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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-325 => Topic started by: allenpg on June 12, 2013, 12:17:01 PM

Title: Problems Logging into DNS-325 User Interface
Post by: allenpg on June 12, 2013, 12:17:01 PM

Hi, I've got a DNS-325 (v1.03) and a DIR-865L (v1.03) router. For some reason, I can't access the user interface anymore using this setup (mapped drives through Easy Search work fine). I've tried Chrome, IE, and Safari in both Win7/8 and iOS. I've also reset the DNS-325 to factory defaults. Still, no luck.

What DOES work is plugging the DNS-325 into a Netgear router. I can then access the user interface with no problems at all.

I'm confounded, since it had been working fine for months. Should I reset the DIR-865L to factory defaults? Just curious if anyone else has had this problem and found a solution. Thanks!

-Pete

Title: Re: Problems Logging into DNS-325 User Interface
Post by: FurryNutz on June 12, 2013, 12:30:58 PM

Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)

• What region are you located?

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.

• Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
• Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
• Turn on DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench (http://forums.dlink.com/index.php?topic=53222.0)
• Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
• Ensure devices are set to auto obtain an IP address.
• If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
• Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
• Enable uPnP and Multi-cast Streaming under Advanced/Networking. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
• Turn off WISH, and WPS under Advanced.

I recommend also installing a external GB Network switch after the router and connect all wired LAN clients to the switch. This eliminates un-necessary router processing and improved client to client LAN speed performances. [/list]

Title: Re: Problems Logging into DNS-325 User Interface
Post by: JavaLawyer on June 12, 2013, 12:58:08 PM

Netgear routers use the default IP range of 192.168.1.x, while D-Link uses 192.168.0.x.

Log into the DNS-325 web UI and navigate to Management > Network Management > LAN Setup and make sure DHCP Client is selected. If Static IP is selected and there is an IP address in the 192.168.1.x range, then that is most likely the cause of your access issue.

Title: Re: Problems Logging into DNS-325 User Interface
Post by: allenpg on June 13, 2013, 11:37:22 AM

Thanks for the tips. I ended up setting the DNS-325 for a static IP and reset the router to factory defaults. Everything works fine now.

Title: Re: Problems Logging into DNS-325 User Interface (RESOLVED)
Post by: FurryNutz on June 13, 2013, 12:09:26 PM

Enjoy.
 ;)

Title: Re: Problems Logging into DNS-325 User Interface
Post by: JavaLawyer on June 13, 2013, 12:50:31 PM

Quote from: allenpg on June 13, 2013, 11:37:22 AM

Thanks for the tips. I ended up setting the DNS-325 for a static IP and reset the router to factory defaults. Everything works fine now.

I'm glad we were able to help.  ;)