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The Graveyard - Products No Longer Supported => IP Cameras => DCS-5222L => Topic started by: TempelDa on January 01, 2013, 05:59:42 AM

Title: can't send email from DCS-5222L Ip camera
Post by: TempelDa on January 01, 2013, 05:59:42 AM

Few days ago I bought a DCS-5222L Ip Camera…..
I can’t send any e-mail messages from the camera.
My SMTP settings on the ‘Snapshot’ configuration page:
   SMTP Mail Server:                  smtp.gmail.com
   Port:         465
   Username:      DlinkCamera
   Password:      <My gmail email psw>
   Sender E-mail Address:   <My gmail email address>
   Use SSL-TLS:      SSL-TLS
Pushing the ‘test’ button always results in the error message “Send a test mail failure”! :o
An extract from the error log (normal operation):
     2012-12-28 21:09:00 Recording 20121228_210839.avi by Motion Detection to SD Card is OK.
     2012-12-28 21:09:02 Video Clip 20121228_210839.avi by Motion Detection to FTP is OK.
     2012-12-28 21:09:07 Digital Output(1) is activated.
     2012-12-28 21:09:10 6 Snapshots by Motion Detection to E-mail is failed.  ::)
     2012-12-28 21:09:16 Digital Output(1) is deactivated.

Using exactly the same settings for D-ViewCam on my Windows7 PC and on my NAS are just working fine!!
Who can help me please?

Title: Re: can't send email from DCS-5222L Ip camera
Post by: mherbold on January 01, 2013, 10:39:13 AM

Your username probably shouldn't be "DlinkCamera".  It should be your gmail email address.  The username / password is what the 5222 sends to smtp.gmail.com to log in.  You are sending DlinkCamera / YourPassword which Gmail is of course going to reject.

Title: Re: can't send email from DCS-5222L Ip camera
Post by: TempelDa on January 02, 2013, 03:54:23 PM

Thanks for the quick response, but I thought the 'Sender E-mail Address' / password was sent to log in.
Anyhow I tested your advice, but with the same result...I still get the same error.

Title: Re: can't send email from DCS-5222L Ip camera
Post by: TempelDa on January 03, 2013, 11:47:26 AM

Problem solved after I power cycled the 5222L!
When reconnecting, the settings were still on an old version. I re-entered them and now they are saved correctly.
And indeed the Username is sent, and not the 'Sender E-mail Address' to the Smtp server.
But was is the use for that 'Sender E-mail Address'?

Title: Re: can't send email from DCS-5222L Ip camera
Post by: JavaLawyer on January 03, 2013, 12:03:27 PM

Quote from: TempelDa on January 03, 2013, 11:47:26 AM

. . .And indeed the Username is sent, and not the 'Sender E-mail Address' to the Smtp server.
But was is the use for that 'Sender E-mail Address'?

Sender E-mail Address - This is the email address of the person sending the camera images.
DCS IP Cameras - Email Settings (http://forums.dlink.com/index.php?topic=48139.0)

Title: Re: can't send email from DCS-5222L Ip camera
Post by: mherbold on January 04, 2013, 11:12:22 AM

Quote from: TempelDa on January 03, 2013, 11:47:26 AM

But was is the use for that 'Sender E-mail Address'?

This is what would appear as the "From:" part of the email that is sent.  However, with Gmail, Google always overrides this and uses the real email address (to prevent phishing).

Title: Re: can't send email from DCS-5222L Ip camera
Post by: TempelDa on January 04, 2013, 12:10:05 PM

Many thanks to you all, now I can understand the results!