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The Graveyard - Products No Longer Supported => Routers / COVR => DGL-4500 => Topic started by: xbeakerx on June 28, 2013, 09:17:31 PM

Title: Router restarts every few minutes.
Post by: xbeakerx on June 28, 2013, 09:17:31 PM
I have been having an issue where my DGL-4500 will restart every few minutes and then a few minutes later do it again. this will happen about 4-5 times and then stop. I don't know why it is doing it as I don't have any schedule set up. It just started happening right after My wife and I got new phones yesterday but it seems like every time we use them the router goes haywire.

My FW is 1.23NA. I have 5 wired and 4 wireless connections in my house.

This is my most recent LOGS.

39 Log Entries:
Priority   Time   Message
[INFO]   Sat Jun 29 00:15:40 2013   Allowed configuration authentication by IP address 192.168.1.199
[INFO]   Sat Jun 29 00:12:42 2013   Administrator logout
[INFO]   Sat Jun 29 00:11:01 2013   Blocked incoming TCP connection request from 199.47.240.3:20974 to 71.62.19.180:3389
[INFO]   Sat Jun 29 00:07:42 2013   Allowed configuration authentication by IP address 192.168.1.199
[INFO]   Sat Jun 29 00:07:13 2013   Blocked incoming TCP packet from 66.49.255.66:47994 to 71.62.19.180:41447 as FIN:ACK received but there is no active connection
[INFO]   Sat Jun 29 00:06:19 2013   Blocked incoming UDP packet from 123.184.131.232:10828 to 71.62.19.180:55999
[INFO]   Sat Jun 29 00:06:00 2013   Administrator logout
[INFO]   Sat Jun 29 00:06:00 2013   Blocked incoming UDP packet from 123.184.131.232:10828 to 71.62.19.180:55999
[INFO]   Sat Jun 29 00:05:54 2013   Above message repeated 1 times
[INFO]   Sat Jun 29 00:05:13 2013   Blocked incoming TCP packet from 66.49.255.66:47994 to 71.62.19.180:41447 as FIN:ACK received but there is no active connection
[INFO]   Sat Jun 29 00:04:37 2013   Blocked incoming TCP packet from 17.172.232.134:443 to 71.62.19.180:59129 as PSH:ACK received but there is no active connection
[INFO]   Sat Jun 29 00:04:06 2013   Blocked incoming TCP packet from 17.172.232.134:443 to 71.62.19.180:59129 as FIN:PSH:ACK received but there is no active connection
[INFO]   Sat Jun 29 00:04:01 2013   Blocked incoming TCP packet from 17.172.232.134:443 to 71.62.19.180:59129 as PSH:ACK received but there is no active connection
[INFO]   Sat Jun 29 00:03:26 2013   Above message repeated 5 times
[INFO]   Sat Jun 29 00:03:13 2013   Blocked incoming TCP packet from 66.49.255.66:47994 to 71.62.19.180:41447 as FIN:ACK received but there is no active connection
[INFO]   Sat Jun 29 00:01:20 2013   Blocked incoming TCP connection request from 60.191.22.107:6000 to 71.62.19.180:1433
[INFO]   Sat Jun 29 00:01:13 2013   Blocked incoming TCP packet from 66.49.255.66:47994 to 71.62.19.180:41447 as FIN:ACK received but there is no active connection
[INFO]   Sat Jun 29 00:01:10 2013   notyourinternet: Wireless system with MAC address 843835AF1942 disconnected for reason: Received Deauthentication
[INFO]   Sat Jun 29 00:01:00 2013   Blocked outgoing TCP packet from 192.168.1.196:54391 to 23.40.178.217:443 as FIN:ACK received but there is no active connection
[INFO]   Sat Jun 29 00:01:00 2013   Blocked outgoing TCP packet from 192.168.1.196:54390 to 184.26.138.80:80 as FIN:ACK received but there is no active connection
[WARN]   Sat Jun 29 00:00:55 2013   A network computer (843835AF1942) was assigned the IP address of 192.168.1.196.
[WARN]   Sat Jun 29 00:00:54 2013   Above message repeated 1 times
[INFO]   Sat Jun 29 00:00:54 2013   notyourinternet: Wireless system with MAC address 843835AF1942 secured and linked
[INFO]   Sat Jun 29 00:00:54 2013   notyourinternet: Wireless system with MAC address 843835AF1942 associated
[INFO]   Sat Jun 29 00:00:54 2013   Above message repeated 1 times
[INFO]   Fri Jun 28 23:59:13 2013   Blocked incoming TCP packet from 66.49.255.66:47994 to 71.62.19.180:41447 as FIN:ACK received but there is no active connection
[INFO]   Fri Jun 28 23:58:20 2013   Log viewed by IP address 192.168.1.199
[INFO]   Fri Jun 28 23:58:17 2013   Allowed configuration authentication by IP address 192.168.1.199
[INFO]   Fri Jun 28 23:57:13 2013   Blocked incoming TCP packet from 66.49.255.66:47994 to 71.62.19.180:41447 as FIN:ACK received but there is no active connection
[INFO]   Fri Jun 28 23:56:00 2013   Administrator logout
[INFO]   Fri Jun 28 23:55:13 2013   Blocked incoming TCP packet from 66.49.255.66:47994 to 71.62.19.180:41447 as FIN:ACK received but there is no active connection
[INFO]   Fri Jun 28 23:54:07 2013   Above message repeated 1 times
[INFO]   Fri Jun 28 23:53:21 2013   Blocked outgoing TCP packet from 192.168.1.198:40580 to 199.16.156.72:443 as RST:ACK received but there is no active connection
[INFO]   Fri Jun 28 23:52:46 2013   Blocked incoming TCP packet from 98.136.223.39:8996 to 71.62.19.180:35595 as FIN:ACK received but there is no active connection
[INFO]   Fri Jun 28 23:51:53 2013   Above message repeated 7 times
[INFO]   Fri Jun 28 23:51:33 2013   Blocked outgoing TCP packet from 192.168.1.198:35595 to 98.136.223.39:8996 as PSH:ACK received but there is no active connection
[INFO]   Fri Jun 28 23:51:00 2013   Blocked incoming TCP packet from 80.212.39.144:58923 to 71.62.19.180:56892 as RST:ACK received but there is no active connection
[INFO]   Fri Jun 28 23:51:00 2013   Log viewed by IP address 192.168.1.199
[INFO]   Fri Jun 28 23:50:55 2013   
Title: Re: Router restarts every few minutes.
Post by: FurryNutz on June 29, 2013, 11:07:53 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)

Internet Service Provider and Modem Configurations

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.

Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0)

3rd Party Security Software Configurations
Title: Re: Router restarts every few minutes.
Post by: xbeakerx on June 30, 2013, 06:15:49 AM
I have done all the things listed. It seems like when I connect to the network with my new Android phone is when the router likes to restart. I have a HTC One Phone. It will keep restarting until I stop using the network with my phone. I know this sounds weird but that is the trouble I'm experiencing. Thank you for any help you can provide me.

What Hardware version is your router? Look at sticker under router. A2
What region are you located? Eastern Standard Time
Has a Factory Reset been performed? It was done a few months ago
Was a Factory Reset performed before and after any firmware updates? after
Was the router working before any firmware updates? Yes

Internet Service Provider and Modem Configurations
What ISP Service do you have? Cable or DSL? Comcast Cable
What ISP Modem Mfr. and model # do you have? Arris TG862G/CT
Title: Re: Router restarts every few minutes.
Post by: FurryNutz on June 30, 2013, 07:43:04 AM
Does it restart if you set the WiFi to WPA/TPIK only and 20Mhz Only?

Additional Info about Arris Modems:
Arris Cable Modems and External Routers (http://forums.dlink.com/index.php?topic=50682.0)
Title: Re: Router restarts every few minutes.
Post by: FurryNutz on June 18, 2014, 11:37:28 AM
I know this maybe old, any status on this?  ???

Quote from: xbeakerx on June 30, 2013, 06:15:49 AM
I have done all the things listed. It seems like when I connect to the network with my new Android phone is when the router likes to restart. I have a HTC One Phone. It will keep restarting until I stop using the network with my phone. I know this sounds weird but that is the trouble I'm experiencing. Thank you for any help you can provide me.

What Hardware version is your router? Look at sticker under router. A2
What region are you located? Eastern Standard Time
Has a Factory Reset been performed? It was done a few months ago
Was a Factory Reset performed before and after any firmware updates? after
Was the router working before any firmware updates? Yes

Internet Service Provider and Modem Configurations
What ISP Service do you have? Cable or DSL? Comcast Cable
What ISP Modem Mfr. and model # do you have? Arris TG862G/CT

Title: Re: Router restarts every few minutes.
Post by: xbeakerx on June 18, 2014, 12:11:08 PM
It seems to be fixed. I moved in December and must have been a neighbors router that was conflicting with my WiFi.
Title: Re: Router restarts every few minutes. (RESOLVED)
Post by: FurryNutz on June 18, 2014, 12:24:20 PM
Good to hear.  ;)