D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-868L => Topic started by: ttn234 on July 21, 2013, 01:25:42 PM
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Hi,
I update my dir-868l with beta firmware v1.01 a couple months ago. For the last couple weeks, I see an official release firmware 1.01 on DLINK website. I don't know whether there is any different with my beta or not. I tried many times for a couple weeks to download it, but the sever seems not available (click the button, save as, turn off firewall, etc.). Is that DLINK just ftp site down for that long time? How can I get the official firmware? I keep getting wireless drop. I also sometimes cannot print to my 2 wireless printers. To fix it (reboot not working), I have to re-load the beta 1.0.1 again and again with the same configure file which I saved. Please help!!! Also, please check DLINK ftp site. Thanks.
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Always use the main site links for your region.
If your having wireless problems, there could be other problems.
Review this and see if any of this can help and post your results and answers to the questions presented so we can get a better idea of your situation and give you better feedback:
http://forums.dlink.com/index.php?topic=54498.0 (http://forums.dlink.com/index.php?topic=54498.0)
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Thanks for quick answers. I did try to download from http://www.dlink.com/us/ site, but it didn't work. I'll try tonight to download directly using Comcast router to see if DIR-868L block it.
Maybe something is wrong with my router. Before this, I used DIR-655 with loss connection one in awhile which is bearable. Now, since I have Comcast wireless router, I set it as a second router following the manual (p.11) with fix static ip address, disable DHCP, etc. The main thing for DIR-868L is to work as a replacement wireless for Comcast router. Is there any suggestion? Thanks in advance.
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Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)
- What region are you located?
Internet Service Provider and Modem Configurations
- What ISP Service do you have? Cable or DSL?
- What ISP Modem Mfr. and model # do you have?
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Region: Texas, USA
ISP: Comcast
Modem: Arris TG862G/CT
Wireless from Comcast modem/router is not good. That is why I used it for a year (before I use DIR-655 with Comcast router without wireless). I think it's time to upgrade wireless so I bought DIR-868L. Thanks for any help.
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Arris Cable Modems and External Routers (http://forums.dlink.com/index.php?topic=50682.0)
- If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT (http://www.practicallynetworked.com/networking/fixing_double_nat.htm) and How NAT Works (http://cognitiveanomalies.com/cisco-nat-how-nat-works/). To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged. If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.
Your modem is a gateway router I believe:
http://www.arrisi.com/products/product.asp?id=79 (http://www.arrisi.com/products/product.asp?id=79)
Lets see if we an get some info and try some suggestions:
Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.
- Turn off ALL QoS (http://vonage.nmhoy.net/qos.html) or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options, Advanced/QoS (http://en.wikipedia.org/wiki/Quality_of_service) or Gamefuel.
- Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
- Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
- Turn on DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench (http://forums.dlink.com/index.php?topic=53222.0)
- Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
- Ensure devices are set to auto obtain an IP address.
- If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
- Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
- Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
- Turn off WISH, and WPS under Advanced.
- WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
- Set current Time Zone, Date and Time. Use an NTP Server (http://forums.dlink.com/index.php?topic=48695.0) feature. Tools/Time.
- Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended. (http://en.wikipedia.org/wiki/CAT6)
Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0)
- Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
- What wireless modes are you using?
- 2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N on 5Ghz?
- Channel Width set for Auto 20/40Mhz or try 20Mhz only.
- Try setting a manual Channel (http://en.wikipedia.org/wiki/Wireless_channel) to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
- What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES (http://en.wikipedia.org/wiki/Advanced_Encryption_Standard), so you might want to try TPIK (http://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol) only or Auto TPIK and AES.
- What wireless devices do you have connected?
- Any cordless house phones?
- Any other WiFi routers in the area? Link> Use InSSIDer (http://www.metageek.net/) to find out. How many?
- If you have any of these options, Try turning OFF or ON Short GI (http://www.smallnetbuilder.com/wireless/wireless-features/30969-what-do-80211ns-optional-features-mean-for-you), WLAN Partition, HT 20/40 Co-exhistance and Extra Wireless Protection if you have it. Recommended settings are default. Under Advanced/Advanced Wireless.
- Enable WMM Enable (http://forums.dlink.com/index.php?topic=50738.0) Under Advanced/Advanced Wireless.
- Try setting Medium or Low power output settings and test again Under Advanced/Advanced Wireless.
3rd Party Security Software Configurations
- Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
- Turn off all devices accept for one wired PC while testing.
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Many thanks for quick answer (this is why I stopped using Linksys a couple years ago: very very poor support). I can download the firmware now. The problem is firewall in Comcast router (my fault). Comcast somehow updated the router and reset the firewall. For the printer problem, I don't know whether it's still there. To be safe, I reload the official firmware 1.01 now, even though I already got 1.01 from beta in April (don't know there is any change from beta to official one or not). Again, thanks.
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Please follow this for doing any FW updates:
FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)
Keep us posted.
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I had problem again yesterday for wireless printing. My Canon ImageCLASS MF8380Cdw is connected with Dir-868L, but somehow I cannot send anything to my printer unless I re-flash Dir-868L with the firmware.
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Are you following the FW update process?
Are you using Shareport to connect to the printer? If so, what version of SP are you using?
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I followed the update process (I used dir-655 before and now dir-868L). For connection to printer, I use wireless. I just reload the driver for the printer (same driver) just in case. If there is any problem again, I'll update. Thanks for all suggestion.
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Ok, keep us posted. I'll hook my printer up and see what happens for me...
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http://forums.dlink.com/index.php?topic=53989.msg212333#msg212333 (http://forums.dlink.com/index.php?topic=53989.msg212333#msg212333)
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Any status on this? ???
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Everything is fine with 1.01, but not 1.02 (see other post http://forums.dlink.com/index.php?topic=55539.0. ).
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And can you confirm for us that your ISP Modem is the gateway modem seen in the link and if the modem is bridged or not? I don't think this modem has any built in WiFi. Just need to confirm the model for the ISP modem.