D-Link Forums

D-Link Network Video Recorders => DNR-322L => Topic started by: johnsonlam on June 05, 2013, 09:04:25 PM

Title: Upgrade from version 1.0 failed
Post by: johnsonlam on June 05, 2013, 09:04:25 PM

Hi,

I use several browser and different firmware (ww), but still got the following error:

413 - Request Entity Too Large

Any special rules upgrade from 1.0 (come with the chassis)?
Can't upgrade to 1.40 directly?

H/W Ver.:A1
Mydlink No.: 50205328

Thanks.

Title: Re: Upgrade from version 1.0 failed
Post by: JavaLawyer on June 06, 2013, 09:44:01 AM

You should be able to upgrade directly to version 1.40.
Are you getting an error uploading v1.40?
A common problem is that users sometimes forget to unzip the archive before uploading (you would be surprised how often that happens).

Title: Re: Upgrade from version 1.0 failed
Post by: johnsonlam on June 06, 2013, 10:44:33 AM

Quote from: JavaLawyer on June 06, 2013, 09:44:01 AM

You should be able to upgrade directly to version 1.40.
Are you getting an error uploading v1.40?
A common problem is that users sometimes forget to unzip the archive before uploading (you would be surprised how often that happens).

I wish it's that simple, but unfortunately not the case of ZIP archive.

I failed uploading 1.10, 1.20, 1.30 and also 1.40, all failed.

Chrome shows it's uploading the binary, suddenly the position of selecting filename  display "413 - Request Entity Too Large" and then upload stopped (seems upload still not finished), but the progress circle still running waiting forever except I press F5 and it returns to normal screen.

Firefox, IE10 also got same result, if nothing wrong with firmware, I'm suspect the hardware have problem.

Title: Re: Upgrade from version 1.0 failed
Post by: JavaLawyer on June 06, 2013, 10:58:05 AM

You can try performing a factory reset.  While the DNS-322L is powered-up, press and hold the reset button on the rear of the unit for > 8 seconds.  This process will reset your FW settings, but should not impact stored data.

Title: Re: Upgrade from version 1.0 failed
Post by: johnsonlam on June 06, 2013, 08:35:26 PM

Quote from: JavaLawyer on June 06, 2013, 10:58:05 AM

You can try performing a factory reset.  While the DNS-322L is powered-up, press and hold the reset button on the rear of the unit for > 8 seconds.  This process will reset your FW settings, but should not impact stored data.

Thanks for your suggestion.
Restored to factory default now.

After restore to default, the upgrade was succeed.
Thanks a lot.

Title: Re: Upgrade from version 1.0 failed
Post by: JavaLawyer on June 07, 2013, 04:52:51 AM

I'm glad everything worked out!  ;)

Title: Re: Upgrade from version 1.0 failed
Post by: johnsonlam on June 09, 2013, 07:13:01 PM

Quote from: JavaLawyer on June 07, 2013, 04:52:51 AM

I'm glad everything worked out!  ;)

Thanks.
IMO, the error handling can be better (e.g. with REAL update progress, confirmation from the OS), if I'm not experienced user, I'll stuck at the upgrade screen forever  ;)

Title: Re: Upgrade from version 1.0 failed
Post by: JavaLawyer on June 10, 2013, 04:48:11 AM

Feel free to add a suggestion for the upgrade process on the Wishlist thread (I see you posted some other items as well).