D-Link Forums
The Graveyard - Products No Longer Supported => Access Points / Extenders => DAP-1360 => Topic started by: malcor on August 06, 2013, 09:19:40 PM
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I'm not sure if this is the correct place to post this, so apologies if it isn't.
I bought a DAP-1155 (hardware version A1, Firmware 1.01) three days ago and have been having a constant problem with it.
It is configured as a bridge and the problem that I am having with it is that it randomly loses the wireless connection with the wireless router. The LAN connection continues to work fine. When the problem occurs, if I log onto the DAP-1155 and open the 'Site Survey" window it detects no wireless networks. Normally it detects 8 wireless networks.
After a re-boot, it works fine again until it randomly drops the wireless network connection (usually at least once an hour, sometimes two to three times).
Everything on the network has a static address and I have verified that the other wireless routers that are within range are on a different channel to the one on my network, so as to not cause any interference.
I have tried different channels and changing the mode to 802.11n only. Also verified that there are no sources of interference near the DAP-1155, to no avail. I'm starting to think that I bought a faulty unit.
Anyone have any suggestions on what I could try to correct this problem, or should I just return it?
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Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)
- What Hardware version is your DAP? Look at sticker under DAP.
- Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DAPs web page under status.
- What region are you located?
What is the distance between the DAP and the main host router?
Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0)
- What wireless modes are you using on the main host router?
- 2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N on 5Ghz?
- Channel Width set for Auto 20/40Mhz or try 20Mhz only.
- Try setting a manual Channel (http://en.wikipedia.org/wiki/Wireless_channel) to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
- What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES (http://en.wikipedia.org/wiki/Advanced_Encryption_Standard), so you might want to try TPIK (http://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol) only or Auto TPIK and AES.
- Any cordless house phones?
- Any other WiFi routers in the area? Link> Use InSSIDer (http://www.metageek.net/) to find out. How many?
- If you have any of these options, Try turning OFF or ON Short GI (http://www.smallnetbuilder.com/wireless/wireless-features/30969-what-do-80211ns-optional-features-mean-for-you), WLAN Partition, HT 20/40 Co-exhistance and Extra Wireless Protection if you have it. Recommended settings are default.
- Enable WMM Enable (http://forums.dlink.com/index.php?topic=50738.0).
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What is the distance between the DAP and the main host router?
Thanks for the reply.
Not sure of the equivalent distance, since it is a level below and that there are many obstructions. It indicates that the signal strength is 60%.
In any case the problem is solved. I replaced it and the replacement is working fine. :)
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Good the new one is working.
Enjoy. :)