D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: arod on May 14, 2009, 08:32:53 AM
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***Please post any issues you're having here for shareport version 1.10***
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H/W: A3
F/W: 1.31NA
Shareport 1.10
Windows 7 64Bit build 7100 (all power saving options disabled)
Wired connection RTL8111B with DHCP reservation via router (Tried different drivers)
Random, but continous disconneting problem. Shareport can see and connect to the device without problem, but after some time (minutes to hours) device wont work anymore. Sahreport says this device is connected, but its not working. After disconnect and reconnect via Shareport it wont connect anymore. It try to connect for few seconds, but allways come back to available status. Only router reboot fix this.
Problem summary: Shareport lose connection to device after some time connected. Device available, but shareport can not connect to it and give no error messages.
edit:
I had this same problem with fresh install of XP SP3 32Bit and F/W 1.30/1.31.
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A4, 1.31, Shareport 1.10. Windows 7 x64 7100, Windows 7 x32 7077. Exact same issue as above re: shareport working fine after a router reboot, but randomly losing the ability to connect to my printer. It detects fine, but won't connect until a router reboot. Restarting shareport does nothing, nor does restarting the computer. Other than that, it works beautifully.
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A2 running 1.31
Shareport 1.10
Printer and external drive connected to powered USB hub
I have 3 computers connected to the router.
1 Windows XP 32 wired
1 Windows XP 32 wireless
1 Vista 64 wireless
The Win XP wireless stays on 24/7, just log off the user. The other computers get turned off daily.
When I turn the router off and back on shareport seems to connect to the printer just fine and then some time later it stops connecting to the printer. When it stops connecting on one computer is stops on the others as well, until I restart the router.
If more info is needed, please let me know.
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No such issues here with A2 hardware on 1.31. No reboots, disconnects.
- Vista x32 wireless (2x)
- XP x32 wireless
- Windows 7 x64 wired
- Latest install (replacing 1 Vista x32): W7 x32 wireless
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No such issues here with A2 hardware on 1.31. No reboots, disconnects.
- Vista x32 wireless (2x)
- XP x32 wireless
- Windows 7 x64 wired
So you have to come here too to tell us that theres nothing wrong with this software/firmware?
Very very useful info. Please...
Sry about that.. Actually theres usefull information. H/W A2 is maybe problem free.
***Please post any issues you're having here for shareport version 1.10***
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I'm surprised to see a second post opened for this issue, does this mean a second dlink engineer is researching the problem. I hope the comments already made in previous posts will not be ignored.
EddieZ is convinced the problem is with the client pc's, but how relevant to the problem are his results as he is not using the same hardware as those experiencing the problem (A2 Hardware, not A3/A4) - do you have access to an A3/A4 router to check whether your functioning system still works.
Looking at the results the majority of the problems are with A3/A4 hardware, I suspect any A1/A2 problems are due to the problems that EddieZ has graphically described.
For completeness, my problem is that I can see my USB device in the Shareport utility but can not connect. I have exactly the same problem with 3 computers:
Desktop - Vista SP2 RC
Laptop - Vista SP1
Desktop - Windows 7RC
Sorry, meant EddieZ not AlexX
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Problem: Shareport detects USB devices, but cannot connect.
Only rebooting router fixes the problem, but "temporarily" (several hours or minutes).
FW: A4 1.31NA
Shareport: 1.10
PCs: 4 PCs -- 2 WindowXP SP3(32bit) (1 wired, 1wireless),
2 Vista Home Premium(32bit, both wireless)
( Even with only one PC (OS or wired/wireless doesn't matter) the same problem happens)
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Hardware: A4
Firmware: 1.31 (had the same problem with 1.30, but not with 1.2x)
Shareport: 1.10
USB device: Canon Pixma MP500 Multifunction Printer
PC no.1: Desktop with Windows Vista Ultimate 64bit (SP1), CPU: Intel Q6600, Network adapter: Intel(R) 82566DC-2 Gigabit (Wired connection)
PC no.2: Acer laptop with Windows 7 32bit, CPU: AMD Turion Single-core, Network adapter: Atheros AR5005G (Wireless connection)
Problem: USB device works after router reboot for a couple of hours. After that it will be unable to connect. Sometimes it connects briefly before it then disconnects after a few seconds (but the USB device will still not work). If I then reboot the router again everything will start working automatically for a few hours. The time it takes before it stops working seems to be non-consistant, but it is never more than a day, usually much much less like 1-3 hours or so.
As you can see there are no hardware similarities to my PCs at all. Both my PCs have the same problem at the exact same time, and they also both work at the same time after router reboot. If one PC is on and the other is off when the problem occurs, turning on the other computer will not help (thus it can't be related to sleeping HW components). In other words: Whether or not the computers are on or off make absolutely no difference.
Rebooting the computers, the printer or shareport itself does NOT help. Only rebooting DIR-655 works.
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No such issues here with A2 hardware on 1.31. No reboots, disconnects.
- Vista x32 wireless (2x)
- XP x32 wireless
- Windows 7 x64 wired
- Latest install (replacing 1 Vista x32): W7 x32 wireless
Having the same issues as others also. The title says
***Please post any issues you're having here for shareport version 1.10***
If it is indeed working for so many people you wouldn't want them posting in here cause its for people with ISSUES only?
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Having the same issues as others also. The title says
***Please post any issues you're having here for shareport version 1.10***
If it is indeed working for so many people you wouldn't want them posting in here cause its for people with ISSUES only?
Just have a look at Xinot's wise consideration and reconsider your rant.
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Hardware: A1
Firmware: 1.31NA
Shareport: 1.10
USB device: Canon Pixma iP2600 Printer
PC no.1: Desktop with Windows 7 RC 64bit, wired connection
PC no.2: Sony Vaio Z590 with Windows 7 RC 32bit, wireless N connection
PC no.3: Sony Vaio T250 with Windows XP SP3, wireless G connection
Problem: Same problem as others. Printer works after router reboot for a couple of hours. After that it will be unable to connect. If I then reboot the router again everything will start working automatically for a few hours. Rebooting the computers, the printer, or shareport itself does not help. Only rebooting the DIR-655 works.
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Version A3
Firmware 1.30NA/1.31NA
Shareport 1.10
USB Device: Canon Pixma iP4500 printer
PC1: Windows 7 RC x64 wired + 802.11N
PC2: Windows 7 RC x64 802.11N
PC3: Windows XP SP3 x86 802.11N
All PCs always SEE the printer, but all will lose the ability to connect after short period of time. All computers lose the ability to connect simultaneously. Reboot of router solves issue momentarily. Nothing else has been found to work.
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Version A3
Firmware 1.30NA/1.31NA
Shareport 1.10
USB Device: Canon Pixma iP4500 printer
PC1: Windows 7 RC x64 wired + 802.11N
PC2: Windows 7 RC x64 802.11N
PC3: Windows XP SP3 x86 802.11N
All PCs always SEE the printer, but all will lose the ability to connect after short period of time. All computers lose the ability to connect simultaneously. Reboot of router solves issue momentarily. Nothing else has been found to work.
So it must be hardware/firmware related issue!
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Sounds like to me that the various types of printers maybe going into a power save sleep mode after idling timeout and then the router is not sending the proper wake up signal trigger to wake the usb printer and get its attention again? Firmware maybe needs to be re-written to wink the signal line to the usb port maybe to wake up the usb printer (or usb devices that go to sleep). Just a guess based on what is described in this thread.
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If that was the case, a printer reboot would also fix the problem, but it doesn't. Only rebooting the router itself works.
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So then it looks to me like their routines that are managing the USB port on the router are not working properly. They probably not handling the signal lines properly and recognizing the voltage transitions on the USB port. Probably the printer works for awhile while the good routines are running and then when the printer is idle or whatever causes the router to enter the bad routine, it stops handling the USB port signaling properly and hangs. They need to fix it in firmware program.
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Or it could be that they are mismanaging their memory allocations, after accessing and/or printing data for a few times, maybe a buffer is filling up or an array boundary is reached and it overwrites other data outside of the printer routine thus causing corruption of their firmware code and it hangs. They need to investigate all this to fix the firmware. It is an easy fix if they knew what to look for.
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It is an easy fix if they knew what to look for.
This is what it's all about.
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Shareport 1.10
Dir-825
Firmware 1.11NA
Spoke with tech support for over an hour.
We hard reset the router and reinstalled shareport.
I also shutdown and hibernated the Vista PC to see if that affected anything.
Nope.
After a few hours the router stopped connecting.
Unplugging it was the only solution.
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Hello,
Version A2
Printer Epson Aculaser C900
WIFI disabled on the router
Computer 1 : Vista x64 wired (gigabit) (generally closed when the problem appears)
Computer 2 XP SP2 wired (gigabit) (generally has the problem)
Computer 3 (wired with CPL) Vista x32 (or Win7 x32) (has shareport installed, but has never used the printer). and nearly always closed (was never on when the problem appeared)
The settings in shareport was 10 sec before releasing and is now at 300 but it doesn't change anything.
all was fine with the old version.
I can send a backup of my configuration file if it can help.
Marc
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Hello
I am new to this forum and this is my first post.
I am using the DIR-655 router with the 1.31 firmware and shareport 1.10. I want to plug the HP Photosmart A716 into the USB port and share it across my network. There is a problem though, shareport sees the printer, connects it and then after a few seconds disconnects it. This keeps on happening no matter what I do. I tried resetting the router, turning off AVG anti virus, etc. From what I heard this is a firmware or shareport issue. Does anyone have a solution yet, or do you know when the next firmware/software updates will be released? Any help would be greatly appreciated, thanks.
Router- DIR 655 1.31 with Shareport 1.10
OS - Windows 7 RC with all updates
Printer - HP Photosmart A716
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I've have mentioned this before but the idea is either so far fetched that it didn't deserve a response or a D-Link engineer has not read it so I will repeat it here.
When I ran Netmon to see what was happening while my imaging software was writing to my powered, USB drive, the vast majority of events reported were requests to various TCP ports. When the connection began to fail I started receiving requests to various UDP ports and they were from the router DNS. From what I could decipher, the router was attempting to talk to my computer in the way of querying who was on the other end. Each request ended with a message to the effect that there was something wrong with the name of the computer on the other end. After receiving several of these messages the backup process would freeze which, of course, meant the connection had been severed. Perhaps the UDP requests were coming because the connection had already been severed. Kind of like a "Hey, you still there?". Or, it means something else, or nothing, or I should stick to non-technical work and let the experts do their job. Anyway, if any D-Link engineer would care to chime in and tell me to either get lost or, if I make you scratch your chin and say "hmmmm", then my job here is done.
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Try the new beta firmware
http://forums.dlink.com/index.php?topic=5841.0
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There are no release notes posted. Do you know what are the changes.
EDIT: Like a dumbass I didn't check the zip file, sorry.
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There are no release notes posted. Do you know what are the changes.
its in the file, there is also a thread about the firmware.
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No new client version of shareport?
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The Shareport client is third party "as is". Vjanges will need to be implemented into the firmware. As they did with 1.32 beta.
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Not sure if this has been posted elsewhere but I've resolved my problems with SharePort through this very helpful link - http://www.techgremlin.com/2009/08/20/d-link-shareport-update/
Basically, it involves uninstalling SharePort & installing the software version that it's originally based on - SX Virtual Link 3.4.0 Windows