D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DGL-4500 => Topic started by: ianc2674 on May 08, 2009, 10:16:19 AM
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I just replaced our office router with a DGL4500
and am quite happy with all the controls and speed,
but all our printers, photocopier and print servers have stopped working.
I'm trying to debug them one by one so I am working on a
Brother HL4040cdw connected by ethernet. I thought maybe the
dhcp scope was different from the
old router but this Brother is outside the scope, I can connect to its
webpage, but XP won't let me print. Is there some config I am missing in
the DGL4500 menus? Or is this just a windows problem?
Thanks for any info.
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Is the Printer pulling an IP from the dgl-4500? Or does still have the existing IP from the old router?
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Is the Printer pulling an IP from the dgl-4500? Or does still have the existing IP from the old router?
Orginally yeah, but I've changed it several times, I've tried static ip and reserved dhcp ip.
Is there a firewall setting on the router that stops udp port 137 from getting from machine to machine on the lan?
Its weird, with the old router (linksys wrt350n) I was able to setup the printer instantly with the install cd no problems.
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Need more information...
Firmware version, OS's, and settings that you have touched or tweaked.
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FWIW, I have 2 printers that I have networked, an HP C6180 All in one and a Brother 5450DN, both of which are working perfectly fine printing from XP, Vista, and Windows 7.
Of course, I set a reserved IP address in the DGL-4500 for both printers, but even when I have reloaded the firmware (from 1.02 --> 1.15 --> 1.16b --> 1.20b, every time they came up on their own IP on the reloads, and I was still able to test print to both.
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This router doesn't have any kind of firewall within the LAN.
First, make sure you disable any of those fancy personal firewalls installed on your PC, or Network Magic.
Then try again.
If you have no results, then...
Set the printer to Static IP, make sure you can ping it and access it's configuration webpage.
Then, edit your printer settings, go to Ports and edit the port settings. Make sure the IP address matches in the port settings matches the printer's IP.
Alternatively, remove the printer drivers and software completely, and reinstall them.
Hope that works.