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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-323 => Topic started by: Quadkar on April 29, 2012, 08:13:24 AM

Title: Can't access DNS-323 over network / Can't see it in windows explorer
Post by: Quadkar on April 29, 2012, 08:13:24 AM

Firstly - I have done my best to research the help forum for the answer to my problem. Having tried everything that seemed reasonable, I am now reaching out for help.

Here's the issue - A few months ago I received a replacement DNS-323. I put in the HDDs, which are RAID 1, plugged everything in, and all was good. It was like never was changed.

However as of this week, I cannot longer access the DNS-323 thru Windows Explorer. It used to show up on network as a computer, making it easy to add files, etc. It continued to show up under storage, but only allows for GUI access

I can still access the GUI, but not the files themselves. I have tried turning off the firewall - no effect. I have checked the firewall allowed IP range - the DND-323 is in the allowed range. DND323 was on DHCP Client before this issue started. I have changed it to Static with no effect. In the past week have I have changed NOTHING on my computer or network.

Computer Details
Windows 7
Dlink router, with DNS-323 plugged directly into it.
Fire Wall is managed by McAfree
UPnP sever still works as my PS3 can see the files.


Any and all help is appreciated.
Ryan

Title: Re: Can't access DNS-323 over network / Can't see it in windows explorer
Post by: Steve Pitts on April 29, 2012, 11:18:00 PM

Have you tried mapping a drive to the DNS-323, either via the Explorer GUI or from a command line (the NET USE command)?? Does it make any difference if you use the IP address instead of the name?? Try something like this from the command line:

Code: [Select]

NET USE N: \\ip_of_DNS323\Volume_1(Note that the N: can be any spare drive letter) If this fails then post the error messages, and perhaps also try a:

Code: [Select]

NET VIEW \\ip_of_DNS323and include the results from that.

Title: Re: Can't access DNS-323 over network / Can't see it in windows explorer
Post by: JavaLawyer on April 30, 2012, 12:34:35 PM

Can you access the files on your DNS-323 from another PC?

Title: Re: Can't access DNS-323 over network / Can't see it in windows explorer
Post by: Quadkar on May 04, 2012, 05:16:44 AM

JavaLawyer - I don't have another computer to test the DNS-323. However, I can confirm that files are still accessable from my PS3. I have no problems downloading exisitng files wirelessly from the DNS-323 to the PS3.

Steve Pitts - I used "NET USE N: \\ip_of_DNS323\Volume_1" and I now have access to the files on the DNS-323. Thank you! I would still prefer to see the unit on the network, however atleast its just not a paperweight now....

Ryan

Title: Re: Can't access DNS-323 over network / Can't see it in windows explorer
Post by: Steve Pitts on May 05, 2012, 11:29:52 AM

Quote from: Quadkar on May 04, 2012, 05:16:44 AM

I would still prefer to see the unit on the network

You are seeing it on the network just not in the Network branch in Explorer, an area where Windows is notoriously picky when it comes to devices running other operating systems (or even older versions of Windows). Personally I'd always prefer a mapped drive but each to their own.

Title: Re: Can't access DNS-323 over network / Can't see it in windows explorer
Post by: Cliff on May 16, 2012, 06:04:05 AM

You could try enabling LLTD from the advanced tab.

"LLTD - Link Layer Topology Discovery allows the DNS-323 to be discovered by Windows Vista's network map.

(Note: Enabling LLTD may cause decreased network performance. If you are experiencing decreased network performance, try disabling LLTD.)"