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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-601 => Topic started by: sampat.kundu on July 22, 2013, 04:20:37 PM

Title: Not able to connect to VPN when I am trying to connect using two laptops
Post by: sampat.kundu on July 22, 2013, 04:20:37 PM

I am facing an issue while I am trying to connect to my office VPN simultaneously using two different laptops. If I try to connect VPN at the same time only one of the laptop is getting connected to the VPN and the other one is dropping off.

I am using D-Link DIR-601 Wireless-N 150 Home Router.

I need to set it up urgently as it is impacting my work.
Can anyone please help me with the proper router settings?

Thanks in Advance !!!
Title: Re: Not able to connect to VPN when I am trying to connect using two laptops
Post by: FurryNutz on July 22, 2013, 04:27:36 PM
Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)

Internet Service Provider and Modem Configurations

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.

Ensure that your VPN supports more than one connection and you may need to contact D-Link support to ensure that this model router support multiple VPN connections as well.
Title: Re: Not able to connect to VPN when I am trying to connect using two laptops
Post by: sampat.kundu on August 01, 2013, 09:42:28 PM
Hi,

Please find below the information,

What Hardware version is your router? Look at sticker under router.
- Hardware Version is B1
What Firmware version is currently loaded? Found on the routers web page under status.
- Firmware version 2.00NA

What region are you located?
- Cupertino, California

Are you wired or wireless connected to the router?
- Wireless connected

Internet Service Provider and Modem Configurations
What ISP Service do you have? Cable or DSL?
- Cable

What ISP Modem Mfr. and model # do you have?
- Motorola surfboard and Model#SB5101U

What ISP Modem service link speeds UP and Down do you have?
- Download on an average 15 Mbps and upload around 5-10 Mbps

Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
- 1500

Thanks,
Sampat