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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-825 => Topic started by: JedAya on March 15, 2013, 03:31:29 AM

Title: DIR-835 5GHz not working
Post by: JedAya on March 15, 2013, 03:31:29 AM

The 5 GHz has been working for 2 months but now, no longer available. No visible 5GHz wireless network. Reset to factory setting and reinstalled but still no 5 Ghz. The 2.4Ghz is working fine.

Have tried scanning from multiple devices and can only find 2.4GHz and no 5GHz.

Location Australia
fcc id: KA2IR835A1
IC: 4216A-IR835A1
P/N: IIR835NAU...A1E
S/N: QBKA1C5001387
WPS PIN: 24784784023
H/W Ver: A1 F/W Ver: 1.01

Any help would be useful. Thank you

Title: Re: DIR-835 5GHz not working
Post by: FurryNutz on March 15, 2013, 07:01:31 AM

I would try to update using the following link and processes:

http://www.dlink.com.au/tech/download/download.aspx?product=DIR-835 (http://www.dlink.com.au/tech/download/download.aspx?product=DIR-835)

Please follow this to update:
FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)

If this fails to recover the 5Ghz radio, then you'll need to phone contact your regional DLink support office and request and RMA: http://support.dlink.com.au/Warranty.asp (http://support.dlink.com.au/Warranty.asp)