D-Link Forums

The Graveyard - Products No Longer Supported => IP Cameras => DCS-932L => Topic started by: bidobad on April 03, 2013, 03:27:06 PM

Title: mydlink problem while registering to the service
Post by: bidobad on April 03, 2013, 03:27:06 PM

Hi,

I have this problem with my webcam DCS-932L:

Set you camera's password

There was a problem saving your settings. Click Next to try again.
Please enter a password to secure your camera.
Admin ID: admin
New Password:
(Must be 6-8 characters, must contain at least 2 letters, case-sensitive, no spaces.)
Confirm new password:

(http://www.badernet.ch/website/wp-content/uploads/2013/04/dlink.jpg)

I have try several times, connected wired and wireless.
Camera seems to work fine locally but it is impossible to register it to the mydlink services.

Please help. Think to bring the camera back and take a new one.

Thank you.
AB

Title: Re: mydlink problem while registering to the service
Post by: JavaLawyer on April 04, 2013, 04:40:32 AM

Try resetting the DCS-932L to the factory default settings and try again. While the DCS-932L is powered-up, press and hold the recessed Reset button using a paperclip for > 8 seconds.

Title: Re: mydlink problem while registering to the service
Post by: busterboy on April 04, 2013, 03:01:46 PM

I had the same problem

Make sure you have the latest setup software installed and use that to set the camera up. I had a existing camera which I updated the firmware to 1.6 then tried to reset it up and change passwords etc but 1.6 only works with latest set up software.

The latest firmware 1.6 only sets up correctly with the latest set up wizard v1.02.10

Title: Re: mydlink problem while registering to the service
Post by: FFrrEEddRRiiKK on April 08, 2013, 04:05:48 AM

I have exactly the same issue. :(

I am quite sure I have the latest firmware installed, but not 100% sure. I did a firmware update some time ago. When was the latest (v1.06?) released?

Anyway, how can I update the camera, if I can't set a password for the camera, or the default login is admin/admin?

https://se.mydlink.com/support
https://se.mydlink.com/faq/DCS932L/ans11

Title: Re: mydlink problem while registering to the service
Post by: FFrrEEddRRiiKK on April 09, 2013, 12:29:36 AM

I called my local D-Link support yesterday for €4, and it was the installation software on the supplied CD that was out of date. Downloaded the latest off the website, and then it went smooth like a summer breeze.

Surprised that the software didn’t automatically look for a newer version (which many softwares conveniently do), but anyway my problem is solved. :)