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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-320L => Topic started by: deensokmo on March 06, 2013, 07:16:06 AM

Title: DNS 320L need to set RAID after Shut down or off the device
Post by: deensokmo on March 06, 2013, 07:16:06 AM

(http://i267.photobucket.com/albums/ii287/deensokmo/dns320Lproblem.png)

I bought this product last week, everything working fine after following the instructions CD Start Here. After uploading some data, then I switch off the device when go to bed, the next morning sudden force this issue. After that, I follow the instructions on the screen of "Set RAID" (format hard disk) .. then I click Shut down option, the problem reoccurs.

This is DNS320L normal operating condition? There is no point if I buy this product every time off the device will lose all my data. For your info, I used web interface management (Firefox, Chrome).. try access from Windows 7 and Ubuntu Linux same.. after format hard disk and if i don't what to shut down.. every is fine Maping Network drive (Win7) and Nautilus File Manager (samba)..

Please help me.. :(

Title: Re: [HELP] DNS 320L need to set RAID after Shut down or off the device
Post by: JavaLawyer on March 06, 2013, 10:36:28 AM

What firmware version is installed?

You can try performing a factory reset.  While the DNS-320L is powered up, press and hold the "Reset" button on the rear of the unit for > 8 seconds. Next load the latest D-Link published firmware (or reload the current version if it's already the latest).

Make sure your Firmware version is stable.  For the United States, the latest release is v1.01b03

Title: Re: [HELP] DNS 320L need to set RAID after Shut down or off the device
Post by: deensokmo on March 07, 2013, 06:31:13 AM

Hy JavaLawyer..

Previous NAS firmware version is v1.00, after follow your instructions, RESET>upload latest version firmware 1.0b03 (download from Dlink official website).. then I need to do Setup Wizard again (like first time).. After formatting Hard drive, I upload a few data like picture, movie and etc..

The result is same after shutdown or switch off the ShareCenter DNS-320L.. I mean after login back, system suggest to me Set RAID again.. :-[

Tomorrow I will take my DNS-320L and send to Dlink Local agent (Malaysia) for trouble shooting. (because still under warranty)

Thanks for your support!!

Title: Re: [HELP] DNS 320L need to set RAID after Shut down or off the device
Post by: JavaLawyer on March 07, 2013, 06:42:26 AM

Sounds like you may have a defective unit, unless the HDDs themselves are causing the problem.  As long as the DNS-320L is under warranty, you should try to get an RMA for a replacement unit (or return to the vendor for a replacement).

Title: Re: DNS 320L need to set RAID after Shut down or off the device
Post by: deensokmo on March 07, 2013, 06:57:14 AM

Hard drive no problem, i got a few HDD all working fine (I am a computer repair mechanic).. before i post here.. already change a few HDD.. Thanks a lot JavaLawyer..

Title: Re: DNS 320L need to set RAID after Shut down or off the device
Post by: JavaLawyer on March 07, 2013, 07:00:32 AM

Glad to help. Please post back when you have this issue resolved!