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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: ryan200 on May 09, 2009, 08:45:01 PM

Title: 1.31na graphical authentication issue
Post by: ryan200 on May 09, 2009, 08:45:01 PM
i have hardware a3 i upgraded from 1.21 to 1.31na and reset configuration defaults then i loaded my old config and disabled the graphical authentication, well now i can't log into my router it still asks for the graphical authentication id to be entered which you can not see into a field that is not there.

granted i am sure i can fix it be reseting my router but... it would have been nice if this had not happened in the first place.
Title: Re: 1.31na graphical authentication issue
Post by: davevt31 on May 09, 2009, 09:47:32 PM
Do the reset, then disable the graphical auth.  reboot router then restore config.  If it is still an issue after that, do another reset and configure the router manually.
Title: Re: 1.31na graphical authentication issue
Post by: cmrivera on June 01, 2009, 05:31:19 AM
Had the same issue and eventually went back and had to re-enable the graphical authentication and just live with it.
Title: Re: 1.31na graphical authentication issue
Post by: sambol on June 01, 2009, 12:55:02 PM
Problem is that hitting Enter after entering password doesn't work, you must click on Log In to login to router.
Title: Re: 1.31na graphical authentication issue
Post by: Johnnyboy! on June 01, 2009, 01:13:44 PM
I always encounter that problem if I de-select the "Enable Graphical Authentication" option (aka turning it off) and then NOT rebooting the router. That's always a bad move. I have learnt that just becuase D-Link gives you the option to not restart the router, it's always best to restart it after each change if possible.

If you're using Firefox and you get locked out do to this error, you can go under View > Page Style and select NO STYLE.  Once you do this, you can view the CAPTCHA whether it's enabled or not and login.

 8)

After you log in, you can enable/disable the CAPTCHA feature and then restart the router.

jB
Title: Re: 1.31na graphical authentication issue
Post by: EddieZ on June 01, 2009, 02:51:00 PM
You can delay the reboot without a problem, but it seems that a lot of folks forget to reboot later on...