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The Graveyard - Products No Longer Supported => DIR-825 => Routers / COVR => DIR-825 International => Topic started by: Viper5646 on June 23, 2013, 05:26:57 PM

Title: dir825 keeps disconnecting some devices
Post by: Viper5646 on June 23, 2013, 05:26:57 PM

Hi all
I have a dir 825 for about 1 year with firmware ver 2.06na hardware ver. B1 with cable internet.
My devices have been always the same and never had any issues.
A few days ago my Iphone and Ipod keeps on disconnecting, I connect it to the network ok a few seconds later it disconnects  from the network and it shows a blank page with the title login.
I deserved the DHCP but no help.
No updates were made to the devices nor to the wireless router.
Hope someone can help me.

Title: Re: dir825 keeps disconnecting some devices
Post by: FurryNutz on June 27, 2013, 10:00:53 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)

• What region are you located?

Is this only seen when using the iPod and iPhone? Do wired devices exhibit the same thing?

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?

Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0)

• Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
• What wireless modes are you using?
• 2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N on 5Ghz?
• Channel Width set for Auto 20/40Mhz or try 20Mhz only.
• Try setting a manual Channel (http://en.wikipedia.org/wiki/Wireless_channel) to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
• What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES (http://en.wikipedia.org/wiki/Advanced_Encryption_Standard), so you might want to try TPIK (http://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol) only or Auto TPIK and AES.
• What wireless devices do you have connected?
• Any cordless house phones?
• Any other WiFi routers in the area? Link> Use InSSIDer (http://www.metageek.net/) to find out. How many?
• If you have any of theese options, Try turning OFF or ON Short GI (http://www.smallnetbuilder.com/wireless/wireless-features/30969-what-do-80211ns-optional-features-mean-for-you), WLAN Partition, HT 20/40 Co-exhistance and Extra Wireless Protection if you have it. Recommended settings are default. Under Advanced/Advanced Wireless.
• Enable WMM Enable (http://forums.dlink.com/index.php?topic=50738.0) Under Advanced/Advanced Wireless.