D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: BobLeBricoleur on July 10, 2013, 07:41:29 AM
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Anyone have problem with firmware 2.10NA and Samsung Galaxy ... ?
In my case i have new Samsung Galaxy Note 8, and 2-3 times per day's i lose all internet connection with all PC connected (wifi or no) at my router, why ?
My router work without problem before i bought Samsung Galaxy Note 8, and i doesn't change setting in my routeur recently.
I doesn`t know it's the same problem with Samsung Galaxy S4 and router revA fixed by firm 1.37 but very strange.
Why no fix in revision B ?
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- What region are you located?
- Has a Factory Reset been performed?
- Was a Factory Reset performed before and after any firmware updates?
Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.
- Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
- Ensure devices are set to auto obtain an IP address.
- If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
- Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
- Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
- Turn off WISH, and WPS under Advanced.
- WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
- Set current Time Zone, Date and Time. Use an NTP Server (http://forums.dlink.com/index.php?topic=48695.0) feature. Tools/Time.
Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0)
- Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
- What wireless modes are you using?
- 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
- Channel Width set for Auto 20/40Mhz or try 20Mhz only.
- Try setting a manual Channel (http://en.wikipedia.org/wiki/Wireless_channel) to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
- What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES (http://en.wikipedia.org/wiki/Advanced_Encryption_Standard), so you might want to try TPIK (http://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol) only or Auto TPIK and AES.
- Any cordless house phones?
- Any other WiFi routers in the area? Link> Use InSSIDer (http://www.metageek.net/) to find out. How many?
- If you have any of these options, Try turning OFF or ON Short GI (http://www.smallnetbuilder.com/wireless/wireless-features/30969-what-do-80211ns-optional-features-mean-for-you), WLAN Partition, HT 20/40 Co-exhistance and Extra Wireless Protection if you have it. Recommended settings are default. Under Advanced/Advanced Wireless.
- Enable WMM Enable (http://forums.dlink.com/index.php?topic=50738.0) Under Advanced/Advanced Wireless.
The fixes see in v1.37 are for Rev A routers and for the Galaxy S4 phones only. If the Note 8 is new to your system, issue could be with this Samsung product model as well rather than with the 655 router. I recommend that you phone contact Samsung support and inquire about this as well.
Let us know if changing the WiFi settings helps any.
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- What region are you located?
- Has a Factory Reset been performed?
- Was a Factory Reset performed before and after any firmware updates?
Canada (Quebec)
No
No
The fixes see in v1.37 are for Rev A routers and for the Galaxy S4 phones only.
I know, and doesn't apply of course. But, the kernel of firmware is not the same at few things depending rev A or B ? And fix for one work for other.
If the Note 8 is new to your system, issue could be with this Samsung product model as well rather than with the 655 router. I recommend that you phone contact Samsung support and inquire about this as well.
Yes new, and not sure Samsung support give me solution.
I verify later setting of my routeur about DHCP and come back you if i find anything or good setting.
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Canada (Quebec)
No
No
I recommend doing a factory reset and re-configure the router from scratch using some of the suggestions mentioned in my reply.
I know, and doesn't apply of course. But, the kernel of firmware is not the same at few things depending rev A or B ? And fix for one work for other.
NO, there are differences between Rev A and B models. We also don't know if this is a D-Link issue or a Samsung issue. If other devices are working on your network and have been working up to the point when you got the Note 8, then I might presume the issue lies with Samsung for now.
Yes new, and not sure Samsung support give me solution.
I verify later setting of my routeur about DHCP and come back you if i find anything or good setting.
Keep us posted.
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Keep us posted.
I give you comeback information of my situation : Good new's :)
First time, i try change setting depending what you say without reset factory, but don't work.
Second time, i doing reset factory, re-configure manually the router from scratch and i've applyed your recomandation. All work perfectly now without lose internet during 5 day's.
TY Furry :)
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Glad it's working well for you now. Enjoy.
;)