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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-345 => Topic started by: dnsguy on August 31, 2012, 09:39:55 AM

Title: 500 Internal error when saving system setting configuration
Post by: dnsguy on August 31, 2012, 09:39:55 AM

Hi,

I really like my Dlink NAS but something troubling happened today.  When I tried to save my system configuration, it popped up with a 500 internal error.  Has anyone experienced this and is there a firmware fix for this?

thanks.

Title: Re: 500 Internal error when saving system setting configuration
Post by: JavaLawyer on August 31, 2012, 10:06:52 AM

This happens when you try to save the "Configuration Settings" file?

Title: Re: 500 Internal error when saving system setting configuration
Post by: dnsguy on August 31, 2012, 11:38:45 AM

Quote from: JavaLawyer on August 31, 2012, 10:06:52 AM

This happens when you try to save the "Configuration Settings" file?

Yes.

Title: Re: 500 Internal error when saving system setting configuration
Post by: dnsguy on August 31, 2012, 11:39:38 AM

I also have the latest firmware installed.

Title: Re: 500 Internal error when saving system setting configuration
Post by: JavaLawyer on August 31, 2012, 12:22:21 PM

If you haven't done so, please try using Internet Explorer to save the Configuration Settings file. I've seen errors generated on one of the newer D-Link routers while using other browsers. It's also possible that a specific combination of settings or specific settings field in the DNS-345 is generating the error.  :-\

Title: Re: 500 Internal error when saving system setting configuration
Post by: dnsguy on September 01, 2012, 09:44:25 AM

Quote from: JavaLawyer on August 31, 2012, 12:22:21 PM

If you haven't done so, please try using Internet Explorer to save the Configuration Settings file. I've seen errors generated on one of the newer D-Link routers while using other browsers. It's also possible that a specific combination of settings or specific settings field in the DNS-345 is generating the error.  :-\

Thanks.  Just tried it with IE9 and I get the same 500 internal error message.

Title: Re: 500 Internal error when saving system setting configuration
Post by: dnsguy on September 12, 2012, 02:44:53 AM

RESOLVED by resetting to factory settings.

Title: Re: 500 Internal error when saving system setting configuration
Post by: JavaLawyer on September 12, 2012, 05:36:48 AM

I am curious whether a particular setting that you had was either corrupt or causing the Configuration Settings file to fail.