either keeps dropping my connection or something.
Post by: FurryNutz on December 17, 2012, 02:39:31 PM
I suppose you could call DLink and ask them if you could get ahold of the the bigger DIR-835 series antennas.

If you really wanted something bigger then that you could try this:
http://hawkingtech.com/products/178.html (http://hawkingtech.com/products/178.html)

Review the HAI7SIP model antenna.

There was a guy on the DGL-4500 forum a couple of years back that bought 3 of these and said they worked great for him.