D-Link Forums

Software => D-ViewCam => Topic started by: Videomann on July 27, 2012, 06:40:27 AM

Title: Error message: Exceed the playback maximum channels.
Post by: Videomann on July 27, 2012, 06:40:27 AM
Hi,

I have recorded some videos from my four D-Link webcams (DCS-2210). Now I want to playback the videos but if I choose more then one webcam there is an error message coming up: Exceed the playback maximum channels. There is no problem to view a single webcam.

What is the problem? Is this a bug or a configuration problem? The version is 3.3 (but with 3.2 I can see this error message too).
Title: Re: Error message: Exceed the playback maximum channels.
Post by: FurryNutz on September 04, 2012, 12:02:44 PM
I would contact DLink support, maybe level 2, about this and see. Is there any information in the manual?
Title: Re: Error message: Exceed the playback maximum channels.
Post by: Stormtrix on September 15, 2012, 08:23:06 AM
Is this in the main console or are you using the Remote Viewer?
Remote Viewer only supports 1 channel at a time.
Title: Re: Error message: Exceed the playback maximum channels.
Post by: FurryNutz on November 14, 2012, 01:06:03 PM
Any status on this?  ???
Title: Re: Error message: Exceed the playback maximum channels.
Post by: Videomann on November 21, 2012, 05:08:00 AM
We are using the main console. Manual: Yes the manual described the procedure but there is just the error message from my original post.
Title: Re: Error message: Exceed the playback maximum channels.
Post by: FurryNutz on November 21, 2012, 07:29:21 AM
I would phone contact level 2 or higher support and ask if they can help resolve this error message and provide feedback on what the error indicates.
Title: Re: Error message: Exceed the playback maximum channels.
Post by: JavaLawyer on November 21, 2012, 07:39:17 AM
The issue you are observing is a known bug that was reported by multiple users and was previously posted in our D-ViewCam - Wishlist (http://forums.dlink.com/index.php?topic=41413.0) thread.

The entry is posted as follows:

Title: Re: Error message: Exceed the playback maximum channels.
Post by: FurryNutz on January 03, 2013, 11:45:26 AM
Any status if you've contacted DLink support about this on the phone?
Title: Re: Error message: Exceed the playback maximum channels.
Post by: Videomann on January 09, 2013, 07:23:11 AM
@JavaLawyer: Do you know when the bug will be fixed (new version)?

@FurryNutz: No I don't want to contact the support via phone.
Title: Re: Error message: Exceed the playback maximum channels.
Post by: FurryNutz on January 09, 2013, 07:35:50 AM
Curious as to why? I recommend phone contacting DLink as it should lead to a quick response to this to see if it can be resolved. This needs to be brought to the attention of DLink support as I don't think any resolution will be found here in the forums. We do not have any information on when fixes are released as we are not included in any DLink private information regarding fixes and release dates. The best way to maybe find out anything is to phone DLink and ask them about it and let them know of the issues your seeing since they can not been helped or resolved here in the forums.
Title: Re: Error message: Exceed the playback maximum channels.
Post by: jax.aces on July 03, 2016, 01:13:34 AM
Bug - "Although the application supports playback for one or four local cameras, the "Exceed the Playback maximum channels" error-message persists" is already solved??
Title: Re: Error message: Exceed the playback maximum channels.
Post by: FurryNutz on July 03, 2016, 10:10:10 AM
Are you having a problem with DVC?

Quote from: jax.aces on July 03, 2016, 01:13:34 AM
Bug - "Although the application supports playback for one or four local cameras, the "Exceed the Playback maximum channels" error-message persists" is already solved??