D-Link Forums

The Graveyard - Products No Longer Supported => IP Cameras => DCS-930L => Topic started by: troublefinder on February 28, 2013, 07:32:32 PM

Title: can't connect to dlink site - SOLVED
Post by: troublefinder on February 28, 2013, 07:32:32 PM

If you're trying to install a cam to your mydlink account and it's telling you that "can't connect to dlink site" try the following.

You need to download the installation software from either the US site or the Canadian site. It makes a difference where your "mydlink" account is registered. If you registered in the US then you need to download the US installation software. Same goes for the Canadian one.

Let me know if anyone tries this and it works for them. It worked for me. If someone can go and take a look into the code and see if the installation software is trying to connect to the https://ca.mydlink.com or https://us.mydlink.com please let me know. I'd like to know if that was the problem... took me a week to come up with that one.

Title: Re: can't connect to dlink site - SOLVED
Post by: JavaLawyer on March 01, 2013, 06:11:27 AM

mydlink.com - Rules for Device Association with Regional mydlink.com Accounts (http://forums.dlink.com/index.php?topic=52632.0)