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The Graveyard - Products No Longer Supported => DIR-825 => Routers / COVR => DIR-825 International => Topic started by: Joris on November 25, 2012, 12:52:57 PM

Title: Unable to access my USB drive thru the USB port on DIR-825 router
Post by: Joris on November 25, 2012, 12:52:57 PM

Hi all,

I have a DIR-825 router. (firmware  2.05EU , 22, Dec, 2010)
I connected a USB drive (http://wdc.com/en/products/products.aspx?id=470) of 1 TB to the shareport.
The device spins up fine.
Then I installed the SharePort Utility on my PC (WIN7 32-bit ultimate) and allowed the program to pass thru my firewall.

But whatever i do, the drive doesn't appear in the utility. Nor does any other device i connect, not even the most simple USB stick.

Does anybody have an idea what i am doing wrong?

Regards, Joris.

Title: Re: Unable to access my USB drive thru the USB port on DIR-825 router
Post by: FurryNutz on November 25, 2012, 01:01:46 PM

What version of SharePort are you using?
Try v4?
Are you connected via wired connection to the 825?

Title: Re: Unable to access my USB drive thru the USB port on DIR-825 router
Post by: Joris on November 25, 2012, 01:10:05 PM

Thank you for your fast response!

Sharepoint is v3.1.0 R1.
I'm connected wireless to the router with my PC ...

Title: Re: Unable to access my USB drive thru the USB port on DIR-825 router
Post by: FurryNutz on November 25, 2012, 01:14:14 PM

Try SP v4 and see if this helps.
Uninstall v3 first with out any USB devices connected before you install v4.

Also review the routers logs during a reboot with either USB device connected. It should post logs when it detects a USB device is attached.

Title: Re: Unable to access my USB drive thru the USB port on DIR-825 router
Post by: Joris on November 25, 2012, 01:17:41 PM

I will try it now.

Title: Re: Unable to access my USB drive thru the USB port on DIR-825 router
Post by: FurryNutz on November 25, 2012, 01:21:21 PM

Disable all security SW on the PC while installing the new one.

Title: Re: Unable to access my USB drive thru the USB port on DIR-825 router
Post by: Joris on November 25, 2012, 01:39:53 PM

Still doesn't work i'm afraid ...

Title: Re: Unable to access my USB drive thru the USB port on DIR-825 router
Post by: FurryNutz on November 25, 2012, 08:00:07 PM

Is the router logs posting any thing when the USB drive is connected and the router rebooted? There should be a few entries regarding detecting a USB drive. If your not seeing this, something isn't working. Ensure DEBUG log option is selected.

If the router isn't even detecting a simple USB flash drive nor the other drive. I would recommend that you phone contact DLink support, level 2 or higher and inquire about this and see if they can help you with this. I have been told that 500Gb is the max supported size for USB drives on any of the routers models. However my 2Tb WD USB drive seems to work on a few models I have accept for the DIR-645 which I've called in about already.

Keep us posted. 

Title: Re: Unable to access my USB drive thru the USB port on DIR-825 router
Post by: Joris on November 25, 2012, 11:55:12 PM

When i plug the drive into the router, the led in fornt lights up.
So it does detect a device being connected.

How do i switch the debug loggin on? Couldn't find that one in the settings pages of the router ...