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The Graveyard - Products No Longer Supported => Routers / COVR => DGL-4500 => Topic started by: thejoewin on July 17, 2012, 03:22:54 AM

Title: xbox live party chat help
Post by: thejoewin on July 17, 2012, 03:22:54 AM
hello, hardware a1 and firmware version 1.02
yup xbox live party chat, i can't host anymore because i didn't know the 1.02 was the stable router was. and now i'm stuck with people not joining my game and party chat. i'm using different dns than my isp provider. beccause the web loads fast. but i can't control what my isp speed gives me.

is there someone that can teamview my router. sorry i only have to do this in wireless connection.
Title: Re: xbox live party chat help
Post by: FurryNutz on July 17, 2012, 08:48:42 AM
Was it working before?

What region are you located?
Are you wired or wireless connected to the router?

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?

Might review the following:
DGL-4500 Gaming and Gamefuel for XBL. (http://forums.dlink.com/index.php?topic=10435.0)

Send me a PM if you need more help.
Title: Re: xbox live party chat help
Post by: thejoewin on July 17, 2012, 09:27:55 AM
hmmm before we get into this deep, i'll have someone look at my antenna if it's set in PPPoE or DHCP.
Title: Re: xbox live party chat help
Post by: FurryNutz on July 17, 2012, 09:29:25 AM
antenna?

If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
Double NAT (http://www.practicallynetworked.com/networking/fixing_double_nat.htm)
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.
Title: Re: xbox live party chat help
Post by: thejoewin on July 17, 2012, 09:35:31 AM
here is my antenna, http://www.wirelessunits.com/motorola-2400-sm.php
i don't know if that antenna is built in or not.

here is my the device info
WAN

Connection Type :DHCP Client
QoS Engine : Active
Cable Status :Connected
Network Status :Established
Connection Up Time :0 Day 5 Hour 08 Min 39 Sec
   
MAC Address :00:26:5A:C7:DB:A0
IP Address :169.254.1.3
Subnet Mask :255.255.255.0
Default Gateway :169.254.1.1
Primary DNS Server :209.105.192.122
Secondary DNS Server :208.67.220.220
Title: Re: xbox live party chat help
Post by: FurryNutz on July 17, 2012, 09:40:20 AM
Ya, wireless ISP huh? Hmm, not the greatest for gaming I must say. Preferred is wired Cable or DSL.

From the looks of yoru IP address on the WAN, your getting a Private IP address from the ISP Modem/Antenna. Not sure if your ISP allows bridging or that modem supports it.

Does the modem have a management pages? If it does, I would try to see if it has a DMZ option, and input the 4500s' IP address of .1.3 into the DMZ on the modem, if it has this option.

Right now your probably dealing with double NAT situation.
Title: Re: xbox live party chat help
Post by: thejoewin on July 17, 2012, 09:48:10 AM
yup, but i don't see why my friend has the same isp same antenna but he is using a low end router with gaming turned on. why is he able to host party chat and host games. me i'm not able to do those. oh yea i don't have access to the antenna, i'm not sure if they would give me the password.
Title: Re: xbox live party chat help
Post by: FurryNutz on July 17, 2012, 10:14:25 AM
I would contact your ISP and tell them what is going on that ask them if the modem has a DMZ option that you can use to input the 4500s IP address into. Tell them that you are encountering double NAT. Ask them if there is any way to get a public IP address ON the router and not a private one.

What model router does your buddy have?

What are your NAT settings on the 4500 currently?
Title: Re: xbox live party chat help
Post by: thejoewin on July 17, 2012, 10:32:24 AM
both are Endpoint Independent and Enable SPI unchecked.

i forgot what router he was using.
Title: Re: xbox live party chat help
Post by: FurryNutz on July 17, 2012, 10:51:59 AM
Well, I can have a looksee if you want me too on teamviewer.
I would still contact the ISP and see if you can get an public IP address on the router.
Title: Re: xbox live party chat help
Post by: thejoewin on July 17, 2012, 11:01:28 AM
pm sent
Title: Re: xbox live party chat help
Post by: thejoewin on July 18, 2012, 12:08:19 PM
yup he was using a dir-615, do you know anything about this router
Title: Re: xbox live party chat help
Post by: FurryNutz on July 18, 2012, 10:58:09 PM
Ya, depends on what Rev he has, some 615s don't have any additional QoS rules and have only a basic UI to enable it ON or OFF and thats it.
Title: Re: xbox live party chat help
Post by: thejoewin on July 19, 2012, 09:30:04 AM
how to turn on bridge mode on this router?
Title: Re: xbox live party chat help
Post by: FurryNutz on July 19, 2012, 09:34:36 AM
Bridge mode is not supported on any DGL series router nor does it have the functions.
Title: Re: xbox live party chat help
Post by: thejoewin on July 20, 2012, 12:57:13 AM
i was able to bridge my 4500, but only 1 device was able to connect. it was probably the canopy had pppoe connection. it doesn't have dhcp setup. it's funny how i was able to connect to the canopy page, without direct line to it.

yup used internet explorer and view menu and no style.

Subscriber Module Stats
 
Session Status :REGISTERED VC 59 Rate 2X/1X
PPPoE Session Status :In Session
Registered AP :0a-00-3e-25-f4-be
Power Level :Actual: -62 dBm Min: -62 dBm Max: -60 dBm
Jitter (Interference Level) :Actual: 3 Min: 1 Max: 15
Air Delay :42 approximately 0.39 miles (2058 feet)

is this the router mac address?0a-00-3e-25-f4-be
should i put that in the manual configure setup in dlink router
Title: Re: xbox live party chat help
Post by: FurryNutz on July 20, 2012, 07:12:27 AM
Seems like if your wanting to turn the 4500 into and AP, this is the best option to use:
Turning a router into an AP. (http://forums.dlink.com/index.php?topic=40856.0)
Title: Re: xbox live party chat help
Post by: thejoewin on July 20, 2012, 02:16:05 PM
ok, i got public ip now. i can host, but i'm lagging so i should turn on GF right?
Title: Re: xbox live party chat help
Post by: FurryNutz on July 20, 2012, 02:18:21 PM
Yes, lets try GF ON now...

How did you get Public IP address ?
Title: Re: xbox live party chat help
Post by: thejoewin on July 20, 2012, 02:22:07 PM
i had a tech from local looked at it. he went into the canopy and changed some settings. my router is now connected using PPPoE connection. i'm going to try GF later and see if the lag disappears.
Title: Re: xbox live party chat help
Post by: FurryNutz on July 20, 2012, 03:08:39 PM
Ok should only need to turn it back on. Just use the same rules I helped you put in. Hope it works.

 ;)
Title: Re: xbox live party chat help
Post by: thejoewin on July 20, 2012, 05:50:09 PM
my mtu is set to 1492 should i set it to 1500, the voice is cutting on and off. or his network is high traffic.
Title: Re: xbox live party chat help
Post by: FurryNutz on July 20, 2012, 07:40:40 PM
Ask ur isp what mtu should be.
Title: Re: xbox live party chat help (RESOLVED)
Post by: thejoewin on July 20, 2012, 07:47:16 PM
nevermind, i am such a noob sometimes, PPPoE can't be set to 1500.