D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-825 => Topic started by: Tuco1965 on August 28, 2012, 12:12:05 PM
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I just upgraded my internet service to a 100 mbps package. PC directly connected to modem gives me correct speed, but when I run through the DIR-825 b1 I can't get more than 25mbps. I have firmware 2.06 and I'm not sure where to start problem solving. Any ideas?
Thanks
Dave
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Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)
What region are you located?
What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
Some things to try: - Log into the routers web page at 192.168.0.1.
Turn off ALL QoS (http://vonage.nmhoy.net/qos.html) or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.[/url]
Enable uPnP and Multi-cast Streaming under Advanced/Networking.
WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.
Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended. (http://www.networkcablingdirectory.com/articles/structured-network-cabling-id_1151.htm)
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Hello
I'm in Canada with Shaw BB100 service. My modem is Cisco DPC3825 in bridged mode. I have all traffic shaping off and my standard settings are pretty much as you have suggested. I tried playing with the wan port settings but no difference. It bottlenecks at 25mbps download. Directly connected to the modem with pc I get around 80mbps.
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Is this ISP service DSL?
Is the 825 handling the PPPoE connection or is it DHCP?
So you supposed to get 100 down and ?? UP ?
What browser are you using when testing? I recommend IE first.
Ensure all other wired and wireless devices are turned OFF while testing.
I might flush the DNS cache on the PC as well. Restart the PC.
Was there a earlier version of FW on this router before? What version. Did you reload a saved configuration file from the previous version of FW?
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Sorry its cable DHCP 100/5
Tested with 2 different pcs both ie and chrome browsers
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This cable modem is a Gateway and you say it's able to be in bridged mode?
Does the ISP modem have a DMZ option by chance?
Was there a earlier version of FW on this router before? What version. Did you reload a saved configuration file from the previous version of FW?
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I just had my new 100/5 service installed today. I purposely had Shaw put it into bridged mode so that it's not
being a router just a modem. I have had this firmware since it came out. I originally received my dir-825 with 2.02 on it 2 years ago. I'm running a saved config file on it. I had thought about doing a reset and testing without the config file, but hoped I was just missing something obvious.
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Ok, I would do a factory reset on the 825 and set it up from scratch and test again. Don't load the configuration file. Not sure if these will result in any thing. I hope it will.
Have seen some minor issues with using previous config files from older FW versions on newer loaded FW versions.
IF the cable modem is bridged and working as a modem only, then there shouldn't be anything else to do. You should be getting near 100/5 on speed tests with the 825 online. I don't have that speed here yet however I get 50/2 all the time here, however I use a stand alone cable modem.
If need I'd follow this:
FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)
And reload that same FW version you have currently loaded.
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Thanks for your suggestions. I kind of thought I would need to try from scratch. Going fishing for 3 days so I'll try doing this on the weekend. I'll report my findings after I try everything.
Thanks
Dave
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Have fun. ;)
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Can you tell me if you see a 192.168 or a different ##.##.###.### address on the WAN ip address on the 825? Under Status/Device Info/Wan Section.
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I'm not at home right now, but it was not an internal ip. It was in the 70 range
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Ok, just making sure.
Try the factory reset and set up from scratch and post results when you can.
Have a good one.
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10-4
Just not looking forward to putting all those settings back in. :-[
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Take screen captures of settings that you need. Helps.
;)
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Any status on this? Hope you got it working better. :-\
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Sorry for taking a while to get back. After going through all the steps it seems to be working okay. I ended up upgrading the firmware after trying a factory reset. Here's what I have found. All wired connections top out at around 89mbps down and around 4.9 mbps up. Decent.
Now for the wireless. 5ghz channel closely mirrors the wired connection, but if I run a few speed tests the router seems to lockup and needs a reboot. Downloads don't seem to cause this, so I don't know what's going on there? The 2.4ghz channel maxes out on speed tests at around 30mbps, but doesn't lock up the router with multiple speed tests. Is there a limit for the 2.4 channel? I have tried this with no other devices connected. I wish I could achieve the same speeds on 2.4 since it reaches much farther in my house.
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I recommend using IE for testing speeds. Were seeing many different issues using Chrome and is having adverse effects on these routers.
Always test your internet speeds using a wired connection. Using WiFi can not achieve the same results due to many variables on Wifi and external conditions and device configurations.
Your connections are only limited by what the devices are supporting, so some devices can use 5Ghz some can't. 2.4Ghz will not achieve the same speeds as 5Ghz. The connection speed is higher. Most speeds you should see should be fast however not as fast as 5Ghz or even Wired. Wireless regardless of band, will not ever achieve the same xfer speeds as wired connections. One the other hand your devices should be connected at the maximum connection speeds with the router. This is different from xfer speeds. You should be seeing anything from 54, 65, 130 to even 300 if your devices support that speed. Another thing to consider is using AES only as a wifi security option. It has the best performance of the 3 however some wireless devices don't support AES. Also using bandwidth 20Mhz can impact connections however Auto 20/40Mhz should work well for most devices.
2.4Ghz has better range than 5Ghz as 5Ghz works best in line of sight or maybe one wall room away. Any thing between the router and clients on 5Ghz will effect 5Ghz signals. Thats just the nature of the 5Ghz beast.
Any other WiFi routers in the area? Link> Use InSSIDer (http://www.metageek.net/) to find out. How many?
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I use IE and chrome with similar results in my setup. As far as wired goes my speeds are good. Even wireless is nothing to complain about. I just wasn't sure what I could max out on 2.4. I gather I should be happy with it. My laptop connects at 300 so that helps. My router is actually located in my basement which hinders 5ghz. No biggie because I have d-link powerline adapters if I need to run faster. AES is all I use.
I can see a couple other routers occasionally, depending on how the wind blows ;D. I'm rural around a lake and my neighbours aren't too close.
(http://www.speedtest.net/result/2162282849.png) (http://www.speedtest.net)
A little slower tonight but not bad.
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One other thing, having a router in the basement is not recommended. It's recommended to put the router on the main level and central in the building for optimum use. You might want to give this a try.
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I'd love to do that, but it's not possible at this time. I run as many wired connections to switches as I can for devices. Wireless is used mostly for our mobile devices. It works well most of the time.
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I might suggest if you need better signal upstairs from the basement, I would recommend using another DLink DAP model AP as additional wireless coverage, DAP-1360, 1522, 1525 or 1533.
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I may do that since my router is far from my bedroom where my wife likes to use her netbook.
Thanks for all your help. :D
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Enjoy.