D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: RDWilker on April 01, 2012, 03:47:26 PM
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My laptop, printer, and iPhone connect to the internet via this router, but my new Polaroid tablet will not. The tablet locates the secure network connection and I enter the password. Rather than connecting, a loop of the following messages display - "Obtaining IP address..." "Remembered secured with WEP." The first suggestion from support was to check that the firmware for the router is up-to-date. Any suggestions on how to resolve this issue? thanks!
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What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.
Does the tablet support WEP, TPIK or AES?
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Thank you for taking the time to respond. After seeing your response regarding the support for WEP I continued to research the tablet online and found a way to connect. My internet service provider gave me my static IP Address which I entered into the Wireless & Network Settings area, then I manually entered the SSID, Security Type and Security Key and established a connection. Funny how Polaroid tech support suggested it was a router issue :) Thank you again!!
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Enjoy.