D-Link Forums
D-Link DSL Modem/Routers => Other DSL modem/routers => Topic started by: sarbast on August 22, 2013, 10:20:35 AM
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Dear All
First of all
lemme apologize if am posting this thread in some place it shouldnt be i just found this webpage n hoped it could help me .
Been a week since i got a D-Link Modem Router its model is DSL-2750U as mentioned before , first day it was just fine no probs , but after a single restart of the Router , noticed that my lap no longer detects the signal while all other devices work just fine , the pics are of the Routers system and My laps drivers , please help me am really pissed of with this thing , Why Only my lap !!!!! is there any thing that am missing , by the way , my lap detects the signal few days a while but it only works for 3 or 4 hours n then it disappears for ever :( ???
(https://fbcdn-sphotos-c-a.akamaihd.net/hphotos-ak-prn2/1184765_384285865027852_152092348_n.jpg)
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Welcome! (http://forums.dlink.com/index.php?topic=41537.0)
- What Hardware version is your router? Look at sticker under router.
- Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
- What region are you located?
Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0)
- 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
- Channel Width set for Auto 20/40Mhz or try 20Mhz only.
- Try setting a manual Channel (http://en.wikipedia.org/wiki/Wireless_channel) to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
- What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES (http://en.wikipedia.org/wiki/Advanced_Encryption_Standard), so you might want to try TPIK (http://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol) only or Auto TPIK and AES.
- Any cordless house phones?
- Any other WiFi routers in the area? Link> Use InSSIDer (http://www.metageek.net/) to find out. How many?
- If you have any of these options, Try turning OFF or ON Short GI (http://www.smallnetbuilder.com/wireless/wireless-features/30969-what-do-80211ns-optional-features-mean-for-you), WLAN Partition, HT 20/40 Co-exhistance and Extra Wireless Protection if you have it. Recommended settings are default. Under Advanced/Advanced Wireless.
- Enable WMM Enable (http://forums.dlink.com/index.php?topic=50738.0) Under Advanced/Advanced Wireless.
- Try setting Medium or Low power output settings and test again Under Advanced/Advanced Wireless.
3rd Party Security Software Configurations
- Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
- Turn off all devices accept for one wired PC while testing.
Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
6" minimum safe distance between devices.
Is the "Never" SSID name seeing by the wireless management tool in windows?
What is the other settings for Control Sideband?
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Am sorry to say this but Your solutions really seem so tough :D imagine yr talking to some one who has no knowledge about this stuff not a Pro :D am not sayin i dont know any thing but yet yr reply seems hard for me to understand some terms . as for the Hardware version i took a pic of my routers back see if it can help , and i think i already given other info , and forgot to say this
My lap detects my neighbor's wifi signal , office wifi signal , any other signal but not Mine :'(
(https://fbcdn-sphotos-d-a.akamaihd.net/hphotos-ak-prn2/1187094_527881030600568_574916941_n.jpg)
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Reason for asking questions and presenting you with suggestions is so that we can get a better idea of what your devices are and set up configuration is like. There are many factors in trying to help you identify the problem. So we as users these questions and make these suggestions and report back on the results. Most of the suggestions do help in getting problems solved.
I do have a minimum basic level of knowledge on how to work with there equipment and some minimal configuration with the use of browsers.
If forum information and help doesn't seem basic enough, then I would suggest that you phone contact your regional D-Link support office and talk to someone on the phone and have them walk you through there steps in seeing where the problem is.
Could me that the modem is bad or not working or just not configured correctly. If the Laptop is working at other WiFi stations, then a problem with the modem could be the source and needs to be reviewed by D-Link support people.
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Unfortunately there is no D-link service here in Kurdistan , thats why am here asking for Help Online , i just asked for more Explanation am sorry if i said any thing wrong . Now what shall i do to give u a better Idea about my Problem ?
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Please try some of the suggestion mentioned in my initial replay and see if any of that helps. Please copy and paste any of the suggestion in a reply here and then comment on which ones you tried and if any of them worked or not.
I'll see if I can find a regional D-Link support office that you can phone contact if needed:
http://www.dlinkmea.com/site/index.php/site/support (http://www.dlinkmea.com/site/index.php/site/support)
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Right now , am connected to the wifi , it means my lap detected it n working fine but dont know how much longer it would take ! and the settings are the same as before !!!!! STRANGE
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How far way is the LT from the modem distance wise?
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SOLVED
Thanks Guys , its Solved now , the Problem was :
My computer regional setting and the router s were not the Same .
In Lap. ( Control Panel > Region and Language ) the location was Set to USA .
In Router ( Country/Region ) was my current Location , which is Kurdistan .
after changing my router region setting to USA , all fixed and directly my Lap detected the Signal , now its working just fine got no problems :D :D thanks all
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Enjoy.