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The Graveyard - Products No Longer Supported => IP Cameras => DCS-5222L => Topic started by: nahpz on April 19, 2013, 09:54:33 PM

Title: Can't Access My DCS-522L over my DLINK for iphone 4
Post by: nahpz on April 19, 2013, 09:54:33 PM

I can't access my DCS-522L in Philippines while im in Singapore over my Dlink Lite for iphone.
It always shows "Check your network & try again".

I bought my DCS-522L in singapore. I set it up and everything works well in
Singapore as well as in Philippines.

Please help me so i can see my baby. :(

Title: Re: Can't Access My DCS-522L over my DLINK for iphone 4
Post by: RYAT3 on April 29, 2013, 08:53:35 PM

Quote from: nahpz on April 19, 2013, 09:54:33 PM

I can't access my DCS-522L in Philippines while im in Singapore over my Dlink Lite for iphone.
It always shows "Check your network & try again".

I bought my DCS-522L in singapore. I set it up and everything works well in
Singapore as well as in Philippines.

Please help me so i can see my baby. :(

Your statements are contradictory. "Everything works well in Singapore as well in Phillipines" but then you say you can't access network in Phillipines while in Singapore over my dlink lite.

I can try from USA... but I'm not travelling there to try..

Title: Re: Can't Access My DCS-522L over my DLINK for iphone 4
Post by: nahpz on May 01, 2013, 07:02:01 PM

Apology for my previous Unclear statement.

What I mean it works well is, I run my DCS-522L in my flat here in Singapore & I viewed it over my iphone as well as on my PC using same home network and it works well.
And I did the same procedure in the Philippines and still using the same network there & still it works well.

Now what happened is, My DCS-522L is installed at my home there in Philippines BUT I can’t view it over my phone or PC here in Singapore even if its shows online.

Is there any configuration needed on the network settings?

Thanks for the reply Bro.

Title: Re: Can't Access My DCS-522L over my DLINK for iphone 4
Post by: Riccardinho on May 04, 2013, 10:33:38 AM

Nationality of network does not matter. If you have data roaming, it doesn't matter even with the iPhone.

What is important is that you can see the videos when you're NOT in the same WAN of the camera.
You can test this even at home. If you turn the wi-fi OFF on your iPhone when you're close to the camera and make use of 3G/4G, what do you see? If the network settings are wrong, you won't see anything even if you're 1 meter from the camera, but not in the same wireless network.