D-Link Forums
The Graveyard - Products No Longer Supported => DIR-825 => Routers / COVR => DIR-825 International => Topic started by: Cornholio on February 21, 2013, 02:26:10 AM
-
Hi all,
I have a DIR-825 Hardware Version: B1 Firmware Version: 2.06EU.
When I try to open any status page, I receive a 'page cannot be displayed' or 'can't connect' from my browser.
tried a reboot, updated router to the latest firmware, still no result.
what to do next ?
-
Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)
What region are you located?
Are you wired or wireless connected to the router?
Has a Factory Reset been performed?
Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Try testing with a different device.
What browser are you using?
Try Opera or FF? If IE 8 or 9, set compatibility mode and test again.
-
Hi,
I live in the Netherlands, and just tried several things....
different PC's, different OS, no firewalls or AV etc.
wired and wireless.
When I do a factory default, I'm able to open al pages again,
but when I restore my config (which is quite a lot) it doesnt work anymore.
any advise ?
it has been working for a couple of months, without any glitch.
it just happened without any changes.
-
I presume that your config file is probably corrupt or something with in that file is causing the problem.
I recommend that you factor rest the router and set up the router from scratch, with out loading the config file. After the router is set up once again, do a new save configuration to file to make a new and fresh file.
-
damn.
took me an hour to reconfigure.
After factory default, i was able to open al these pages.
after completing the configchanges, the problem is back :(
I did not enter any weird items like special characters or something.
any ideas ?
-
What browser are you using?
-
Tried:
Mountian Lion:
Chrome
Safari
Windows 7:
Chrome
IE9
Firefox
Windows 8:
Chrome
IE10
:)
-
And after using each of of these, the UI become inaccessible after saving the configuration?
I would use IE or FF for this.
How and what are you configuring on the router?
Are you going thru and setting up the various settings and using the Save and Reboot Later option or are you saving and rebooting after making each change?
Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing. Disconnect the ISP LAN cable from the WAN port while setting up the router to test this. If you can get one PC to configure some settings and set up a reservation for the 1 PC, and it reboots and you can continue accessing the router, add the next device. Keep graduating adding devices.
Was a factory reset performed both before and after the FW update was performed?
-
See below:
And after using each of of these, the UI become inaccessible after saving the configuration?
I would use IE or FF for this.
- no, it does not become inaccessible after saving config, only while opening status pages, for example, IPv6 status.
How and what are you configuring on the router?
Are you going thru and setting up the various settings and using the Save and Reboot Later option or are you saving and rebooting after making each change?
- Saving and rebooting after each config.
Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
- used PC with firewall disabled. removed AV software.
- mac has no firewall neither AV software.
Turn off all devices accept for one wired PC while testing. Disconnect the ISP LAN cable from the WAN port while setting up the router to test this. If you can get one PC to configure some settings and set up a reservation for the 1 PC, and it reboots and you can continue accessing the router, add the next device. Keep graduating adding devices.
- with only one pc connected wired, removed WAN cable, still not able to open these pages, even after rebooting the router
Was a factory reset performed both before and after the FW update was performed?
- I did a factory reset before upgrade,
and some hours ago as you suggested.
I'm running out of options,
same settings were working fine a couple of months ago.
just regular settings as I used on my older DIR-655 too (except IPv6 features).
-
just found something,
makes it more strange...
when changing IPv6 settings from ipv6 in ipv4 tunnel to link-local only,
I'm able to access these settings.
changing them back, and it looks broken again....
-
Is your ISP supporting IPv6 at this time?
-
Nope, my ISP isnt supporting IPv6 yet,
Thats why I use an IPv6 tunnel from a tunnelbroker.
-
FYI, I'm working for this ISP (Ziggo NL) myself, as a Eurodocsis System Specialist.
I'm quite familiar with routers and cablemodems.
-
Kewl.
I presume there is an issue when you attempt to configure IPv6 on this router.
Odd that if your trying to configure tunneling with a broker, it's causing the router UI to become inaccessible. Possible mis configuration maybe.
What is the current IPv6 setting under Setup/IPv6. I think it should be Local Only since your ISP isn't supporting IPv6 natively yet.
-
yeah, looks like.
only one strange thing. I was running this config for months without issues.
problem just came out of nowhere, didn't make any changes.
do you have one of these routers yourself ? maybe you can reproduce the issue when using my config ?
-
I do, it's a NA unit using NA FW, v2.07 so not sure if loading your config file would work. Worth a try though if you want me to.
I've asked one of our resident IPv6 experts to review this to see if there could be an issue.
So if you configure the router for everything, accept IPv6 tunnel broker, save the config to file, can you access the pages? Trying to help you narrow this down as much as possible.
-
(http://demeij.net/images/ipv6.png)
I Can use IPv6, because its a ipv6 through ipv4 tunnel.
-
Since these units are probably similar in HW, I could load your version of FW and then load your config file too. ;)
-
Let see if our forum experts can chime in on this. Possible issue with the configuration or configuration mixed with FW not working with the configuration correctly.
-
current config:
http://demeij.net/config/config_with_ipv6.bin
btw, Tried turning off IPv6 (put on link-local only), now still cannot open pages anymore.
Latest firefox sends me back to loginscreen instead of opening status pages.
'main' status screen (Device info) works fine, the rest looks broken.
-
Only thing I would do is this:
Downgrade to v2.05EUB09 Firmware 06/01/2012 to see if the problem follows. I don't see any release notes on v2.06WW nor is it released on the UK site and the NL site displayed a back link error when I attempt to look up the 825 for your area.
Where did you get v2.06WW from?
If you do attempt to downgrade, factory reset first, send the file, factory reset ONCE more, then use IE or FF to set up the router from scratch and see if the problem appears. DO Not load the saved configuration file.
I'll have a look at the config file you linked and see if I notice anything. I won't actually be able to test this until later this evening after work.
-
Looking at your config file, one thing to test would be to disable SPI and set NAT to Endpoint Independent for both TCP and UDP and see. I don't think this should effect anything however since you are tunneling with IPv4, might be worth a test. ???
-
Just did a 'check for updates' on the router itself, and got the link from that page.....
Where can I get the v2.05EUB09 version ?
did you already downloaded the config ? because my webserver is running behind the router :)
(factory reset breaks it)
testing later this evening ? no problem at all !!
my internet is working fine, so no hurries :)
-
Looking at your config file, one thing to test would be to disable SPI and set NAT to Endpoint Independent for both TCP and UDP and see. I don't think this should effect anything however since you are tunneling with IPv4, might be worth a test. ???
nope, doesnt work :)
-
Just did a 'check for updates' on the router itself, and got the link from that page.....
Where can I get the v2.05EUB09 version ?
http://www.dlink.com/uk/en/support/product/dir-825-xtreme-n-dual-band-gigabit-router (http://www.dlink.com/uk/en/support/product/dir-825-xtreme-n-dual-band-gigabit-router)
The v2.06WW was never posted officially to the UK or any other site that I can find. Not sure why or why it was pushed to routers and not made it official on the web sites. ???
did you already downloaded the config ? because my webserver is running behind the router :)
(factory reset breaks it)
Yes I go the file.
testing later this evening ? no problem at all !!
my internet is working fine, so no hurries :)
Let us know what the results are if you try v2.05EU
-
going to downgrade as described above !
brb :)
-
Ok, Back online.
done all the config except the IPv6, status pages are working fine for now.
saved config, going to configure my tunnel now.
-
and its broken again :)
-
ok so something break when you go to configure IPv6 tunnel. Lets see if our other resident IPv6 guru's can offer up some help here. At least we know it's in 2 different versions of FW. I'm thinking it could be a configuration issue. :-\
-
keeps me wondering why it did work for a long time.
btw, tunnel itself is working fine, I just can't open status pages :)
-
Hi,
I'm using DIR-825 Rev. B2 (according to the sticker at the bottom side of the device; the Web-GUI says it were Rev. B1) with the latest EU firmware V.2.09EUb09 (date 14.01.2013) -- details about this firmware and where to get it, see here: New EU firmware version 2.09EUb09 (http://forums.dlink.com/index.php?topic=52347.0).
I tested both 6to4 and IPv6 in IPv4 tunnel (copied your configuration data), but I couldn't reproduce your negative results concerning the status pages. There is one exception: It is not always possible to show the current LOGS pages, but this phenomenon is independent of IPv6 configuration and happens from time to time (in all firmware versions I have used so far: V.2.04EUb02, V.2.05EUb09 and 2.09EUb09). It disappears after the next sending of a full log via e-mail.
The only strange thing I saw from your config_with_ipv6.bin file is your local IPv4 address: 192.168.0.1/255.255.254.0 (this corresponds to the range 192.168.0.0 - 192.168.1.255). This might be okay in terms of CIDR, but I don't know what your DIR-825 box "thinks" about that.
PacketTracer
-
Thanks for posting PacketTracer,
@Cornholio
Let us know if you decide to try the v2.09 FW. Please follow the FW update process. Hope it will fix this for you.
Let us know.
-
B1 hardware here.
I haven't been able to acces IPv6 status page with FW v2.09EUb09 either. Used to work with FW v2.05EUB09. IPv6 in IPv4 tunnel as well.
-
Was a factory reset performed both before And after updating FW and then set up the router from scratch?
-
B1 hardware here.
I haven't been able to acces IPv6 status page with FW v2.09EUb09 either. Used to work with FW v2.05EUB09. IPv6 in IPv4 tunnel as well.
Dito here. I'm now using 2.08EU firmware & IPv6 works fine. When I upgrade to 2.09EUb09 all IPv6 routing on clients break (except when pinging directly from the router web interface). Tried with backup restore & tried from scratch, both same results. When I revert to 2.08EU & setup from scratch or load my backup all works fine again.
-
Sounds like something broke in v2.09EU. I would phone contact DLink support. Ask for level 2 or higher support. Let us know if you find out anything.
Dito here. I'm now using 2.08EU firmware & IPv6 works fine. When I upgrade to 2.09EUb09 all IPv6 routing on clients break (except when pinging directly from the router web interface). Tried with backup restore & tried from scratch, both same results. When I revert to 2.08EU & setup from scratch or load my backup all works fine again.