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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-321 => Topic started by: angelsvn on March 19, 2009, 10:18:17 AM

Title: DNS-321 Large File Transfer Error -- Network Name No Longer Available
Post by: angelsvn on March 19, 2009, 10:18:17 AM
I am trying to transfer a 3.5 gigi file to the DNS-321 from my Windows XP machine. The transfer stalled ... it always does on large file transfers. When I try to delete that file, it says the file is in use.

What is the problem here and how do I fix it?
Title: Re: DNS-321 Large File Transfer Error -- Network Name No Longer Available
Post by: fordem on March 19, 2009, 11:30:25 AM
The problem is most likely caused by your network itself - it's fairly common on networks tha thave high levels of errors.

You haven't told us about the network, is it wireless, is it wired, is it 100mbit, does it use a hub, does it use a switch, is it gigabit, did you make the cables yourself?

What can you tell us?
Title: Re: DNS-321 Large File Transfer Error -- Network Name No Longer Available
Post by: angelsvn on March 19, 2009, 11:58:11 AM
Thanks for telling me what you need. Obviously, I'm a big ugly noob.  :'(

The DNS-321 is wired into a 4-port Netgear Rangemax (WPN824) Wireless router. My PC is wired to the router, and I have some Apple laptops that hook in wireless. (Obviously, each computer detects the DNS.) It's about as basic a setup as a noob can manage, I guess. Just straight out of the box.

Does G/MIMO 108 Mbps offer you any needed info?

I appreciate you even looking my way. Very much appreciated.

(By the way: I've discovered that the DNS simply needs time for it to delete a large file. I guess it is still processing the file, so the file is being used. That portion of my crying is solved.)
Title: Re: DNS-321 Large File Transfer Error -- Network Name No Longer Available
Post by: fordem on March 19, 2009, 03:59:02 PM
We're all noobs at some point - although it was a long time ago for me ;)

Do you get the problem from the wired computer, the wireless laptops or all of them?
Title: Re: DNS-321 Large File Transfer Error -- Network Name No Longer Available
Post by: angelsvn on March 19, 2009, 06:07:36 PM
Right now, it's just the wired computer ... an XP machine. But then, I don't have huge files to transfer from the wireless computer. I did transfer a 1.75 gig files from the wireless, but the wired went up to 2.5 gig before giving the error. I'll have to transfer a file using an external drive ... but right now it is being used.

The second time I tried to transfer the same file, the transfer went longer. At the time though, I was continually accessing the DNS drive by opening files. I was doing it on purpose to see if actively engaging the DNS would keep the network connection alive. When I stopped doing that, the transfer died shortly after. That might be coincidence, but it makes me think the device times out or something.

The first day I got it, I backed up 4 gigs of information at once. The same stall happened. I was able to get around it by transferring folders one at a time. It's crazy that it will just stall. I only have one drive in the DNS ... a 1T Western Digital drive with power save.

I have contacted DLink support, have the latest firmware installed, and am just waiting.

In the meantime, I'll get a large file to my Mac and try to upload it wirelessly ... and let you know. But don't forget about me! But I wonder if it would be easier to go buy a Dlink router and see if it takes care of itself!

Thanks again!
Title: Re: DNS-321 Large File Transfer Error -- Network Name No Longer Available
Post by: fordem on March 19, 2009, 06:58:29 PM
It should not, as you say, just stall.

Now - it's more common to see this type of problem over wireless than it is wired - in fact, I've only seen it on wireless, but since I know what causes it, it's not impossible to see it on wired, just unlikely.

Let me know what happens when you try the transfer wirelessly.
Title: Re: DNS-321 Large File Transfer Error -- Network Name No Longer Available
Post by: angelsvn on March 20, 2009, 08:40:19 AM
Wow ... I pushed the limit on the wireless transfer: a 6.54 gig file ... and it did it just fine. It didn't stall. It took about an hour to do. I guess it has something to do with my PC. Well, I guess it could be the router too, eh.

If it's a bad PC ... it's a great excuse to tell my wife I need a new one! :)

Anyway, let me know your thoughts!
Title: Re: DNS-321 Large File Transfer Error -- Network Name No Longer Available
Post by: ECF on March 20, 2009, 09:03:08 AM
Try updating your NIC drivers and replacing you ethernet cable.  Also try disabling any anti-virus software you may have running and try the transfer again.
Title: Re: DNS-321 Large File Transfer Error -- Network Name No Longer Available
Post by: fordem on March 20, 2009, 09:08:48 AM
It's unlikely to be the router - but not impossible.

Like ECF says, try updating the network card drivers, try replacing cable (between the PC and the router), and try plugging that PC into a different port on the router.