D-Link Forums

Software => D-ViewCam => Topic started by: Powermom5000 on August 12, 2012, 09:44:16 PM

Title: Help!
Post by: Powermom5000 on August 12, 2012, 09:44:16 PM

Ok I should explain my situation a little better have windows 7. Camera plugged into ethernet port NVIDIA 10/100.  Tried to install software get tot he part where it asks for a admin. and password it says admin and password are wrong even though I have never given it a password.  Ok So I go to autorun and try to see if i can get it install cannot detect internet.  So I install d-view and try to view locally which is what I wanted to do anyway and I try to add a camera and I get a device inconsistent message. ugh!

Title: Re: Help!
Post by: JavaLawyer on August 13, 2012, 04:34:26 AM

What model D-Link camera do you have?

Title: Re: Help!
Post by: Powermom5000 on August 13, 2012, 11:25:39 AM

DCS 932L

Title: Re: Help!
Post by: JavaLawyer on August 20, 2012, 08:44:55 AM

The default username=admin and for the password, leave the field blank.  If this value combination is not accepted, you can try resetting the camera ot the factory default values.  While the DCS-932L is powered-up, use a paperclip to press and hold the recessed Reset button on the rear of the camera for > 8 seconds. This procedure will reset the username/password combination to the factory default settings.

Title: Re: Help!
Post by: Stormtrix on August 29, 2012, 09:36:07 PM

Also, make sure you have installed the 1.4.2 device pack which will give support to DViewCam for the 932L.
You might have an older device pack loaded.