D-Link Forums

The Graveyard - Products No Longer Supported => IP Cameras => DCS-932L => Topic started by: toocool on July 30, 2013, 12:03:56 PM

Title: Mydlink.com/device
Post by: toocool on July 30, 2013, 12:03:56 PM

My camera works fine, I can access it via IP address and My Dlink Lite from my phone.  When I try to access it via D-Link web page it says Active X needed and mydlink function never loads.  I'm believe my version of active x is current.  I have had no response to two different request to D-Link. Suggestions?

Title: Re: Mydlink.com/device
Post by: JavaLawyer on July 30, 2013, 12:05:33 PM

Have you tried Java using Java on IE or Firefox?

Title: Re: Mydlink.com/device
Post by: toocool on July 30, 2013, 12:17:36 PM

When I access my device via dlink.com I get the page that says I need active x and I cant get past it.  I don't see an option to use java.

Title: Re: Mydlink.com/device
Post by: JavaLawyer on July 30, 2013, 12:18:21 PM

Try Firefox, which does not support ActiveX.

Title: Re: Mydlink.com/device
Post by: JavaLawyer on July 30, 2013, 12:20:32 PM

Also, the LIVE VIDEO page of the DCS-932L web UI has radio buttons for both ActiveX and Java. If Java is installed, that should work as an option (at least for test purposes).

Title: Re: Mydlink.com/device
Post by: toocool on July 30, 2013, 12:33:29 PM

When I access it from computer via IP address it works with active x.

Title: Re: Mydlink.com/device
Post by: JavaLawyer on July 30, 2013, 12:56:08 PM

Quote from: toocool on July 30, 2013, 12:33:29 PM

When I access it from computer via IP address it works with active x.

Are you saying that the web UI LIVE VIDEO page with ActiveX selected using IE plays video without issue?

Title: Re: Mydlink.com/device
Post by: toocool on July 30, 2013, 01:51:55 PM

In IE select all programs, accessories, run, type in camera IP and it shows video using active x.

Title: Re: Mydlink.com/device
Post by: busterboy on July 30, 2013, 02:58:43 PM

you need IE 32 bit running. 64 bit has issues

Title: Re: Mydlink.com/device
Post by: toocool on July 30, 2013, 03:00:23 PM

It worked well in the past.  Don't know what happened.

Title: Re: Mydlink.com/device
Post by: JavaLawyer on July 31, 2013, 08:13:52 AM

Can you access live video from another PC on your LAN?

Title: Re: Mydlink.com/device
Post by: toocool on July 31, 2013, 02:21:58 PM

I don't have another PC.  Here is a link to what I get as soon as I log in to mydink.com.

https://picasaweb.google.com/DenReba/ScreenShot1#5906892876647864002