D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-601 => Topic started by: iptvuser on June 07, 2012, 04:59:01 PM
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I purchased IPTV set-top box from Dish Network (which in turn uses NeuLion services). The set top box works out of the box with TrendNet TEW-432BRP, however the set top box seems to reboot every time I try to launch a channel.
The set top box is connected to LAN port 2.
DLink is configured to reserve IP address for the set-top box based on its MAC address. The set top is also within its own DMZ so that it does not interfere with firewall settings.
following are checked:
Enable QoS Engine
Enable SPI
Any help will be appreciated.
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Welcome! (http://forums.dlink.com/index.php?topic=41537.0)
What Hardware version is your router? Look at sticker under router.
What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on routers web page under status.
What region are you located?
Are you wired or wireless connected to the router?
What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.
Some things to try:
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. If you have these settings, you may not.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.
Also the 601 is only a 100Mb wired connection on WAN and LAN ports. You may want to invest in a router that is Gigabit supporting to handle better data flow. Working with video, HD and such, usually requires a faster connection. Your set top box might take advantage of having a faster connection.