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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-600L => Topic started by: pawanjain on August 14, 2013, 11:29:00 AM

Title: connection establish problem using dir 600L with reliance broadband connection
Post by: pawanjain on August 14, 2013, 11:29:00 AM

sir i have reliance broadband connection and when me is trying to establish a wifi connection with the dlink it not working properly it connect for sometime and dead within 10 to15 minutes i called my reliance man but he  could not help and said it would not work and your wifi router will damage the modem if me continue to work with it how i can make this work ? kindly help me as soon as possible i am not very familiar with computers so reply me with a simple style will be very gateful  me  is using windows 7 ultimate in dell vostro 1540 laptop.
regards

Title: Re: connection establish problem using dir 600L with reliance broadband connection
Post by: FurryNutz on August 14, 2013, 11:49:58 AM

Link>

Welcome! (http://forums.dlink.com/index.php?topic=41537.0)

• What Hardware version is your router? Look at sticker under router.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
• What region are you located?
• Are you wired or wireless connected to the router?
• Has a Factory Reset been performed?

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?
• What ISP Modem service link speeds UP and Down do you have?
• Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values (http://forums.dlink.com/index.php?topic=53008.0)
• For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.

• Turn off ALL QoS (http://vonage.nmhoy.net/qos.html) or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options, Advanced/QoS (http://en.wikipedia.org/wiki/Quality_of_service) or Gamefuel.
• Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
• Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
• Turn on DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench (http://forums.dlink.com/index.php?topic=53222.0)
• Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
• Ensure devices are set to auto obtain an IP address.
• If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
• Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI (http://en.wikipedia.org/wiki/SPI) to test.
• Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
• Turn off WISH, and WPS under Advanced.
• Set current Time Zone, Date and Time. Use an NTP Server (http://forums.dlink.com/index.php?topic=48695.0) feature. Tools/Time.

• Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended. (http://en.wikipedia.org/wiki/CAT6)

Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0)

• Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
• What wireless modes are you using?
• 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
• Channel Width set for Auto 20/40Mhz or try 20Mhz only.
• Try setting a manual Channel (http://en.wikipedia.org/wiki/Wireless_channel) to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
• What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES (http://en.wikipedia.org/wiki/Advanced_Encryption_Standard), so you might want to try TPIK (http://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol) only or Auto TPIK and AES.
• What wireless devices do you have connected?
• Any cordless house phones?
• Any other WiFi routers in the area? Link> Use InSSIDer (http://www.metageek.net/) to find out. How many?
• If you have any of these options, Try turning OFF or ON Short GI (http://www.smallnetbuilder.com/wireless/wireless-features/30969-what-do-80211ns-optional-features-mean-for-you), WLAN Partition, HT 20/40 Co-exhistance and Extra Wireless Protection if you have it. Recommended settings are default. Under Advanced/Advanced Wireless.
• Enable WMM Enable (http://forums.dlink.com/index.php?topic=50738.0) Under Advanced/Advanced Wireless.
• Try setting Medium or Low power output settings and test again Under Advanced/Advanced Wireless.

3rd Party Security Software Configurations

• Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
• Turn off all devices accept for one wired PC while testing.

What browser are you using?
Try Opera or FF? If IE 8 or 9, set compatibility mode and test again.
Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection

Title: Re: connection establish problem using dir 600L with reliance broadband connection
Post by: pawanjain on August 19, 2013, 12:06:36 PM

sir i have installed the firmware and for sometime means 3hours it was working fine but after that it shows connected but not any site is open what i should do now me is in delhi  and using reliance broadband with a modem named billion adsl router kindly help me is so frustrated

Title: Re: connection establish problem using dir 600L with reliance broadband connection
Post by: FurryNutz on August 19, 2013, 12:13:18 PM

• If the ISP modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT (http://www.practicallynetworked.com/networking/fixing_double_nat.htm) and How NAT Works (http://cognitiveanomalies.com/cisco-nat-how-nat-works/). To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged. If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ. You'll need to phone contact your ISP provider to help you correctly bridge the modem
• Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values (http://forums.dlink.com/index.php?topic=53008.0)
• For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

Title: Re: connection establish problem using dir 600L with reliance broadband connection
Post by: pawanjain on August 20, 2013, 12:16:51 PM

sir my modem/ router is billion bipac 5200 S RF. i searched on the website but may be it is old model so it could be found. give me a suggestion that it is ok if i would purchase a new modem for my connection and then i should try to connect with the dlink i am using reliance broadband in delhi india. and what kind of modem should i purchase/
regards
pawan jain

Title: Re: connection establish problem using dir 600L with reliance broadband connection
Post by: FurryNutz on August 20, 2013, 12:42:04 PM

I recommend that you phone contact your ISP service and request help from them as to maybe getting your current modem bridged.

I see that by the following PDF, that your modem may have bridging options:
http://www.buddybb.net/download/manual/billion_5400w.pdf (http://www.buddybb.net/download/manual/billion_5400w.pdf)

Does this look like your modems web page?
If so, they can bridge the modem, then you'll need to input your PPPoE user account and PW on the 600L router. If they can't help you do this, you could put the 600Ls WAN ip address it gets from the ISP modem inot the modems DMZ.

If any of this fails or can't be done, I highly recommend asking your ISP what model modem they support with out a built in router. You just need a modem only.

If that should not work, you could try this:
Turning a router into an AP. (http://forums.dlink.com/index.php?topic=40856.0)

Other suggestions maybe instead of using a DIR-600L, get a D-Link DAP model wireless AP and install on the back end of the ISP modem to provide better WiFi and turn OFF the ISP Modems WIFI.