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D-Link IP Cameras for Home => DCS series Network Cameras => Topic started by: jetera on April 19, 2012, 06:32:39 AM

Title: DCS-920 can't view from outside my firewall
Post by: jetera on April 19, 2012, 06:32:39 AM

Hi everyone,
I'm new, and I have read lots of other posts on how to make this work but I am not that computer savvy and its not working.  I have a camera set up in my kitchen and it works and I can view it in our house, on other computers or my iphone.  But I can't view it from my work or anywhere outside our wireless range.

It is a DCS-920.  I have opened port 80, and checked it with a port checker and it says its open.  I have bell as a provider with a 2 wire 2701hg-g modem.

I read on here about someone else not having a gateway address or primary DNS.  I don't know what to put in there.  My camera address is 192.168.2.20.
I can't seem to post a screen shot, if I can get instructions, then it may help.

Thanks,
Jetera

Title: Re: DCS-920 can't view from outside my firewall
Post by: JavaLawyer on April 19, 2012, 06:37:22 AM

Quote from: jetera on April 19, 2012, 06:32:39 AM

I can't seem to post a screen shot, if I can get instructions, then it may help.

Inserting an image;

Code: [Select]

[img]http://somesite/image.gif[/img]


Title: Re: DCS-920 can't view from outside my firewall
Post by: JavaLawyer on April 19, 2012, 06:38:50 AM

When you are successfully accessing your camera from within your home network, are you using the mydlink website or a direct video feed (192.168.2.20/mjpeg.cgi)?

Title: Re: DCS-920 can't view from outside my firewall
Post by: jetera on April 19, 2012, 09:42:15 AM

Thanks for such a quick reply!  Sorry I stepped out thinking it could take days!

I look at my video feed from the dlink site and in my address bar I see thisL:

http://192.168.2.20/Jview.htm?Currenttime=2012-04-19 12:40:45

I downloaded an app called dlink cams to see it on my iphone.


Maybe I am not going to the correct address to see it? 

Title: Re: DCS-920 can't view from outside my firewall
Post by: jetera on April 19, 2012, 02:00:24 PM

I also looked at my router, its port 80 is open.  It made me choose a device to add the camera application to, I chose one of our computers.


I have the camera on, I can see it on the dlink website from any computer in my house.  I set up my router to open port 80 and allow the camera to use that port.  I know my external router address but when I go outside my LAN and try and see it by typing in my router's external address it can't connect.

I am so confused.