D-Link Forums

The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: techies on November 23, 2012, 09:25:45 PM

Title: Dlink DIR-655 instable latency
Post by: techies on November 23, 2012, 09:25:45 PM
Hi,
I recently installed a Dlink DIR655 and, I have been getting latency spikes in online games (League of Legends). My ping is usually 80-100, but the spikes go to 300-500 or disconnect. There about 15 devices (laptops,phones,tablets..) connected to the internet and, some of them stream HD videos.

Here are the generals about my current router:
Firmware Version :1.35NA,  2010/11/12
Wireless Radio :Enabled
802.11 Mode : Mixed 802.11n, 802.11g and 802.11b
Channel Width :20MHz
Channel :11
WISH : Active
Wi-Fi Protected Setup :Enabled/Configured

QoS
Enable Traffic Shaping: yes
Manual Uplink: 2048
Connection Type :Auto
QoS setup: all enabled

WMM enabled: yes
Short GI: yes

Thank you,
Title: Re: Dlink DIR-655 instable latency
Post by: FurryNutz on November 23, 2012, 09:38:16 PM
You may want to set up some QoS rules for all the other devices and put them at a low priority like 200 and put your gaming device in a rule at a higher priority, say 100 or 50
Title: Re: Dlink DIR-655 instable latency
Post by: techies on November 23, 2012, 09:51:12 PM
Thanks for the reply.
I am not experienced in the QoS. I do not know what to enter in many of the QoS fields.
Does dlink have a MAC priority list?

Thanks,
Title: Re: Dlink DIR-655 instable latency
Post by: FurryNutz on November 23, 2012, 10:48:46 PM
Please review this:
Gaming and QoS for XBL (http://forums.dlink.com/index.php?topic=42011.0)

It's for XBL however substitute for your game the port numbers. Use the PC rule listing for your devices.
Title: Re: Dlink DIR-655 instable latency
Post by: techies on November 23, 2012, 11:04:05 PM
Thanks,
The game forum moderators do not suggest the use of QoS. Are there any other alternatives to fix my problem? Also, should I upgrade the firmware and do you know which versions are stable?
Title: Re: Dlink DIR-655 instable latency
Post by: FurryNutz on November 23, 2012, 11:08:14 PM
I would try the QoS and see if it works. At least put the other devices in a rule and set a low priority. Have the other devices online while you game is probably the cause of the latency and lag. QoS can help with this.
You have the most recent available version for your Rev A router.
Title: Re: Dlink DIR-655 instable latency
Post by: techies on November 24, 2012, 09:35:44 AM
The game server connects to ports UDP 5000-5500. Should I set the Protocol to UDP and the local and remote ports to 5000 to 5500?
Also, I don't really understand the last two entries : Single PC and multiple PC. Do I just simply use the IP address from the DHCP reservation list for both endpoints for the other devices?

Thanks,
Title: Re: Dlink DIR-655 instable latency
Post by: FurryNutz on November 24, 2012, 10:12:11 AM
Use BOTH as the protocol, test with single PC using IP address that you reserve on the ROUTER for this PC. Use this IP address in the From and TO range fields. input the ports you need for the game for this rule.

Create a different rule for the other devices, using the Global rule example, input the range that you reserved on these devices on the router, so if you have say , .100 to .120 for these devices, input 192.168.0.100 in the FROM range and 192.168.0.120 in the TO range field. This in cover all the devices. Use ANY as the protocol. This will automatically set the Remote Item to grayed out however thats find as it's suing global information.
Title: Re: Dlink DIR-655 instable latency
Post by: techies on November 24, 2012, 03:53:23 PM
Thanks for the reply.

I did what you told me to, but it seems like there's is still latency lag.
Here are the screenshots of my dlink settings.
http://imgur.com/3cJM1,Fsu46    (first image/second image)

Also, I manual pinged the server and, I was getting request time outs

Do you think I need a new dual band router?


Title: Re: Dlink DIR-655 instable latency
Post by: FurryNutz on November 25, 2012, 11:15:01 AM
Need to narrow down if it's the router or something else causing your lag first off before trying a different router.

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
Double NAT (http://www.practicallynetworked.com/networking/fixing_double_nat.htm)
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.

If your on Cable, please ensure the signal going into the ISP modem is good and at spec for the modem. Have the ISP check there lines and any log information. Using t.v. line splitters can effect signal going into the cable modem. Garbage In, Garbage Out. If your on DSL, ensure the phone lines are the same as cable, signal is good and lines are filtered where needed.

I would check in game performance with you PC directly connected to the ISP modem.

Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.
Title: Re: Dlink DIR-655 instable latency
Post by: techies on November 25, 2012, 01:43:10 PM
What ISP Service do you have? Cable or DSL?
Rogers Internet. Cable
What ISP Modem do you have? Stand Alone or built in Built in router.
Cisco DPC3825. Built in router
What ISP Modeml do you have?
Cisco DPC3825

The Modem is in bridge mode. I tried filtered the network to me MAC and, the latency lag disappeared. The wireless and wired network had no latency lag when all devices were disconnected.

------------------------------------------------------------------------------------------------
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
Double NAT
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.

If your on Cable, please ensure the signal going into the ISP modem is good and at spec for the modem. Have the ISP check there lines and any log information. Using t.v. line splitters can effect signal going into the cable modem. Garbage In, Garbage Out. If your on DSL, ensure the phone lines are the same as cable, signal is good and lines are filtered where needed.

I would check in game performance with you PC directly connected to the ISP modem.

Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.
Title: Re: Dlink DIR-655 instable latency
Post by: FurryNutz on November 25, 2012, 01:55:50 PM
Is the WiFi on the cable gateway OFF as well?

It seems that if you turned OFF all other devices accept for the one PC and our not exhibiting any lag that one or any of these devices could be causing a problem here.

I would turn one each device, one at a time, and see which one it could be.
Title: Re: Dlink DIR-655 instable latency
Post by: techies on November 25, 2012, 02:03:21 PM
Is the WiFi on the cable gateway OFF as well?

It seems that if you turned OFF all other devices accept for the one PC and our not exhibiting any lag that one or any of these devices could be causing a problem here.

I would turn one each device, one at a time, and see which one it could be.

Thanks, I will trying turning one device at a time.

Isn't the Wifi off if the modem is in bridge mode?
Title: Re: Dlink DIR-655 instable latency
Post by: FurryNutz on November 25, 2012, 02:04:19 PM
It should be however I would try to verify this if you can with Cisco.
Title: Re: Dlink DIR-655 instable latency
Post by: techies on November 25, 2012, 03:05:21 PM
I have been surfing the web for application that hog bandwidth. I found out that PPStream consumes much of the bandwidth. How can I limit it this or reduce the priority? People on forums say that PPStream automatically changes its ports.

Thanks,
Title: Re: Dlink DIR-655 instable latency
Post by: FurryNutz on November 25, 2012, 03:17:34 PM
Is this application needed on the PC it's installed for?
If so, does it have to run ALL the time? How about disabling it from running at startup and put a short cut on the desktop, or if it's a service, set it for manual instead of Automatic?

If this is on a particular PC, then you could try inputting this PC as a separate QoS rule and put the priority to low. 200-255, If someone is streaming while your gaming, your probably still going to see some minor lag or latency while streaming. QoS should help though.
Title: Re: Dlink DIR-655 instable latency
Post by: techies on November 25, 2012, 03:55:15 PM
Is this application needed on the PC it's installed for?
If so, does it have to run ALL the time? How about disabling it from running at startup and put a short cut on the desktop, or if it's a service, set it for manual instead of Automatic?

If this is on a particular PC, then you could try inputting this PC as a separate QoS rule and put the priority to low. 200-255, If someone is streaming while your gaming, your probably still going to see some minor lag or latency while streaming. QoS should help though.


I want to set a separate rule for a certain PC. Do I set the Local IP range the assigned IP and the Protocol to ANY? Also, can multiple PCs be the same Priority?


Thanks
Title: Re: Dlink DIR-655 instable latency
Post by: FurryNutz on November 25, 2012, 04:03:05 PM
Yes, use the multiple PC rule in the Gaming and Gamefuel for XBL as an example. Multiple PCs in the rule is good.
Title: Re: Dlink DIR-655 instable latency
Post by: techies on November 25, 2012, 04:06:57 PM
So I set the protocol to ANY instead of BOTH when creating a separate QoS rule?

An other thing I noticed is that I am periodically not getting full signal bars. I have a wireless extender installed. I know that it will increase the signal strength, but cause the download and upload to be halved. What do you think it optimal for gaming (connecting to the wireless extender or the router)?

Thanks,
Title: Re: Dlink DIR-655 instable latency
Post by: FurryNutz on November 25, 2012, 04:11:33 PM
Any is good for PCs if your creating a global rule. Yes, use ANY.

What wireless modes are you using? Try Mixed G and N. Set security for WPA2 and AES only or Auto. AES has best performance.

How far is the device away from the router? Wired is preferred for gaming.  ;)
Title: Re: Dlink DIR-655 instable latency
Post by: techies on November 25, 2012, 04:19:04 PM
Too bad the wired connection is not accessible in my room. I live one floor above the router. Some people say that 2.4Hz wireless phones can affect the wireless connection, is this true? A 2.4Hz wireless phone is adjacent to the router.

In addition, are the wireless channels 1 and 11 optimal? Are the channels 2-10 worse or the same? Does the wireless extender's channel affect the main router's wireless channel?

Thank you so much,
Title: Re: Dlink DIR-655 instable latency
Post by: FurryNutz on November 25, 2012, 04:22:50 PM
Well if your close to router and one floor up then you should be ok. YES, 2.4Ghz house phones will impact operation of the router. So will some microwaves. channel 11 is preferred.

Any other WiFi routers in the area? Link> Use InSSIDer (http://www.metageek.net/) to find out. How many?
Turn off WISH, and WPS under Advanced.
Try turning off Short GI, WLAN Partition,and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.
Enable WMM Enable (http://forums.dlink.com/index.php?topic=50738.0) Under Advanced/Advanced Wireless.
Title: Re: Dlink DIR-655 instable latency
Post by: techies on November 25, 2012, 04:34:24 PM
I used a wifi inspector to check the wireless networks and channels in my area.
My networks:
 The main router is on 11th wireless channel with -57 dBm.
 The wireless extender is on the 11th wireless channel with -15 dBm

Other networks:
 There is a network with -52 dBm on the 11th wireless channel.
There are two networks on the 6th wireless channel with -55dBm and -70dBm.

The other networks with a signal of -75 to -80 dBm are on the wireless channels :1,4,5,6,11

What channel should I set my router and the wireless extender?
Title: Re: Dlink DIR-655 instable latency
Post by: FurryNutz on November 25, 2012, 05:11:55 PM
you might try 8 or 9 maybe since there are others using channel 11...
Title: Re: Dlink DIR-655 instable latency
Post by: techies on November 25, 2012, 05:14:51 PM
For both the wireless extender and the router?
Title: Re: Dlink DIR-655 instable latency
Post by: FurryNutz on November 25, 2012, 05:30:54 PM
For the main host router yes, you'll need to refer to the Mfr info on what channel to use for the extender. I presume if the extender is running in a bridge mode, then I think it should be on the same channel. If running in AP mode, then it needs to be on a different channel.
Title: Re: Dlink DIR-655 instable latency
Post by: techies on November 29, 2012, 01:12:54 PM
I have been messing around with the settings, but the lag is still here.
How do I block the PPstream program?
What NAT endpoint filtering options are optimal for gaming?
People on different forums suggest to port ports, but is this router capable for doing this:
http://forum.lowyat.net/index.php?showtopic=1261419&hl=block+ppstream

Thanks,
Title: Re: Dlink DIR-655 instable latency
Post by: FurryNutz on November 29, 2012, 01:29:10 PM
Recommended for gaming is EndPoint Independent for TCP and UDP and from my experiences.

I would try to find out what ports PPStream uses and set up a QoS rule possibly and put the priority low, say 200-254? Or maybe find out what IP addresses it uses if there are any specific ones and put a IP address web access block for those IP addresses maybe. Could be a hard on to control with out just removing it.

Is this program have to be installed or can you use an alternative program for streaming? I would recommend you get windows to stop loading it as a service or startup and if you need to run it, see if it can be run from a short cut to the program placed on the desktop when you need it.
Title: Re: Dlink DIR-655 instable latency
Post by: techies on November 29, 2012, 01:46:48 PM
I don't personally use PPstream, but people on my network do. It is known to hog bandwidth and, the ip is different every movie. A lot of people suggest
http://forum.lowyat.net/index.php?showtopic=1261419&hl=block+ppstream, but can DIR655 block ports ?
Title: Re: Dlink DIR-655 instable latency
Post by: FurryNutz on November 30, 2012, 06:52:51 AM
What you can do, gather up all the other PCs that use this program, assign them a reserved IP address range, all in numerical sequence, i.e. .100, 102, 103, 104, etc. When you have done that, then create a QoS rule, Input the first local IP address in the FROM box. Next, input the last IP address in the range, 104. So every PC between 100 to 104 or what ever is the last IP address, will be included and covered in this rule. Set the protocol to Any, Priority to 255. Local and Remote ports input 0 and 65535. Remote IP addresses should be already filled in and grayed out. Save the settings.

Now if you want to great a rule specifically for your gaming device, create a separate rule for just the one device. You can use the same protocol however set the priority to a higher value, try 50-100 at first. You could set for 1 however you might starve bandwidth to others so test 50 to 100 first then adjust upwards from there.

Let us know how that works out.
Title: Re: Dlink DIR-655 instable latency
Post by: techies on November 30, 2012, 08:15:57 PM
I redid the QoS, but the lag is still present.
Title: Re: Dlink DIR-655 instable latency
Post by: FurryNutz on November 30, 2012, 08:50:05 PM
And the lag is not present if these PCs are not using this program right?
Title: Re: Dlink DIR-655 instable latency
Post by: techies on November 30, 2012, 08:58:27 PM
Yes
Title: Re: Dlink DIR-655 instable latency
Post by: FurryNutz on November 30, 2012, 09:47:45 PM
Ok, I think it might be able to block ports, maybe, You'll have to see since you have this program.

1. Set up a Schedule rule. Set a time frame of when you think you want to block any access for the PPStream ports. Tools/Schedule.
2. Got to Avanced/Access Control. Enable the check mark. Give a Policy name, can be anything. Next.
3. There should be a drop down menu, might say ALWAYS. Select the drop down and the Schedule name should appear that you set up. Select this name. Next.
4. On the next screen, there should be 2 or 3 selectable options, IP, MAC and Other Machines. You'll need to see which one works for you best. I would test Mac or IP first. Add the IP or Mac to the policy by selecting the Drop down for the PC you want to test, then ADD. Next.
5. Select the method for filtering, Select Block Some Access. Also select Apply Advanced Port Filters. Next.
6. Add Port Filters Rules screen is where you'll need to enter in the ports that your trying to block PPS from accessing. I would leave Destination IP Start and End at default. Select either TCP or UDP, this will enable the Dest Port Start and End boxes. You'll need to figure out if PPS uses TCP or UDP. Input the first port that you want to block, enter in the one port number in both Dest Port Start and Dest Port End.
7. Save the setting or apply it. Reboot the router and test to see if the port is blocked or of PPStream is failing to connect.

You'll probably have to set of multiple rules maybe for each port that needs to block the PPS ports. You should be able to set up the Dest IP Start and End Range just like you did in QoS so those PC that your trying to block, will be included in the range for this rule.

Let us know if this helps. The process is using a different DIR series router and I don't have the 655 online at the moment. Please let me know if these steps are not correct.